JolietJake Posted July 12, 2009 Report Posted July 12, 2009 Hi.This has been happening for a few weeks now with 1.82 and now 1.83I leave µTorrent working and it's uploading and downloading fine, full speeds no problem. If I come back to it I often find every torrent (over 100) saying it's 'updating' in the tracker tab. If I stop then restart them they stay stuck at updating.I stop all the torrents, right click the icon in systray then 'exit' µTorrent but when I check Process Explorer it says µTorrent is still running. I have to kill that process before I can start µTorrent again, and it works fine again, uploading and downloading. I've done a search here but the other person with this issue was running wine whereas I'm using XP Home SP3. Belkin router with upnp enabled and enabled in µTorrent. Comodo Firewall has an automatic rule for µTorrent, basically I allowed it and it works fine. There are no logs in either the firewall or router indicating an issue.The light at the bottom of µTorrent goes red when it gets stuck updating but is green when working.Other things that may or may not be relevant, Norton AV gaming edition and that's it on the security front.µTorrent is set up as per guide instructions.I don't think it's firewall or router related as µTorrent freezes completely and has to be killed in Process Explorer.One other thing, it's a private tracker I use exclusively and I posted the issue in there and someone said they felt it happened more to SSL connections.If you need any further info let me know.Thanks,JJ
DreadWingKnight Posted July 12, 2009 Report Posted July 12, 2009 µTorrent is set up as per guide instructions.Which guide instructions?
JolietJake Posted July 12, 2009 Author Report Posted July 12, 2009 These one'shttp://www.utorrent.com/documentation/connection-setup
DreadWingKnight Posted July 12, 2009 Report Posted July 12, 2009 Could you post a hijackthis log and process explorer process list with the dll list for the utorrent.exe process please?
JolietJake Posted July 12, 2009 Author Report Posted July 12, 2009 Here you go...Logfile of Trend Micro HijackThis v2.0.2Scan saved at 15:16:22, on 12/07/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\COMODO\COMODO Internet Security\cmdagent.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Creative\Shared Files\CTAudSvc.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Logitech\GamePanel Software\LgDevAgt.exeC:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exeC:\Program Files\VoyagerTest\fts.exeC:\Program Files\COMODO\COMODO Internet Security\cfp.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\system32\drivers\CDAC11BA.EXEC:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exeC:\WINDOWS\System32\svchost.exeC:\Documents and Settings\StaggerLee\Desktop\procexp.exeC:\Documents and Settings\StaggerLee\Desktop\everestultimate500\everest.exeC:\Program Files\Rainlendar2\Rainlendar2.exeC:\WINDOWS\system32\oodag.exeC:\Program Files\uTorrent\uTorrent.exeC:\Program Files\Mozilla Thunderbird\thunderbird.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Documents and Settings\StaggerLee\Desktop\HiJackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.aol.co.uk/web?isinit=true&query=%sO2 - BHO: QFX Software KeyScrambler - {2B9F5787-88A5-4945-90E7-C4B18563BC5E} - C:\Program Files\KeyScrambler\KeyScramblerIE.dllO2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\IPSBHO.DLLO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dllO4 - HKLM\..\Run: [Launch LgDevAgt] "C:\Program Files\Logitech\GamePanel Software\LgDevAgt.exe"O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Logitech\GamePanel Software\G-series Software\LGDCore.exe" /SHOWHIDEO4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"O4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgentO4 - HKLM\..\Run: [OODefragTray] C:\WINDOWS\system32\oodtray.exeO4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -hO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInitO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [sandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exeO4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.htmlO8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.htmlO8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.htmlO8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.htmlO9 - Extra button: (no name) - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dllO9 - Extra 'Tools' menuitem: &KeyScrambler... - {5C106A59-CC3C-4caa-81A4-6D909B5ACE23} - C:\Program Files\KeyScrambler\KeyScramblerIE.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) - http://support.asus.com/common/asusTek_sys_ctrl.cabO16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cabO16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1230156123953O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cabO16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cabO16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15108/CTPID.cabO20 - AppInit_DLLs: prio.dll C:\WINDOWS\system32\guard32.dllO23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXEO23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exeO23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exeO23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exeO23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exeO23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exeO23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exeO23 - Service: Sandboxie Service (SbieSvc) - tzuk - C:\Program Files\Sandboxie\SbieSvc.exe--End of file - 7733 bytesProcess PID CPU CPU History Description Company Name Private Bytes Virtual SizeSystem Idle Process 0 98.46 0 K 0 K Interrupts n/a Hardware Interrupts 0 K 0 K DPCs n/a Deferred Procedure Calls 0 K 0 K System 4 0 K 2,584 K smss.exe 1000 Windows NT Session Manager Microsoft Corporation 172 K 3,808 K csrss.exe 1056 Client Server Runtime Process Microsoft Corporation 1,752 K 25,388 K winlogon.exe 1084 Windows NT Logon Application Microsoft Corporation 6,296 K 53,724 K services.exe 1132 Services and Controller app Microsoft Corporation 2,392 K 22,700 K nvsvc32.exe 1308 NVIDIA Driver Helper Service, Version 186.18 NVIDIA Corporation 3,720 K 39,432 K svchost.exe 1352 Generic Host Process for Win32 Services Microsoft Corporation 3,608 K 62,188 K svchost.exe 1400 Generic Host Process for Win32 Services Microsoft Corporation 2,420 K 37,788 K cmdagent.exe 1524 COMODO Internet Security COMODO 48,872 K 121,292 K svchost.exe 1552 Generic Host Process for Win32 Services Microsoft Corporation 27,016 K 224,140 K svchost.exe 1720 Generic Host Process for Win32 Services Microsoft Corporation 2,832 K 40,432 K svchost.exe 1840 Generic Host Process for Win32 Services Microsoft Corporation 5,192 K 39,980 K spoolsv.exe 1948 Spooler SubSystem App Microsoft Corporation 3,940 K 46,404 K CTAudSvc.exe 2020 Creative Audio Service Creative Technology Ltd 1,464 K 28,956 K svchost.exe 1512 Generic Host Process for Win32 Services Microsoft Corporation 1,940 K 37,884 K CDAC11BA.EXE 308 C-Dilla RTS Service C-Dilla Ltd 980 K 18,544 K ccSvcHst.exe 884 Symantec Service Framework Symantec Corporation 33,804 K 232,368 K ccSvcHst.exe 3012 Symantec Service Framework Symantec Corporation 20,632 K 104,832 K svchost.exe 1480 0.77 Generic Host Process for Win32 Services Microsoft Corporation 3,248 K 37,924 K alg.exe 2964 Application Layer Gateway Service Microsoft Corporation 1,772 K 33,800 K svchost.exe 732 Generic Host Process for Win32 Services Microsoft Corporation 2,204 K 38,252 K oodag.exe 808 O&O Defrag Agent (Win32) O&O Software GmbH 11,968 K 57,804 K lsass.exe 1144 LSA Shell (Export Version) Microsoft Corporation 4,596 K 43,912 Kexplorer.exe 448 Windows Explorer Microsoft Corporation 34,300 K 147,424 K LGDevAgt.exe 608 Logitech GamePanel Agent Logitech Inc. 2,644 K 37,260 K LGDCore.exe 616 Logitech G-series Profiler Logitech Inc. 9,160 K 57,588 K fts.exe 636 fts Friendly Technologies 1,520 K 30,128 K cfp.exe 704 COMODO Internet Security COMODO 21,496 K 116,088 K rundll32.exe 748 Run a DLL as an App Microsoft Corporation 3,520 K 34,592 K ctfmon.exe 764 CTF Loader Microsoft Corporation 1,592 K 40,116 K procexp.exe 984 0.77 Sysinternals Process Explorer Sysinternals - www.sysinternals.com 20,508 K 106,112 K Rainlendar2.exe 1464 Rainlendar2 15,616 K 55,420 K uTorrent.exe 824 µTorrent BitTorrent, Inc. 18,700 K 103,996 K thunderbird.exe 2780 Mozilla Thunderbird Mozilla Corporation 35,304 K 118,820 K firefox.exe 232 Firefox Mozilla Corporation 75,388 K 193,412 Keverest.exe 400 EVEREST Ultimate Edition Lavalys, Inc. 22,828 K 74,300 KProcess: uTorrent.exe Pid: 824Name Description Company Name VersionACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.1.2600.5512adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.1.2600.5512ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.5755ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.1Cabinet.dll Microsoft® Cabinet File API Microsoft Corporation 5.1.2600.5512CLBCATQ.DLL Microsoft Corporation 2001.12.4414.700COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.5512comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.5512COMRes.dll Microsoft Corporation 2001.12.4414.700credui.dll Credential Manager User Interface Microsoft Corporation 5.1.2600.5512CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512cryptnet.dll Crypto Network Related API Microsoft Corporation 5.131.2600.5512ctype.nls DnsApi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.5625dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.1.2600.5512dot3dlg.dll 802.3 UI Helper Microsoft Corporation 5.1.2600.5512dssenh.dll Microsoft Enhanced DSS and Diffie-Hellman Cryptographic Provider Microsoft Corporation 5.1.2600.5507eappcfg.dll Eap Peer Config Microsoft Corporation 5.1.2600.5512eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.1.2600.5512fltlib.dll Filter Library Microsoft Corporation 5.1.2600.5512GDI32.dll GDI Client DLL Microsoft Corporation 5.1.2600.5698guard32.dll COMODO Internet Security COMODO 3.10.36817.531hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.1.2600.5512iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.0.6001.18777IMAGEHLP.dll Windows NT Image Helper Microsoft Corporation 5.1.2600.5512IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.1.2600.5512index.dat index.dat index.dat index.dat Iphlpapi.dll IP Helper API Microsoft Corporation 5.1.2600.5512kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.5781locale.nls MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.1.2600.5512MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.1.2600.5512MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.1.2600.5512msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.1.2600.5512msi.dll Windows Installer Microsoft Corporation 3.1.4001.5512msv1_0.dll Microsoft Authentication Package v1.0 Microsoft Corporation 5.1.2600.5512MSVCP60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.2.3104.0msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.5512mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.1.2600.5625msxml3.dll MSXML 3.0 SP10 Microsoft Corporation 8.100.1048.0msxml3r.dll XML Resources Microsoft Corporation 8.20.8730.1netapi32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.5694netshell.dll Network Connections Shell Microsoft Corporation 5.1.2600.5512Normaliz.dll Unicode Normalization DLL Microsoft Corporation 6.0.5441.0ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.5755ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.5512oleaut32.dll Microsoft Corporation 5.1.2600.5512OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 5.1.2600.5512prio.dll Prio Process Control O&K Software 1.9.6.0PSAPI.DLL Process Status Helper Microsoft Corporation 5.1.2600.5512rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.1.2600.5512RASAPI32.dll Remote Access API Microsoft Corporation 5.1.2600.5512rasman.dll Remote Access Connection Manager Microsoft Corporation 5.1.2600.5512RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.5795rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.5507rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.5512SAMLIB.dll SAM Library DLL Microsoft Corporation 5.1.2600.5512schannel.dll TLS / SSL Security Provider Microsoft Corporation 5.1.2600.5721Secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.5753sensapi.dll SENS Connectivity API DLL Microsoft Corporation 5.1.2600.5512SETUPAPI.dll Windows Setup API Microsoft Corporation 5.1.2600.5512SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.5622shfolder.dll Shell Folder Service Microsoft Corporation 6.0.2900.5512SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.5512sortkey.nls sorttbls.nls SSDPAPI.dll SSDP Client API DLL Microsoft Corporation 5.1.2600.5512SXS.DLL Fusion 2.5 Microsoft Corporation 5.1.2600.5512TAPI32.dll Microsoft® Windows Telephony API Client DLL Microsoft Corporation 5.1.2600.5512unicode.nls upnp.dll Universal Plug and Play API Microsoft Corporation 5.1.2600.5512urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 8.0.6001.18777USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.5512USERENV.dll Userenv Microsoft Corporation 5.1.2600.5512uTorrent.exe µTorrent BitTorrent, Inc. 1.8.3.15772uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.5512VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.5512WINHTTP.dll Windows HTTP Services Microsoft Corporation 5.1.2600.5727wininet.dll Internet Extensions for Win32 Microsoft Corporation 8.0.6001.18783WINMM.dll MCI API DLL Microsoft Corporation 5.1.2600.5512winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.1.2600.5512WINSTA.dll Winstation Library Microsoft Corporation 5.1.2600.5512wintrust.dll Microsoft Trust Verification APIs Microsoft Corporation 5.131.2600.5512WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.5512WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.5512WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.1.2600.5512wshbth.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.5512wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.5512WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.1.2600.5512xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.1.2600.5512
DreadWingKnight Posted July 12, 2009 Report Posted July 12, 2009 prio.dll Prio Process Control O&K Software 1.9.6.0This could be part of the problem.
JolietJake Posted July 12, 2009 Author Report Posted July 12, 2009 That's a Task Manager add-on, their website is here..http://www.prnwatch.com/prio.htmlI'll try removing it and see how it goes.Thanksedit---Nah, that's not worked. One by one they're all going the 'updating' route.=======================================It's done it again tonight. (13/07) One by one every torrent goes into 'updating' mode and never comes out of it. Closing and exiting µTorrent the program is frozen somehow in the task manager. I can't open another instance of µTorrent until I end the first one in task manager or Process Explorer.It's bizarre because one torrent was uploading while the others went into 'updating' mode from 'working' and ultimately it ends up with µTorrent not responding.I saved the Process Explorer logs from when it was working fine and from when I had exited the program but it was still in Process Explorer as still running. They both look the same to me though.Is there anything else I could do or that you could look at? Thanks.
Switeck Posted July 16, 2009 Report Posted July 16, 2009 Tried the slow speed/interrupted internet section of 1st link in my signature in detail?If so, post those results.
JolietJake Posted July 16, 2009 Author Report Posted July 16, 2009 Hi and thanks for the reply Switeck.I tried that this morning and now (6 hours later) just checking µTorrent about 3 quarters of the torrents have gone 'updating', most are still green but a few have gone red (which they all will do eventually).I'll take a look at what Process Explorer says and save the information and stick it in here in case it tells you anything.Process PID CPU CPU History Description Company Name Private Bytes Virtual SizeSystem Idle Process 0 97.69 0 K 0 K Interrupts n/a Hardware Interrupts 0 K 0 K DPCs n/a Deferred Procedure Calls 0 K 0 K System 4 0 K 2,584 K smss.exe 952 Windows NT Session Manager Microsoft Corporation 172 K 3,808 K csrss.exe 1056 Client Server Runtime Process Microsoft Corporation 1,688 K 25,772 K winlogon.exe 1084 Windows NT Logon Application Microsoft Corporation 6,216 K 54,216 K services.exe 1132 Services and Controller app Microsoft Corporation 4,216 K 27,988 K nvsvc32.exe 1304 NVIDIA Driver Helper Service, Version 186.18 NVIDIA Corporation 3,584 K 39,408 K svchost.exe 1348 Generic Host Process for Win32 Services Microsoft Corporation 3,476 K 62,168 K svchost.exe 1400 Generic Host Process for Win32 Services Microsoft Corporation 2,340 K 38,020 K cmdagent.exe 1524 COMODO Internet Security COMODO 48,824 K 121,264 K svchost.exe 1552 Generic Host Process for Win32 Services Microsoft Corporation 26,100 K 225,220 K svchost.exe 1744 Generic Host Process for Win32 Services Microsoft Corporation 2,544 K 36,312 K svchost.exe 1792 Generic Host Process for Win32 Services Microsoft Corporation 4,996 K 39,892 K spoolsv.exe 1876 Spooler SubSystem App Microsoft Corporation 3,724 K 45,868 K CTAudSvc.exe 1968 Creative Audio Service Creative Technology Ltd 1,332 K 28,932 K svchost.exe 1656 Generic Host Process for Win32 Services Microsoft Corporation 1,804 K 37,860 K svchost.exe 1732 Generic Host Process for Win32 Services Microsoft Corporation 2,616 K 32,176 K CDAC11BA.EXE 1776 C-Dilla RTS Service C-Dilla Ltd 844 K 18,520 K jqs.exe 244 Java Quick Starter Service Sun Microsystems, Inc. 2,588 K 37,628 K ccSvcHst.exe 284 Symantec Service Framework Symantec Corporation 28,280 K 231,484 K ccSvcHst.exe 3296 Symantec Service Framework Symantec Corporation 20,488 K 102,548 K oodag.exe 512 O&O Defrag Agent (Win32) O&O Software GmbH 4,480 K 42,740 K SbieSvc.exe 300 Sandboxie Service tzuk 2,264 K 17,256 K svchost.exe 984 0.77 Generic Host Process for Win32 Services Microsoft Corporation 3,080 K 37,644 K alg.exe 2944 Application Layer Gateway Service Microsoft Corporation 1,628 K 33,776 K svchost.exe 748 Generic Host Process for Win32 Services Microsoft Corporation 2,068 K 38,228 K lsass.exe 1144 LSA Shell (Export Version) Microsoft Corporation 4,376 K 43,376 Kexplorer.exe 440 Windows Explorer Microsoft Corporation 23,228 K 107,592 K LGDevAgt.exe 600 Logitech GamePanel Agent Logitech Inc. 2,508 K 37,236 K LGDCore.exe 608 Logitech G-series Profiler Logitech Inc. 9,024 K 57,564 K fts.exe 640 fts Friendly Technologies 1,384 K 30,104 K rundll32.exe 656 Run a DLL as an App Microsoft Corporation 2,684 K 35,020 K oodtray.exe 664 O&O Defrag TrayIcon (Win32) O&O Software GmbH 2,012 K 39,324 K cfp.exe 672 COMODO Internet Security COMODO 14,788 K 87,408 K rundll32.exe 752 Run a DLL as an App Microsoft Corporation 3,388 K 34,568 K ctfmon.exe 772 CTF Loader Microsoft Corporation 1,464 K 40,104 K SbieCtrl.exe 880 Sandboxie Control tzuk 2,164 K 44,528 K procexp.exe 3284 0.77 Sysinternals Process Explorer Sysinternals - www.sysinternals.com 15,252 K 72,680 K uTorrent.exe 3552 0.77 µTorrent BitTorrent, Inc. 19,088 K 102,836 K Rainlendar2.exe 3312 Rainlendar2 14,244 K 54,984 K thunderbird.exe 1256 Mozilla Thunderbird Mozilla Corporation 24,332 K 114,228 K firefox.exe 3404 Firefox Mozilla Corporation 63,588 K 181,380 KProcess: uTorrent.exe Pid: 3552Name Description Company Name VersionACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.1.2600.5512adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.1.2600.5512ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.5755ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.1Cabinet.dll Microsoft® Cabinet File API Microsoft Corporation 5.1.2600.5512CLBCATQ.DLL Microsoft Corporation 2001.12.4414.700COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.5512comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.5512COMRes.dll Microsoft Corporation 2001.12.4414.700credui.dll Credential Manager User Interface Microsoft Corporation 5.1.2600.5512CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5709cryptnet.dll Crypto Network Related API Microsoft Corporation 5.131.2600.5512ctype.nls DnsApi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.5625dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.1.2600.5512dot3dlg.dll 802.3 UI Helper Microsoft Corporation 5.1.2600.5512dssenh.dll Microsoft Enhanced DSS and Diffie-Hellman Cryptographic Provider Microsoft Corporation 5.1.2600.5507eappcfg.dll Eap Peer Config Microsoft Corporation 5.1.2600.5512eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.1.2600.5512fltlib.dll Filter Library Microsoft Corporation 5.1.2600.5512GDI32.dll GDI Client DLL Microsoft Corporation 5.1.2600.5698guard32.dll COMODO Internet Security COMODO 3.10.36817.531hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.1.2600.5512iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.0.6001.18777IMAGEHLP.dll Windows NT Image Helper Microsoft Corporation 5.1.2600.5512IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.1.2600.5512index.dat index.dat index.dat index.dat Iphlpapi.dll IP Helper API Microsoft Corporation 5.1.2600.5512kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.5781locale.nls MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.1.2600.5512MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.1.2600.5512MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.1.2600.5512msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.1.2600.5512msi.dll Windows Installer Microsoft Corporation 3.1.4001.5512msv1_0.dll Microsoft Authentication Package v1.0 Microsoft Corporation 5.1.2600.5512MSVCP60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.2.3104.0msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.5512mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.1.2600.5625msxml3.dll MSXML 3.0 SP10 Microsoft Corporation 8.100.1048.0msxml3r.dll XML Resources Microsoft Corporation 8.20.8730.1netapi32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.5694netshell.dll Network Connections Shell Microsoft Corporation 5.1.2600.5512Normaliz.dll Unicode Normalization DLL Microsoft Corporation 6.0.5441.0ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.5755ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.5512oleaut32.dll Microsoft Corporation 5.1.2600.5512OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 5.1.2600.5512PSAPI.DLL Process Status Helper Microsoft Corporation 5.1.2600.5512rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.1.2600.5512RASAPI32.dll Remote Access API Microsoft Corporation 5.1.2600.5512rasman.dll Remote Access Connection Manager Microsoft Corporation 5.1.2600.5512RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.5795rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.5507rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.5512SAMLIB.dll SAM Library DLL Microsoft Corporation 5.1.2600.5512schannel.dll TLS / SSL Security Provider Microsoft Corporation 5.1.2600.5721Secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.5753sensapi.dll SENS Connectivity API DLL Microsoft Corporation 5.1.2600.5512SETUPAPI.dll Windows Setup API Microsoft Corporation 5.1.2600.5512SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.5622shfolder.dll Shell Folder Service Microsoft Corporation 6.0.2900.5512SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.5512sortkey.nls sorttbls.nls SSDPAPI.dll SSDP Client API DLL Microsoft Corporation 5.1.2600.5512SXS.DLL Fusion 2.5 Microsoft Corporation 5.1.2600.5512TAPI32.dll Microsoft® Windows Telephony API Client DLL Microsoft Corporation 5.1.2600.5512unicode.nls upnp.dll Universal Plug and Play API Microsoft Corporation 5.1.2600.5512urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 8.0.6001.18777USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.5512USERENV.dll Userenv Microsoft Corporation 5.1.2600.5512uTorrent.exe µTorrent BitTorrent, Inc. 1.8.3.15772uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.5512VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.5512WINHTTP.dll Windows HTTP Services Microsoft Corporation 5.1.2600.5727wininet.dll Internet Extensions for Win32 Microsoft Corporation 8.0.6001.18783WINMM.dll MCI API DLL Microsoft Corporation 5.1.2600.5512winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.1.2600.5512WINSTA.dll Winstation Library Microsoft Corporation 5.1.2600.5512wintrust.dll Microsoft Trust Verification APIs Microsoft Corporation 5.131.2600.5709WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.5512WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.5512WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.1.2600.5512wshbth.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.5512wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.5512WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.1.2600.5512xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.1.2600.5512
Switeck Posted July 22, 2009 Report Posted July 22, 2009 JolietJake said: "I tried that this morning and now (6 hours later) just checking µTorrent about 3 quarters of the torrents have gone 'updating', most are still green but a few have gone red (which they all will do eventually)."What exactly did you try?
3r1c Posted July 23, 2009 Report Posted July 23, 2009 I know the problem and how to fix it but for some reason the admin doesn't want me to post it.Admin can you at least tell me if you are going to fix the bug or do you guys have a bug report system?
DreadWingKnight Posted July 23, 2009 Report Posted July 23, 2009 I don't want it posted because it is NOT a fix and does not even ATTEMPT to even identify the root cause of the problem.
vidarc Posted July 24, 2009 Report Posted July 24, 2009 I've been getting this problem for awhile as well now. Had it with both 1.8.2 and 1.8.3Using Windows 7 64bit.New torrents added once it starts all this won't start to download either obviously. Have to exit out and end the process in task manager as well.
DreadWingKnight Posted July 24, 2009 Report Posted July 24, 2009 vidarc: your post is glaringly missing a hijackthis log and process explorer dll list for the utorrent.exe process.
vidarc Posted July 24, 2009 Report Posted July 24, 2009 Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:23:38 PM, on 7/24/2009Platform: Unknown Windows (WinNT 6.01.3004)MSIE: Internet Explorer v8.00 (8.00.7100.0000)Boot mode: NormalRunning processes:C:\Program Files (x86)\Curse\CurseClient.exeC:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exeC:\Users\Matt Ailes\Wowhead_Client.exeC:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exeC:\Users\Matt Ailes\AppData\Local\Google\Update\1.2.183.7\GoogleCrashHandler.exeC:\Program Files (x86)\AVG\AVG8\avgtray.exeC:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exeC:\Program Files (x86)\Java\jre6\bin\jusched.exeC:\Program Files (x86)\Internet Explorer\IELowutil.exeC:\Program Files (x86)\Last.fm\LastFM.exeC:\Program Files (x86)\Steam\steam.exeC:\Program Files (x86)\Plazmic CDK 4.7\bin\dispatcher.exeC:\Program Files (x86)\Plazmic CDK 4.7\_jvm\bin\javaw.exeC:\Windows\SysWOW64\cmd.exeC:\Windows\SysWOW64\cmd.exeC:\Program Files (x86)\Plazmic CDK 4.7\_jvm\bin\java.exeC:\Program Files (x86)\uTorrent\uTorrent.exeC:\Program Files (x86)\foobar2000\foobar2000.exeC:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htmR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exeO1 - Hosts: ::1 localhostO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dllO2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dllO2 - BHO: Google Gears Helper - {E0FEFE40-FBF9-42AE-BA58-794CA7E3FB53} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.30.0\gears.dllO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exeO4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~2\AVG\AVG8\avgtray.exeO4 - HKLM\..\Run: [blackBerryAutoUpdate] C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /backgroundO4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRunO4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"O4 - HKCU\..\Run: [CurseClient] C:\Program Files (x86)\Curse\CurseClient.exe -silentO4 - HKCU\..\Run: [steam] "C:\Program Files (x86)\Steam\Steam.exe" -silentO4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"O4 - HKCU\..\Run: [iSUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -schedulerO4 - HKCU\..\Run: [Google Update] "C:\Users\Matt Ailes\AppData\Local\Google\Update\GoogleUpdate.exe" /cO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exeO4 - Global Startup: Wowhead Client.lnk = C:\Users\Matt Ailes\Wowhead_Client.exeO9 - Extra button: (no name) - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.30.0\gears.dllO9 - Extra 'Tools' menuitem: &Gears Settings - {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - C:\Program Files (x86)\Google\Google Gears\Internet Explorer\0.5.30.0\gears.dllO13 - Gopher Prefix: O16 - DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} (Battlefield Heroes Updater) - https://play.battlefield-heroes.com/static/updater/BFHUpdater_4.0.15.0.cabO18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG8\avgpp.dllO20 - AppInit_DLLs: avgrssta.dllO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~2\AVG\AVG8\avgemc.exeO23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~2\AVG\AVG8\avgwdsvc.exeO23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exeO23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: O&O Defrag - Unknown owner - C:\Windows\system32\oodag.exe (file missing)O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exeO23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9\RoxioUPnPRenderer9.exeO23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files (x86)\Roxio\Digital Home 9\RoxioUpnpService9.exeO23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exeO23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exeO23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exeO23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exeO23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exeO23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)O23 - Service: Zune Wireless Configuration Service (ZuneWlanCfgSvc) - Unknown owner - c:\Windows\system32\ZuneWlanCfgSvc.exe (file missing)--End of file - 10365 bytesProcess PID CPU Description Company NameSystem Idle Process 0 99.23 Interrupts n/a 0.19 Hardware Interrupts DPCs n/a Deferred Procedure Calls System 4 smss.exe 360 csrss.exe 444 csrss.exe 516 conhost.exe 1988 Console Window Host Microsoft Corporationwininit.exe 524 services.exe 620 svchost.exe 748 dllhost.exe 6140 COM Surrogate Microsoft Corporation svchost.exe 824 atiesrxx.exe 920 atieclxx.exe 1072 svchost.exe 956 audiodg.exe 2084 svchost.exe 992 dwm.exe 2364 Desktop Window Manager Microsoft Corporation svchost.exe 1020 svchost.exe 696 svchost.exe 1104 spoolsv.exe 1348 svchost.exe 1396 avgwdsvc.exe 1500 avgrsa.exe 1776 avgnsa.exe 4140 mDNSResponder.exe 1544 svchost.exe 1576 oodag.exe 1768 PnkBstrA.exe 1888 taskhost.exe 2196 Host Process for Windows Tasks Microsoft Corporation avgemc.exe 1508 avgcsrvx.exe 3128 SDWinSec.exe 3144 svchost.exe 4128 wmpnetwk.exe 4244 svchost.exe 4308 svchost.exe 3712 svchost.exe 4120 msfeedssync.exe 2404 Microsoft Feeds Synchronization Microsoft Corporation SteamService.exe 2332 lsass.exe 628 lsm.exe 640 winlogon.exe 560 GoogleCrashHandler.exe 1244 explorer.exe 2388 Windows Explorer Microsoft Corporation oodtray.exe 2628 O&O Defrag TrayIcon (x64) O&O Software GmbH ZuneLauncher.exe 2664 Zune Auto-Launcher Microsoft Corporation CurseClient.exe 2748 ISUSPM.exe 2840 Macrovision Software Manager Macrovision Corporation Wowhead_Client.exe 2924 uTorrent.exe 5456 µTorrent BitTorrent, Inc. foobar2000.exe 3576 foobar2000 Application firefox.exe 4668 Firefox Mozilla Corporation procexp.exe 2904 Sysinternals Process Explorer Sysinternals - www.sysinternals.com procexp64.exe 4808 0.58 Sysinternals Process Explorer Sysinternals - www.sysinternals.comhpwuSchd2.exe 3024 hpwuSchd Application Hewlett-PackardGoogleCrashHandler.exe 3052 Google Installer Google Inc.avgtray.exe 1440 AVG Tray Monitor AVG Technologies CZ, s.r.o.RIMAutoUpdate.exe 2504 RIM Auto Update Research In Motion Limitedjusched.exe 2144 Java Platform SE binary Sun Microsystems, Inc.MOM.exe 2140 Catalyst Control Center: Monitoring program Advanced Micro Devices Inc. CCC.exe 3856 Catalyst Control Centre: Host application ATI Technologies Inc.ielowutil.exe 4796 Internet Low-Mic Utility Tool Microsoft CorporationLastFM.exe 3788 Last.fm Last.fmSteam.exe 4980 Steam Valve Corporationdispatcher.exe 1736 LaunchAnywhere Macrovision javaw.exe 4876 Java Platform SE binary Sun Microsystems, Inc. cmd.exe 2724 Windows Command Processor Microsoft Corporation cmd.exe 2068 Windows Command Processor Microsoft Corporation java.exe 2988 Java Platform SE binary Sun Microsystems, Inc.Process: uTorrent.exe Pid: 5456Name Description Company Name VersionADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.1.7100.0ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.0AUTHZ.dll Authorization Framework Microsoft Corporation 6.1.7100.0bcrypt.dll Windows Cryptographic Primitives Library (Wow64) Microsoft Corporation 6.1.7100.0bcryptprimitives.dll Windows Cryptographic Primitives Library Microsoft Corporation 6.1.7100.0Cabinet.dll Microsoft® Cabinet File API Microsoft Corporation 6.1.7100.0CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.8030.0COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.7100.19comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.1.7100.0credssp.dll Credential Delegation Security Package Microsoft Corporation 6.1.7100.0CRYPT32.dll Crypto API32 Microsoft Corporation 6.1.7100.0crypt32.dll.mui Crypto API32 Microsoft Corporation 6.1.7100.0CRYPTBASE.dll Base cryptographic API DLL Microsoft Corporation 6.1.7100.0cryptnet.dll Crypto Network Related API Microsoft Corporation 6.1.7100.0CRYPTSP.dll Cryptographic Service Provider API Microsoft Corporation 6.1.7100.0DEVRTL.dll Device Management Run Time Library Microsoft Corporation 6.1.7100.0dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.1.7100.0dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.1.7100.0DnsApi.dll DNS Client API DLL Microsoft Corporation 6.1.7100.0dwmapi.dll Microsoft Desktop Window Manager API Microsoft Corporation 6.1.7100.0FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.1.7100.0fwpuclnt.dll FWP/IPsec User-Mode API Microsoft Corporation 6.1.7100.0GDI32.dll GDI Client DLL Microsoft Corporation 6.1.7100.19GPAPI.dll Group Policy Client API Microsoft Corporation 6.1.7100.0hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 6.1.7100.0hnetcfg.dll.mui Home Networking Configuration Manager Microsoft Corporation 6.1.7100.0iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.0.7100.13IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.1.7100.0index.dat index.dat index.dat index.dat Iphlpapi.dll IP Helper API Microsoft Corporation 6.1.7100.0kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.1.7100.0KERNELBASE.dll Windows NT BASE API Client DLL Microsoft Corporation 6.1.7100.0KernelBase.dll.mui Windows NT BASE API Client DLL Microsoft Corporation 6.1.7100.0locale.nls LPK.dll Language Pack Microsoft Corporation 6.1.7100.0mdnsNSP.dll Bonjour Namespace Provider Apple Computer, Inc. 1.0.3.1MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 6.1.7100.0MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.1.7100.0msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.7100.0mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.1.7100.0msxml3.dll MSXML 3.0 SP11 Microsoft Corporation 8.110.7100.0msxml3r.dll XML Resources Microsoft Corporation 8.110.7100.0ncrypt.dll Windows cryptographic library Microsoft Corporation 6.1.7100.0netshell.dll Network Connections Shell Microsoft Corporation 6.1.7100.0netutils.dll Net Win32 API Helpers DLL Microsoft Corporation 6.1.7100.0nlaapi.dll Network Location Awareness 2 Microsoft Corporation 6.1.7100.0Normaliz.dll Unicode Normalization DLL Microsoft Corporation 6.1.7100.0normnfd.nls npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.1.7100.0NSI.dll NSI User-mode interface DLL Microsoft 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mjr Posted July 27, 2009 Report Posted July 27, 2009 I and an associated have both experienced this on Vista 64. Hard killing uTorrent and restarting it makes it go away temporarily. This problem is not present in Azureus, ABC, or BitTornado, so it's not a matter of bandwidth or OS limitations.
JolietJake Posted July 27, 2009 Author Report Posted July 27, 2009 What mjr said. I'm temporarily using another client and I haven't seen this issue of being stuck on updating since I started using it about a week ago.I'd much prefer to use µTorrent though so hopefully the cause can be found.
DreadWingKnight Posted July 27, 2009 Report Posted July 27, 2009 Just a shot in the dark, but have you tried resetting your settings to defaults and rebuilding them manually yet?
mjr Posted July 27, 2009 Report Posted July 27, 2009 Except for 5 or so labels, my settings are the post-install defaults. Labels should have no bearing on tracker connections.
mjr Posted July 28, 2009 Report Posted July 28, 2009 There is no reset to default. You have to completely obliterate your entire uTorrent data files (settings.dat/old). I've done this, without success. I've tested on older versions of uTorrent (1.6/1.7 worked fine). I've tested other clients (worked fine). I've tested an older version of the official bittorrent client (works fine, can't be assed to install the latest version).As long as the OS is some version of Vista 64 and the uTorrent is version 1.8.2 or 1.8.3, the problem occurs. The state/age of the OS or uTorrent install/configuration has no effect on the problem. It shows up eventually. The frequency of the problem increases with the number of torrents which are not in a paused/stopped state.
wdnhd Posted July 28, 2009 Report Posted July 28, 2009 I'm in the same boat here. Vista 64 bit (Ultimate) and µTorrent v. 1.8.3 (Build 15772). It'll run fine for maybe a day, then everything will get stuck on "Updating...". If I close the client, it looks like it shuts down fine. But if I try to restart it says there's another instance running. Sure enough, there it is in Process Explorer. I have to kill it there & *then* I can restart, at which point everything updates fine & runs like normal until the next "freeze" occurs...I can post hijackthis & procex logs if you want. There's already a few here, so I left them out for now.
Behemoth Posted July 28, 2009 Report Posted July 28, 2009 Also suffering from this. Running Win7 (32 Bit), build 7100. Also experienced the problem under Vista SP2 32bit.Process Explorer: http://pastie.org/private/bgrptgykyopwmcnsh3nyaHijackthis: http://pastie.org/private/gmhghydykrsurirsksurlg
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