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Utorrent freezing my PC constantly


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Okay, I admit I am a newbie when it comes to hardware so please use simple language if you decide to tell me to do something complex :P I have had this freezing problem since yesterday and I have tried just about everything to narrow down what it is and I have come to the conclusion that it is either something to do with my drivers or the bittorrent clients themselves.

. I have tried doing a completely clean install of Windows XP and having everything formatted

. I uninstalled AVG-Free Edition which I regularly use to test whether it was that but the computer froze regardless

. I tried updating my LAN chipset driver, I currently use Realtek RTL8168C/8111C

. I attempted to disable the DHT on Utorrent, this stopped the crashing for a few seconds but the moment my torrent went to around 100kb/s the computer froze and I was forced to reset again

. Everything else works absolutely fine, I can browse, I can start up software and play games it is only when I use a bittorrent client, not just Utorrent that I have problems

. I have the windows firewall disabled as I use a router firewall and I have the ports properly opened so the Utorrent status is green, I have never had a problem based on this before

. I downgraded my version of Firefox but that didn't fix it, I can browse absolutely fine and download stuff off HTTP sites normally, I could even download TF2 off steam normally

The only drivers I haven't tried updating is my motherboard BIOS and I am a little wary of that, if you guys could point me in the right direction or have already figured out what is wrong just from what I've described either way is good. This issue has been ticking me off a lot now and I use bittorrent a lot so I want to get it fixed as soon as possible.

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Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 16:27:51, on 10/06/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:













C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Java\jre6\bin\jusched.exe






C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Steam\Steam.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Documents and Settings\Lethn\Desktop\procexp.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun


O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')


O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htm

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe


End of file - 3403 bytes

Okay something interesting happened that I couldn't see when DHT was enabled because of the instant crash but the error message I got on the torrent was "Error: The system cannot find the file specified."

Process PID CPU Description Company Name

System Idle Process 0 98.46

Interrupts n/a Hardware Interrupts

DPCs n/a 0.77 Deferred Procedure Calls

System 4

smss.exe 624 Windows NT Session Manager Microsoft Corporation

csrss.exe 680 Client Server Runtime Process Microsoft Corporation

winlogon.exe 712 Windows NT Logon Application Microsoft Corporation

services.exe 756 Services and Controller app Microsoft Corporation

ati2evxx.exe 912 ATI External Event Utility EXE Module ATI Technologies Inc.

svchost.exe 952 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1052 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1160 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1244 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1428 Generic Host Process for Win32 Services Microsoft Corporation

spoolsv.exe 1720 Spooler SubSystem App Microsoft Corporation

avgwdsvc.exe 148 AVG Watchdog Service AVG Technologies CZ, s.r.o.

avgrsx.exe 836 AVG Resident Shield Service AVG Technologies CZ, s.r.o.

avgnsx.exe 772 AVG Network scanner Service AVG Technologies CZ, s.r.o.

jqs.exe 252 Java Quick Starter Service Sun Microsystems, Inc.

wdfmgr.exe 464 Windows User Mode Driver Manager Microsoft Corporation

avgemc.exe 684 AVG E-Mail Scanner AVG Technologies CZ, s.r.o.

avgcsrvx.exe 1808 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o.

alg.exe 2924 Application Layer Gateway Service Microsoft Corporation

lsass.exe 768 LSA Shell (Export Version) Microsoft Corporation

ati2evxx.exe 1300 ATI External Event Utility EXE Module ATI Technologies Inc.

explorer.exe 1888 Windows Explorer Microsoft Corporation

RTHDCPL.EXE 172 Realtek HD Audio Control Panel Realtek Semiconductor Corp.

jusched.exe 240 Java Platform SE binary Sun Microsystems, Inc.

avgtray.exe 328 AVG Tray Monitor AVG Technologies CZ, s.r.o.

ctfmon.exe 340 CTF Loader Microsoft Corporation

Steam.exe 1556 Steam Valve Corporation

uTorrent.exe 2892 µTorrent BitTorrent, Inc.

firefox.exe 2884 Firefox Mozilla Corporation

procexp.exe 1652 0.77 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

HijackThis.exe 476 HijackThis Trend Micro Inc.

notepad.exe 1204 Notepad Microsoft Corporation

Hope this helps, I sure as hell can't understand it.

Oh and just as an extra update my error message suddenly changed and gave me "Error: Invalid download state, try resuming"

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Steam.exe 1556 Steam Valve Corporation

firefox.exe 2516 Firefox Mozilla Corporation

procexp.exe 2832 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

uTorrent.exe 3448 µTorrent BitTorrent, Inc.

Process: uTorrent.exe Pid: 3448

Name Description Company Name Version

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.1.2600.2180

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.1.2600.2180

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.2180

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.0

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.258

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.2180

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.2180

COMRes.dll Microsoft Corporation 2001.12.4414.258

credui.dll Credential Manager User Interface Microsoft Corporation 5.1.2600.2180


DnsApi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.2180

GDI32.dll GDI Client DLL Microsoft Corporation 5.1.2600.3466

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.1.2600.2180

Iphlpapi.dll IP Helper API Microsoft Corporation 5.1.2600.2180

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.3541


MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.1.2600.2180

MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.1.2600.3319

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.2180

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.1.2600.2180

netapi32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.3462

NETSHELL.dll Network Connections Shell Microsoft Corporation 5.1.2600.2180

ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.2180

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.2180

oleaut32.dll Microsoft Corporation 5.1.2600.2180


rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.1.2600.2180

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.2180

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.2161

rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.2180

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.1.2600.2180

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.3518

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.1.2600.2180

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.3402

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.2900.2180

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.3527




USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.2180

USERENV.dll Userenv Microsoft Corporation 5.1.2600.2180

uTorrent.exe µTorrent BitTorrent, Inc.

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.2180

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.2180

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.2180

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.2180

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.1.2600.2180

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.2180

xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.1.2600.2180

Okay I got the .dll's listed in Utorrent there doesn't really seem to be any that aren't from Microsoft though.

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Edit: Okay I've narrowed it down for some reason it seems to be ONE specific torrent that I am downloading from so far which causes these crashes and I have no idea why, but I am going to be avoiding it now, I can download other torrents absolutely fine now.

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Okay I believe I have isolated the problem, I recently bought a 1TB Western Digital 'Green' Drive and I believe THAT is the cause of my whole PC having problems Utorrent was actually working fine before I put it in and it is only when I was downloading large files and came to about 300kb/s in speed that it started to totally freeze.

Once I unplugged the damned thing everything worked exactly like it did before I put it in, so I guess I'll be taking it back to the store and demanding my money back, the reason I came to this conclusion was because I remember it being mentioned green drives often have limits on their power usage etc. so I wouldn't be surprised if thats what was mucking my computer up when I attempted to download anything larger than a gig especially since now that I've taken it out its working like before.

I also remember trying to run Sims 3 off it, it was noticeably slower and jerkier compared to the games on my other drives.

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