Lethn Posted June 10, 2009 Report Share Posted June 10, 2009 Okay, I admit I am a newbie when it comes to hardware so please use simple language if you decide to tell me to do something complex I have had this freezing problem since yesterday and I have tried just about everything to narrow down what it is and I have come to the conclusion that it is either something to do with my drivers or the bittorrent clients themselves. . I have tried doing a completely clean install of Windows XP and having everything formatted. I uninstalled AVG-Free Edition which I regularly use to test whether it was that but the computer froze regardless. I tried updating my LAN chipset driver, I currently use Realtek RTL8168C/8111C. I attempted to disable the DHT on Utorrent, this stopped the crashing for a few seconds but the moment my torrent went to around 100kb/s the computer froze and I was forced to reset again. Everything else works absolutely fine, I can browse, I can start up software and play games it is only when I use a bittorrent client, not just Utorrent that I have problems. I have the windows firewall disabled as I use a router firewall and I have the ports properly opened so the Utorrent status is green, I have never had a problem based on this before. I downgraded my version of Firefox but that didn't fix it, I can browse absolutely fine and download stuff off HTTP sites normally, I could even download TF2 off steam normallyThe only drivers I haven't tried updating is my motherboard BIOS and I am a little wary of that, if you guys could point me in the right direction or have already figured out what is wrong just from what I've described either way is good. This issue has been ticking me off a lot now and I use bittorrent a lot so I want to get it fixed as soon as possible. Link to comment Share on other sites More sharing options...
moogly Posted June 10, 2009 Report Share Posted June 10, 2009 Post Hijackthis and Process Explorer logs when uT is running please.Guide: http://forum.utorrent.com/viewtopic.php?id=29748 Link to comment Share on other sites More sharing options...
Lethn Posted June 10, 2009 Author Report Share Posted June 10, 2009 Logfile of Trend Micro HijackThis v2.0.2Scan saved at 16:27:51, on 10/06/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\WINDOWS\RTHDCPL.EXEC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\PROGRA~1\AVG\AVG8\avgtray.exeC:\WINDOWS\system32\ctfmon.exeC:\PROGRA~1\AVG\AVG8\avgemc.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\Program Files\AVG\AVG8\avgcsrvx.exeC:\Program Files\Steam\Steam.exeC:\Program Files\uTorrent\uTorrent.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Documents and Settings\Lethn\Desktop\procexp.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dllO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRunO4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXEO4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exeO4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exeO4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htmO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dllO20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dllO23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exeO23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exeO23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exeO23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe--End of file - 3403 bytesOkay something interesting happened that I couldn't see when DHT was enabled because of the instant crash but the error message I got on the torrent was "Error: The system cannot find the file specified."Process PID CPU Description Company NameSystem Idle Process 0 98.46 Interrupts n/a Hardware Interrupts DPCs n/a 0.77 Deferred Procedure Calls System 4 smss.exe 624 Windows NT Session Manager Microsoft Corporation csrss.exe 680 Client Server Runtime Process Microsoft Corporation winlogon.exe 712 Windows NT Logon Application Microsoft Corporation services.exe 756 Services and Controller app Microsoft Corporation ati2evxx.exe 912 ATI External Event Utility EXE Module ATI Technologies Inc. svchost.exe 952 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1052 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1160 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1244 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1428 Generic Host Process for Win32 Services Microsoft Corporation spoolsv.exe 1720 Spooler SubSystem App Microsoft Corporation avgwdsvc.exe 148 AVG Watchdog Service AVG Technologies CZ, s.r.o. avgrsx.exe 836 AVG Resident Shield Service AVG Technologies CZ, s.r.o. avgnsx.exe 772 AVG Network scanner Service AVG Technologies CZ, s.r.o. jqs.exe 252 Java Quick Starter Service Sun Microsystems, Inc. wdfmgr.exe 464 Windows User Mode Driver Manager Microsoft Corporation avgemc.exe 684 AVG E-Mail Scanner AVG Technologies CZ, s.r.o. avgcsrvx.exe 1808 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o. alg.exe 2924 Application Layer Gateway Service Microsoft Corporation lsass.exe 768 LSA Shell (Export Version) Microsoft Corporation ati2evxx.exe 1300 ATI External Event Utility EXE Module ATI Technologies Inc.explorer.exe 1888 Windows Explorer Microsoft Corporation RTHDCPL.EXE 172 Realtek HD Audio Control Panel Realtek Semiconductor Corp. jusched.exe 240 Java Platform SE binary Sun Microsystems, Inc. avgtray.exe 328 AVG Tray Monitor AVG Technologies CZ, s.r.o. ctfmon.exe 340 CTF Loader Microsoft Corporation Steam.exe 1556 Steam Valve Corporation uTorrent.exe 2892 µTorrent BitTorrent, Inc. firefox.exe 2884 Firefox Mozilla Corporation procexp.exe 1652 0.77 Sysinternals Process Explorer Sysinternals - www.sysinternals.com HijackThis.exe 476 HijackThis Trend Micro Inc. notepad.exe 1204 Notepad Microsoft CorporationHope this helps, I sure as hell can't understand it.Oh and just as an extra update my error message suddenly changed and gave me "Error: Invalid download state, try resuming" Link to comment Share on other sites More sharing options...
Switeck Posted June 10, 2009 Report Share Posted June 10, 2009 1st link of my signature at the very bottom of last post tells how to include uTorrent's attached DLLs to Process Explorer's list. I figure there's a few non-Microsoft DLLs that *DON'T* need to be there that are crippling your computer. Link to comment Share on other sites More sharing options...
Lethn Posted June 10, 2009 Author Report Share Posted June 10, 2009 Steam.exe 1556 Steam Valve Corporation firefox.exe 2516 Firefox Mozilla Corporation procexp.exe 2832 Sysinternals Process Explorer Sysinternals - www.sysinternals.com uTorrent.exe 3448 µTorrent BitTorrent, Inc.Process: uTorrent.exe Pid: 3448Name Description Company Name VersionACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.1.2600.2180adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.1.2600.2180ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.2180ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.0CLBCATQ.DLL Microsoft Corporation 2001.12.4414.258COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.2180comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.2180COMRes.dll Microsoft Corporation 2001.12.4414.258credui.dll Credential Manager User Interface Microsoft Corporation 5.1.2600.2180ctype.nls DnsApi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.2180GDI32.dll GDI Client DLL Microsoft Corporation 5.1.2600.3466hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.1.2600.2180Iphlpapi.dll IP Helper API Microsoft Corporation 5.1.2600.2180kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.3541locale.nls MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.1.2600.2180MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.1.2600.3319msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.2180mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.1.2600.2180netapi32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.3462NETSHELL.dll Network Connections Shell Microsoft Corporation 5.1.2600.2180ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.2180ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.2180oleaut32.dll Microsoft Corporation 5.1.2600.2180R000000000007.clb rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.1.2600.2180RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.2180rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.2161rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.2180SAMLIB.dll SAM Library DLL Microsoft Corporation 5.1.2600.2180Secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.3518SETUPAPI.dll Windows Setup API Microsoft Corporation 5.1.2600.2180SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.3402shfolder.dll Shell Folder Service Microsoft Corporation 6.0.2900.2180SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.3527sortkey.nls sorttbls.nls unicode.nls USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.2180USERENV.dll Userenv Microsoft Corporation 5.1.2600.2180uTorrent.exe µTorrent BitTorrent, Inc. 1.8.2.15357uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.2180VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.2180WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.2180WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.2180WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.1.2600.2180wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.2180xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.1.2600.2180Okay I got the .dll's listed in Utorrent there doesn't really seem to be any that aren't from Microsoft though. Link to comment Share on other sites More sharing options...
Switeck Posted June 10, 2009 Report Share Posted June 10, 2009 I guess there's no "easy" solution then. "O8 - Extra context menu item: Download Using &BitSpirit - C:\Program Files\BitSpirit\bsurl.htm"Is BitSpirit still installed on your computer? Link to comment Share on other sites More sharing options...
Lethn Posted June 10, 2009 Author Report Share Posted June 10, 2009 Edit: Okay I've narrowed it down for some reason it seems to be ONE specific torrent that I am downloading from so far which causes these crashes and I have no idea why, but I am going to be avoiding it now, I can download other torrents absolutely fine now. Link to comment Share on other sites More sharing options...
Switeck Posted June 10, 2009 Report Share Posted June 10, 2009 You may need to do a scandisk on that drive... Link to comment Share on other sites More sharing options...
Lethn Posted June 10, 2009 Author Report Share Posted June 10, 2009 Okay I believe I have isolated the problem, I recently bought a 1TB Western Digital 'Green' Drive and I believe THAT is the cause of my whole PC having problems Utorrent was actually working fine before I put it in and it is only when I was downloading large files and came to about 300kb/s in speed that it started to totally freeze. Once I unplugged the damned thing everything worked exactly like it did before I put it in, so I guess I'll be taking it back to the store and demanding my money back, the reason I came to this conclusion was because I remember it being mentioned green drives often have limits on their power usage etc. so I wouldn't be surprised if thats what was mucking my computer up when I attempted to download anything larger than a gig especially since now that I've taken it out its working like before.I also remember trying to run Sims 3 off it, it was noticeably slower and jerkier compared to the games on my other drives. Link to comment Share on other sites More sharing options...
Switeck Posted June 10, 2009 Report Share Posted June 10, 2009 If it's a USB2 drive, it could just be a faulty USB controller and not the hard drive's fault. Link to comment Share on other sites More sharing options...
Lethn Posted June 10, 2009 Author Report Share Posted June 10, 2009 Its no USB2 drive, its SATA and the moment I unplugged it everything is now working correctly, I can return it just fine so no harm done at least just a bit of a pain in the ass really Link to comment Share on other sites More sharing options...
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