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uTorrent 1.9alpha crash (Created dump-file) about 10 sec after running


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It keeps crashing, and here's the thing.. There aren't even ANY torrents loaded.. I figured if I created a dump file when I killed the process it might help develop better software. Here is some info on my system:

Win 6 Home premium x86

4gb ram

AMD Athlon QL-62 2ghz (64-bit)

so.. here's the file. Hope it helps...

err I have no way to offer this file so if a programmer would like the dump file and has a way for me to upload it to them, let me know. simply c&p the file into here would not be useful afaik.

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Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:15:33 PM, on 7/11/2009

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:




C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe

C:\Program Files\Launch Manager\QtZgAcer.EXE

C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe

C:\Program Files\Everything\Everything.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe


C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\Acer\Empowering Technology\NotificationCenter\Framework.NotificationCenter.exe

C:\Program Files\Mozilla Software\Firefox\firefox.exe


C:\Program Files\WinRAR\WinRAR.exe

C:\Users\wizayne83\Desktop\security debugging\procexp.exe


C:\Program Files\uTorrent\uTorrent.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=0309&m=aspire_4530

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=0309&m=aspire_4530

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=2&o=vp32&d=0309&m=aspire_4530

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exe

O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE

O4 - HKLM\..\Run: [ePower_DMC] C:\Program Files\Acer\Empowering Technology\ePower\ePower_DMC.exe

O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe

O4 - HKLM\..\Run: [Everything] "C:\Program Files\Everything\Everything.exe" -startup

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O17 - HKLM\System\CCS\Services\Tcpip\..\{47AEBA84-4DCD-4FAB-8156-D4A1D1BF1335}: NameServer =

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exe

O23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe

O23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe

O23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exe

O23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe


End of file - 7122 bytes

and proc explorer

Process PID CPU Description Company Name

System Idle Process 0 80.19

Interrupts n/a 2.27 Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 580 Windows Session Manager Microsoft Corporation

csrss.exe 660 Client Server Runtime Process Microsoft Corporation

wininit.exe 712 Windows Start-Up Application Microsoft Corporation

services.exe 756 Services and Controller app Microsoft Corporation

svchost.exe 916 Host Process for Windows Services Microsoft Corporation

WmiPrvSE.exe 360 WMI Provider Host Microsoft Corporation

unsecapp.exe 376 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation

unsecapp.exe 2584 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation

svchost.exe 976 Host Process for Windows Services Microsoft Corporation

svchost.exe 1012 Host Process for Windows Services Microsoft Corporation

audiodg.exe 1148 Windows Audio Device Graph Isolation Microsoft Corporation

svchost.exe 1056 Host Process for Windows Services Microsoft Corporation

dwm.exe 2080 0.76 Desktop Window Manager Microsoft Corporation

svchost.exe 1076 Host Process for Windows Services Microsoft Corporation

taskeng.exe 1548 Task Scheduler Engine Microsoft Corporation

taskeng.exe 2136 Task Scheduler Engine Microsoft Corporation

svchost.exe 1164 Host Process for Windows Services Microsoft Corporation

SLsvc.exe 1184 Microsoft Software Licensing Service Microsoft Corporation

svchost.exe 1524 Host Process for Windows Services Microsoft Corporation

svchost.exe 1604 Host Process for Windows Services Microsoft Corporation

eDSService.exe 1632 Acer eDataSecurity Management Service Egis Incorporated

ETService.exe 1656 Acer Empowering Technology Framework Service

Framework.NotificationCenter.exe 600 Acer Empowering Technology Framework Notification Center acer

svchost.exe 1700 Host Process for Windows Services Microsoft Corporation

MobilityService.exe 1736 app

SearchIndexer.exe 1860 4.54 Microsoft Windows Search Indexer Microsoft Corporation

SearchProtocolHost.exe 336 0.76 Microsoft Windows Search Protocol Host Microsoft Corporation

SearchFilterHost.exe 1440 7.57 Microsoft Windows Search Filter Host Microsoft Corporation

wmpnetwk.exe 2844 Windows Media Player Network Sharing Service Microsoft Corporation

WLIDSVC.EXE 748 Microsoft® Windows Live ID Service Microsoft Corporation

WLIDSVCM.EXE 3752 Microsoft® Windows Live ID Service Monitor Microsoft Corporation

SbieSvc.exe 1968 Sandboxie Service tzuk

spoolsv.exe 2156 Spooler SubSystem App Microsoft Corporation

svchost.exe 3624 Host Process for Windows Services Microsoft Corporation

Locator.exe 2600 Rpc Locator Microsoft Corporation

lsass.exe 768 Local Security Authority Process Microsoft Corporation

lsm.exe 776 Local Session Manager Service Microsoft Corporation

csrss.exe 724 Client Server Runtime Process Microsoft Corporation

winlogon.exe 1300 Windows Logon Application Microsoft Corporation

explorer.exe 2120 0.76 Windows Explorer Microsoft Corporation

SynTPEnh.exe 2256 1.51 Synaptics TouchPad Enhancements Synaptics, Inc.

SynTPHelper.exe 3032 Synaptics Pointing Device Helper Synaptics, Inc.

eDSLoader.exe 2272 Acer eDataSecurity Management Loader Egis Incorporated

QtZgAcer.EXE 2280 Launch Manager Dritek System Inc.

ePower_DMC.exe 2308 Acer ePower Management - DMC Acer Inc.

Everything.exe 2352 Everything

wmpnscfg.exe 2516 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation

uTorrent.exe 3144 µTorrent BitTorrent, Inc.

firefox.exe 3536 Firefox Mozilla Corporation

explorer.exe 3732 Windows Explorer Microsoft Corporation

procexp.exe 2108 1.51 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

WinRAR.exe 2320 WinRAR archiver Alexander Roshal

Process: uTorrent.exe Pid: 3144

Name Description Company Name Version

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.0.6002.18005

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.0

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.6002.18005

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.6002.18005

dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.0.6002.18005

dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.0.6002.18005

DnsApi.dll DNS Client API DLL Microsoft Corporation 6.0.6002.18005

GDI32.dll GDI Client DLL Microsoft Corporation 6.0.6002.18005

GPAPI.dll Group Policy Client API Microsoft Corporation 6.0.6002.18005

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 6.0.6001.18000

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.0.6001.18783

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6002.18005

Iphlpapi.dll IP Helper API Microsoft Corporation 6.0.6002.18005

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.0.6002.18005

kernel32.dll.mui Windows NT BASE API Client DLL Microsoft Corporation 6.0.6001.18000



LPK.DLL Language Pack Microsoft Corporation 6.0.6001.18000

mdnsNSP.dll Bonjour Namespace Provider Apple Computer, Inc.

MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.0.6002.18005

msctf.dll.mui MSCTF Server DLL Microsoft Corporation 6.0.6000.16386

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6002.18005

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.0.6002.18005

msxml3.dll MSXML 3.0 SP10 Microsoft Corporation 8.100.5000.0

msxml3r.dll XML Resources Microsoft Corporation 8.20.8730.1

napinsp.dll E-mail Naming Shim Provider Microsoft Corporation 6.0.6001.18000

netshell.dll Network Connections Shell Microsoft Corporation 6.0.6002.18005

NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.0.6001.18000

npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.0.6000.16386

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.0.6001.18000

ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6002.18005

NTMARTA.DLL Windows NT MARTA provider Microsoft Corporation 6.0.6002.18005

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.0.6002.18005

oleaut32.dll Microsoft Corporation 6.0.6002.18005

pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.0.6001.18000

PSAPI.DLL Process Status Helper Microsoft Corporation 6.0.6000.16386

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.0.6000.16386

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.0.6002.18024

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.0.6002.18005

SAMLIB.dll SAM Library DLL Microsoft Corporation 6.0.6002.18005

Secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6002.18005

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.6002.18005

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.6000.16386

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.6002.18005

slc.dll Software Licensing Client Dll Microsoft Corporation 6.0.6002.18005

SSDPAPI.dll SSDP Client API DLL Microsoft Corporation 6.0.6000.16386

SXS.DLL Fusion 2.5 Microsoft Corporation 6.0.6001.18000

SysHook.dll Acer ePower Management - SysHook Dynamic Link Library 3.0.3000.0

upnp.dll UPnP Control Point API Microsoft Corporation 6.0.6001.18000

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 8.0.6001.18783

urlmon.dll.mui OLE32 Extensions for Win32 Microsoft Corporation 8.0.6001.18702

USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6002.18005

USERENV.dll Userenv Microsoft Corporation 6.0.6002.18005

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6002.18005

uTorrent.exe µTorrent BitTorrent, Inc.

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.6001.18000

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6002.18005

WINHTTP.dll Windows HTTP Services Microsoft Corporation 6.0.6002.18005

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.0.6001.18000

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.0.6002.18005

WINSPOOL.DRV Windows Spooler Driver Microsoft Corporation 6.0.6002.18005

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.0.6002.18005

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.0.6001.18000

wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.0.6001.18000

wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.0.6001.18000

--- worked for a few minutes and I added a new torrent, then it took a nose dive and froze up again! i'll try and post the dump file using one of those upload links on the thread you posted above.

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Next time you can ZIP/RAR/7zip it XD

Dump doesn't really seem to help, unless you have hacked version of WIndows or something (maybe). Got anymore? Anyway, what's this? SysHook.dll Acer ePower Management - SysHook Dynamic Link Library 3.0.3000.0

Maybe you can close whatever program that it's related to? What build of 1.9? Maybe try 1.8.3?

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it's for an automated power management program that came with my [acer] laptop. pretty handy, i use it on my other two acer laptops as well.. also with utorrent .. 1.9alpha WAS working on this laptop for a day (that's when i installed it).. it is still working, however, clicking on the tray icon and getting the menu are delayed by quite a bit..

as far as hacked windows, the only things that has been hacked is the theme.dll libraries so i can install cool themes, did that b4 i installed uT on here, even prior to using 1.8.3 (which has worked since the 24th of last month.. if i had hacked windows vista i sure as hell wouldn't have gone with home premium since it has some missing features that i dont need but would prefer. damn microsoft/oem partnerships!

didn't think of rarring it.. i'll keep that in mind for next time. guess i should just roll back to 1.8.3 and wait for a beta to come out, or for a few bug fixes to come out in 1.9alpha?

uT just finished a download that i queued up when i first started this thread (about average considering i uploaded the dump file) and it's halfway thru another and both are 700mb so speed seems to be unaffected. once uT is displayed on screen it works normally. i just have to be patient for the user interface to come up and i'm not very patient.

do you see any other anomalous dll files? stopping the epower management did nada.. uT seems to stop responding and then come back very odd.. i suppose i can deal with the delay as long as the files still download/seed and do not become corrupt..

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Acer could still cause problems later/under certain conditions :P | Only other thing is Apple's crap but I haven't heard of that causing problems, ever, so...

Also, 1.8.3 releases came after for a while instead of 1.9, dunno if that means anything :|

I don't see anything else, although HJT/PE logs aren't exactly my forte. When you stop power management, make sure that file actually disappears from the PE list.

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yep it does, it runs as a few seperate services. it's still nearly completed two files but at times the window title bar says "Not Responding" it's weird. i'll be downgrading to 1.8.3 once this last torrent is done. i'm sure that'll correct the problem but it's a shame because 1.9 is faster... ;\

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