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uTorrent 1.08 hangs on Vista


dylan666

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When I try to close uTorrent it still remains in the Task Manager's list or its window fades to white and the title-bar says "Not responding".

I use Windows Vista SP1 without any 3rd part firewall.

My antivirus is Nod32 v2 with IMON disabled

This is the list o DLLs used by µTorrent.exe from Process Explorer.

Process: uTorrent.exe Pid: 2612

Name Description Company Name Version
ACTXPRXY.DLL ActiveX Interface Marshaling Library Microsoft Corporation 6.00.6001.18000
ADVAPI32.dll API Windows 32 Base avanzato Microsoft Corporation 6.00.6001.18000
apphelp.dll Libreria client compatibilità applicazione Microsoft Corporation 6.00.6001.18000
ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0000
BatchCrypto.dll BatchCrypto Dynamic Link Library 2.05.0015.4035
CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000
COMCTL32.dll Libreria di controlli per le azioni dell'utente Microsoft Corporation 6.10.6001.18000
comctl32.dll.mui Libreria di controlli per le azioni dell'utente Microsoft Corporation 6.10.6000.16386
comdlg32.dll DLL delle finestre di dialogo comuni Microsoft Corporation 6.00.6001.18000
CryptoAPI.dll CryptoAPI HiTRUST 2.02.0000.0034
dbghelp.dll Windows Image Helper Microsoft Corporation 6.00.6001.18000
dhcpcsvc.DLL Servizio Client DHCP Microsoft Corporation 6.00.6001.18000
dhcpcsvc6.DLL Client DHCPv6 Microsoft Corporation 6.00.6001.18000
DnsApi.dll DLL API client DNS Microsoft Corporation 6.00.6001.18000
DUser.dll Windows DirectUser Engine Microsoft Corporation 6.00.6001.18000
duser.dll.mui Windows DirectUser Engine Microsoft Corporation 6.00.6000.16386
FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.00.6001.18000
GDI32.dll GDI Client DLL Microsoft Corporation 6.00.6001.18159
GPAPI.dll API client Criteri di gruppo Microsoft Corporation 6.00.6001.18000
hnetcfg.dll Gestione configurazione della rete domestica Microsoft Corporation 6.00.6001.18000
ieframe.dll Internet Explorer Microsoft Corporation 8.00.6001.18702
iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.00.6001.18702
IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.00.6001.18000
Iphlpapi.dll API helper IP Microsoft Corporation 6.00.6001.18000
kernel32.dll DLL client di Windows NT BASE API Microsoft Corporation 6.00.6001.18215
keyManager.dll keyManager HiTRSUT 2.05.0026.0032
locale.nls
locale.nls
LPK.DLL Language Pack Microsoft Corporation 6.00.6001.18000
mdnsNSP.dll Bonjour Namespace Provider Apple Inc. 1.00.0005.0011
MFC80ITA.DLL MFC Language Specific Resources Microsoft Corporation 8.00.50727.0762
MFC80U.DLL MFCDLL Shared Library - Retail Version Microsoft Corporation 8.00.50727.0762
MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.00.6001.18000
MsnChatHook.dll MsnChatHook HiTRUST Inc. 2.05.0003.0011
MSVCP80.dll Microsoft® C++ Runtime Library Microsoft Corporation 8.00.50727.3053
MSVCR80.dll Microsoft® C Runtime Library Microsoft Corporation 8.00.50727.3053
msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.6001.18000
mswsock.dll Service Provider Microsoft Windows Sockets 2.0 Microsoft Corporation 6.00.6001.18000
napinsp.dll Provider shim denominazione posta elettronica Microsoft Corporation 6.00.6001.18000
NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.00.6001.18000
Normaliz.dll Unicode Normalization DLL Microsoft Corporation 6.00.6000.16386
npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.00.6000.16386
NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.00.6001.18000
ntdll.dll DLL del livello NT Microsoft Corporation 6.00.6001.18000
NTMARTA.DLL Provider MARTA per Windows NT Microsoft Corporation 6.00.6001.18000
ole32.dll Microsoft OLE per Windows Microsoft Corporation 6.00.6001.18000
OLEACC.dll Active Accessibility Core Component Microsoft Corporation 4.02.5406.0000
oleaccrc.dll Active Accessibility Resource DLL Microsoft Corporation 4.02.5406.0000
oleaut32.dll Microsoft Corporation 6.00.6001.18000
pnrpnsp.dll Provider spazio dei nomi PNRP Microsoft Corporation 6.00.6001.18000
PROPSYS.dll Sistema di proprietà Microsoft Microsoft Corporation 7.00.6001.16503
PSAPI.DLL Process Status Helper Microsoft Corporation 6.00.6000.16386
rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.00.6000.16386
RPCRT4.dll Runtime RPC (Remote Procedure Call) Microsoft Corporation 6.00.6001.18051
rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.00.6001.18000
SAMLIB.dll SAM Library DLL Microsoft Corporation 6.00.6001.18000
Secur32.dll Security Support Provider Interface Microsoft Corporation 6.00.6001.18215
SETUPAPI.dll API dell'installazione di Windows Microsoft Corporation 6.00.6001.18000
SHELL32.dll DLL comune della shell di Windows Microsoft Corporation 6.00.6001.18167
shfolder.dll Shell Folder Service Microsoft Corporation 6.00.6000.16386
SHLWAPI.dll Libreria leggera di utilità per la shell Microsoft Corporation 6.00.6001.18000
ShowErrMsg.dll ShowErrMsg 2.05.0023.4035
slc.dll DLL del Servizio gestione licenze software Microsoft Corporation 6.00.6001.18000
SSDPAPI.dll SSDP Client API DLL Microsoft Corporation 6.00.6000.16386
SXS.DLL Fusion 2.5 Microsoft Corporation 6.00.6001.18000
sysenv.dll System share library HiTRUST 2.05.0109.4035
upnp.dll UPnP Control Point API Microsoft Corporation 6.00.6001.18000
urlmon.dll Estensioni OLE32 per Win32 Microsoft Corporation 8.00.6001.18702
USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.00.6001.18000
user32.dll.mui Multi-User Windows USER API Client DLL Microsoft Corporation 6.00.6001.18000
USERENV.dll Userenv Microsoft Corporation 6.00.6001.18000
USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6001.18000
uTorrent.exe µTorrent BitTorrent, Inc. 1.08.0002.14458
UxTheme.dll Libreria UxTheme di Microsoft Microsoft Corporation 6.00.6001.18000
VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.00.6001.18000
WINHTTP.dll Servizi HTTP Windows Microsoft Corporation 6.00.6001.18178
WININET.dll Internet Extensions per Win32 Microsoft Corporation 8.00.6001.18702
WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.00.6001.18000
winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.00.6000.16386
WINSPOOL.DRV Driver dello spooler di Windows Microsoft Corporation 6.00.6001.18000
WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.00.6001.18000
WS2_32.dll DLL a 32 bit di Windows Socket 2.0 Microsoft Corporation 6.00.6001.18000
wship6.dll DLL helper Winsock2 (TL/IPv6) Microsoft Corporation 6.00.6001.18000
wshtcpip.dll DLL helper Winsock2 (TL/IPv4) Microsoft Corporation 6.00.6001.18000

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CryptoAPI.dll CryptoAPI HiTRUST 2.02.0000.0034

keyManager.dll keyManager HiTRSUT 2.05.0026.0032

MsnChatHook.dll MsnChatHook HiTRUST Inc. 2.05.0003.0011

sysenv.dll System share library HiTRUST 2.05.0109.4035

ShowErrMsg.dll ShowErrMsg 2.05.0023.4035

I'm not sure what those files are, but they raise my suspicion meter.

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All those DLLs are related to Acer programs:

http://hitrust-inc.software.informer.com/

http://www.processlibrary.com/it/directory/files/showerrmsg/

However I have disabled these Acer services:

· ePerformace Service

· eDSService.exe

Now the DLL list has changed (those files that raised Ultima's suspicion meter are gone) but the problem is still present:

Name    Description    Company Name    Version
ADVAPI32.dll API Windows 32 Base avanzato Microsoft Corporation 6.00.6001.18000
apphelp.dll Libreria client compatibilità applicazione Microsoft Corporation 6.00.6001.18000
ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0000
CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000
COMCTL32.dll Libreria di controlli per le azioni dell'utente Microsoft Corporation 6.10.6001.18000
comctl32.dll.mui Libreria di controlli per le azioni dell'utente Microsoft Corporation 6.10.6000.16386
comdlg32.dll DLL delle finestre di dialogo comuni Microsoft Corporation 6.00.6001.18000
dhcpcsvc.DLL Servizio Client DHCP Microsoft Corporation 6.00.6001.18000
dhcpcsvc6.DLL Client DHCPv6 Microsoft Corporation 6.00.6001.18000
DnsApi.dll DLL API client DNS Microsoft Corporation 6.00.6001.18000
DUser.dll Windows DirectUser Engine Microsoft Corporation 6.00.6001.18000
duser.dll.mui Windows DirectUser Engine Microsoft Corporation 6.00.6000.16386
FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.00.6001.18000
GDI32.dll GDI Client DLL Microsoft Corporation 6.00.6001.18159
GPAPI.dll API client Criteri di gruppo Microsoft Corporation 6.00.6001.18000
hnetcfg.dll Gestione configurazione della rete domestica Microsoft Corporation 6.00.6001.18000
ieframe.dll Internet Explorer Microsoft Corporation 8.00.6001.18702
iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.00.6001.18702
IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.00.6001.18000
Iphlpapi.dll API helper IP Microsoft Corporation 6.00.6001.18000
kernel32.dll DLL client di Windows NT BASE API Microsoft Corporation 6.00.6001.18215
locale.nls
locale.nls
LPK.DLL Language Pack Microsoft Corporation 6.00.6001.18000
mdnsNSP.dll Bonjour Namespace Provider Apple Inc. 1.00.0005.0011
MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.00.6001.18000
msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.6001.18000
mswsock.dll Service Provider Microsoft Windows Sockets 2.0 Microsoft Corporation 6.00.6001.18000
napinsp.dll Provider shim denominazione posta elettronica Microsoft Corporation 6.00.6001.18000
nlaapi.dll Network Location Awareness 2 Microsoft Corporation 6.00.6001.18000
npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.00.6000.16386
NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.00.6001.18000
ntdll.dll DLL del livello NT Microsoft Corporation 6.00.6001.18000
ole32.dll Microsoft OLE per Windows Microsoft Corporation 6.00.6001.18000
oleaut32.dll Microsoft Corporation 6.00.6001.18000
pnrpnsp.dll Provider spazio dei nomi PNRP Microsoft Corporation 6.00.6001.18000
PROPSYS.dll Sistema di proprietà Microsoft Microsoft Corporation 7.00.6001.16503
PSAPI.DLL Process Status Helper Microsoft Corporation 6.00.6000.16386
rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.00.6000.16386
RPCRT4.dll Runtime RPC (Remote Procedure Call) Microsoft Corporation 6.00.6001.18051
rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.00.6001.18000
Secur32.dll Security Support Provider Interface Microsoft Corporation 6.00.6001.18215
SETUPAPI.dll API dell'installazione di Windows Microsoft Corporation 6.00.6001.18000
SHELL32.dll DLL comune della shell di Windows Microsoft Corporation 6.00.6001.18167
shfolder.dll Shell Folder Service Microsoft Corporation 6.00.6000.16386
SHLWAPI.dll Libreria leggera di utilità per la shell Microsoft Corporation 6.00.6001.18000
slc.dll DLL del Servizio gestione licenze software Microsoft Corporation 6.00.6001.18000
SSDPAPI.dll SSDP Client API DLL Microsoft Corporation 6.00.6000.16386
SXS.DLL Fusion 2.5 Microsoft Corporation 6.00.6001.18000
upnp.dll UPnP Control Point API Microsoft Corporation 6.00.6001.18000
urlmon.dll Estensioni OLE32 per Win32 Microsoft Corporation 8.00.6001.18702
USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.00.6001.18000
user32.dll.mui Multi-User Windows USER API Client DLL Microsoft Corporation 6.00.6001.18000
USERENV.dll Userenv Microsoft Corporation 6.00.6001.18000
USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6001.18000
uTorrent.exe µTorrent BitTorrent, Inc. 1.08.0002.14458
UxTheme.dll Libreria UxTheme di Microsoft Microsoft Corporation 6.00.6001.18000
VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.00.6001.18000
WINHTTP.dll Servizi HTTP Windows Microsoft Corporation 6.00.6001.18178
WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.00.6001.18000
winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.00.6000.16386
WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.00.6001.18000
WS2_32.dll DLL a 32 bit di Windows Socket 2.0 Microsoft Corporation 6.00.6001.18000
wship6.dll DLL helper Winsock2 (TL/IPv6) Microsoft Corporation 6.00.6001.18000
wshtcpip.dll DLL helper Winsock2 (TL/IPv4) Microsoft Corporation 6.00.6001.18000

Any idea?

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