since update can't download

[jpkube]

Updated and can't download.

Here are my Flash results:

Process PID CPU Description Company Name

System Idle Process 0 91.99

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 448

csrss.exe 532

wininit.exe 592

services.exe 636

svchost.exe 840

mobsync.exe 5776 Microsoft Sync Center Microsoft Corporation

FlashUtil10b.exe 5896 Adobe Flash Player Helper 10.0 r22 Adobe Systems, Inc.

svchost.exe 904

Ati2evxx.exe 1016

Ati2evxx.exe 1500

svchost.exe 1032

audiodg.exe 1240

svchost.exe 1108 1.55

dwm.exe 2000 2.32 Desktop Window Manager Microsoft Corporation

WUDFHost.exe 3672

svchost.exe 1128

taskeng.exe 2020

taskeng.exe 492 Task Scheduler Engine Microsoft Corporation

wuauclt.exe 4200 Windows Update Automatic Updates Microsoft Corporation

taskeng.exe 5828

svchost.exe 1264

SLsvc.exe 1284

svchost.exe 1316

svchost.exe 1520

ccSvcHst.exe 1640

AppSvc32.exe 1708

spoolsv.exe 1976

svchost.exe 2012

ACService.exe 2440

MemCheck.exe 2456

avgwdsvc.exe 2500

avgrsx.exe 2992 3.09

avgnsx.exe 3016

ijplmsvc.exe 2612

LSSrvc.exe 2724

svchost.exe 2880

RichVideo.exe 2896

SeaPort.exe 3292

svchost.exe 3332

svchost.exe 3364

SearchIndexer.exe 3392

SearchProtocolHost.exe 1100

SearchFilterHost.exe 3520

YahooAUService.exe 3464

avgemc.exe 3508

avgcsrvx.exe 3616

eRecoveryService.exe 3524

wmpnetwk.exe 1576

lsass.exe 652

lsm.exe 660

csrss.exe 604

winlogon.exe 708

explorer.exe 272 Windows Explorer Microsoft Corporation

wmpnscfg.exe 2944 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation

uefa-alerts.exe 3248

HSTrans.exe 2052 Homescan Internet Transporter ACNielsen

sidebar.exe 3108 Windows Sidebar Microsoft Corporation

sidebar.exe 2780 Windows Sidebar Microsoft Corporation

ieuser.exe 4896 Internet Explorer Microsoft Corporation

conime.exe 4204

iexplore.exe 1480 Internet Explorer Microsoft Corporation

btdna.exe 2516

bittorrent.exe 736 BitTorrent BitTorrent, Inc.

procexp.exe 2212 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

Here are my Hijack This results:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:32:53 PM, on 09/07/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18226)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\BellCanada\McciTrayApp.exe

C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Users\John\AppData\Local\Temp\Temp1_uefa-alerts_en[1].zip\uefa-alerts_en\uefa-alerts.exe

C:\Program Files\ACNielsen\Homescan Internet Transporter\HSTrans.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Internet Explorer\ieuser.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\Macromed\Flash\FlashUtil10b.exe

C:\Windows\System32\mobsync.exe

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.ca/

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: MyPoints Toolbar - {A057A204-BACC-4D26-CEC4-75A487FD6484} - C:\PROGRA~1\mypoints\mypoints.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll

O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll

O3 - Toolbar: MyPoints Toolbar - {A057A204-BACC-4D26-CEC4-75A487FD6484} - C:\PROGRA~1\mypoints\mypoints.dll

O4 - HKLM\..\Run: [bellCanada_UninstallTracking] C:\Users\John\AppData\Local\Temp\InstallHelper.exe /uninstalltrackingvendor=BellCanada

O4 - HKLM\..\Run: [bellCanada_McciTrayApp] C:\Program Files\BellCanada\McciTrayApp.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O4 - HKUS\S-1-5-18\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe (User 'Default user')

O4 - Startup: uefa.com Alerts.lnk = C:\Users\John\AppData\Local\Temp\Temp1_uefa-alerts_en[1].zip\uefa-alerts_en\uefa-alerts.exe

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)

O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab

O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://maps.city.peterborough.on.ca/MapGuide/ver6313/mgaxctrl.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1240938120666

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

O23 - Service: ePerformance Service (AcerMemUsageCheckService) - Unknown owner - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe

O23 - Service: Google Update Service (gupdate1c9a17e3a0041fc) (gupdate1c9a17e3a0041fc) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\isPwdSvc.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

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End of file - 7697 bytes

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