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1.8.3 self uninstalling..

lvicious22

By lvicious22
in Troubleshooting

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lvicious22 Newbie

lvicious22

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Posted

I mentioned this to Swi on Irc other night but still having same issues. I'm assuming this is a pc issue and not software but just to be sure and if anyone has any ideas.. would be greatly appreciated.

I've had previous versions of uTorrent installed and never any problems. I upgraded to 1.8.3 and since then after I turn off my pc and back on only the .exe is available. Everything else is gone. After doing this process 3 times.. I was just going to try to install a previous version that worked but I don't like having to do that.

I want 1.8.3 to work. No other software that I have installed before and after has had this issue. I run XP Pro ver.2002 with serv. pack 3. windows firewall is turned off. yes I do run Norton Int. Security.. i know >.>. I just do not understand why uTorrent is being singled out and how the heck it's uninstalling itself?? wth?. Had no other pc issues that I can recall.

But before I try an older version I would like to make this one work please. I also uninstalled everything and tried clean install and still nada.

oh and I tried the Irc channel 3 times over so many days and when I logged into the uTorrent rm. was empty so I finally came here.

also.. tried installing to different folders and nothing. So this happened when upgrading and clean install as well.

Thank you,

Vicious

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lvicious22 Newbie

lvicious22

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Well here are the 2 long lists. I saw in the other thread ya'll asked people to post them and I am not able to see what could be the problem if anything.

Process Explorer:

Process PID CPU Description Company Name

System Idle Process 0 92.00

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 880 Windows NT Session Manager Microsoft Corporation

csrss.exe 928 Client Server Runtime Process Microsoft Corporation

winlogon.exe 952 Windows NT Logon Application Microsoft Corporation

services.exe 996 2.67 Services and Controller app Microsoft Corporation

svchost.exe 1184 Generic Host Process for Win32 Services Microsoft Corporation

rapimgr.exe 3436 ActiveSync RAPI Manager Microsoft Corporation

svchost.exe 1260 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1388 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1576 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1716 Generic Host Process for Win32 Services Microsoft Corporation

alg.exe 1836 Application Layer Gateway Service Microsoft Corporation

AOLacsd.exe 1856 AOL Connectivity Service AOL LLC

svchost.exe 1912 Generic Host Process for Win32 Services Microsoft Corporation

ccSvcHst.exe 1988 Symantec Service Framework Symantec Corporation

ccSvcHst.exe 228 Symantec Service Framework Symantec Corporation

svchost.exe 116 Generic Host Process for Win32 Services Microsoft Corporation

nmsrvc.exe 812 Pure Networks Platform Service Cisco Systems, Inc.

lsass.exe 1008 LSA Shell (Export Version) Microsoft Corporation

explorer.exe 548 Windows Explorer Microsoft Corporation

hkcmd.exe 448 hkcmd Module Intel Corporation

aolsoftware.exe 2076 2.67 AOL America Online, Inc.

aolsoftware.exe 1984 AOL America Online, Inc.

anotify.exe 2356 AOL AOL, LLC

nmctxth.exe 2256 Pure Networks Platform Assistant Cisco Systems, Inc.

nmapp.exe 2472 Network Magic Application Cisco Systems, Inc.

ctfmon.exe 2536 CTF Loader Microsoft Corporation

wcescomm.exe 3012 ActiveSync Connection Manager Microsoft Corporation

firefox.exe 3976 Firefox Mozilla Corporation

utorrent.exe 2300 µTorrent BitTorrent, Inc.

notepad.exe 3868 Notepad Microsoft Corporation

procexp.exe 268 2.67 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

Process: utorrent.exe Pid: 2300

Name Description Company Name Version

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.1.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.1.2600.5512

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.5755

ASOEHOOK.DLL AntiSpam OE Hook Symantec Corporation 4.5.0.44

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.1

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.700

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.5512

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.5512

COMRes.dll Microsoft Corporation 2001.12.4414.700

credui.dll Credential Manager User Interface Microsoft Corporation 5.1.2600.5512

CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

CTYPE.NLS

DnsApi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.5625

dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.1.2600.5512

dot3dlg.dll 802.3 UI Helper Microsoft Corporation 5.1.2600.5512

eappcfg.dll Eap Peer Config Microsoft Corporation 5.1.2600.5512

eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.1.2600.5512

GDI32.dll GDI Client DLL Microsoft Corporation 5.1.2600.5698

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.1.2600.5512

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.1.2600.5512

Iphlpapi.dll IP Helper API Microsoft Corporation 5.1.2600.5512

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.5781

locale.nls

LPK.DLL Language Pack Microsoft Corporation 5.1.2600.5512

mdnsNSP.dll Bonjour Namespace Provider Apple Inc. 1.0.4.12

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.1.2600.5512

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.1.2600.5512

MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.1.2600.5512

msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.1.2600.5512

MSVCP60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.2.3104.0

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.5512

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.1.2600.5625

netapi32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.5694

netshell.dll Network Connections Shell Microsoft Corporation 5.1.2600.5512

ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.5755

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.5512

oleaut32.dll Microsoft Corporation 5.1.2600.5512

OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 5.1.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.1.2600.5512

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.5795

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.5507

rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.5512

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.1.2600.5512

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.5753

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.1.2600.5512

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.5622

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.2900.5512

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.5512

SORTKEY.NLS

sorttbls.nls

UNICODE.NLS

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.5512

USERENV.dll Userenv Microsoft Corporation 5.1.2600.5512

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.420.2600.5512

utorrent.exe µTorrent BitTorrent, Inc. 1.8.3.15772

UxTheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.5512

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.5512

WINSTA.dll Winstation Library Microsoft Corporation 5.1.2600.5512

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.5512

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.5512

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.1.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.5512

WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.1.2600.5512

xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.1.2600.5512

Hijack This:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:04:04 AM, on 7/15/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\Common Files\AOL\1100813119\ee\AOLSoftware.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe

C:\Program Files\Pure Networks\Network Magic\nmapp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Microsoft ActiveSync\wcescomm.exe

C:\PROGRA~1\MICROS~3\rapimgr.exe

c:\program files\common files\aol\1100813119\ee\aolsoftware.exe

c:\program files\common files\aol\1100813119\ee\anotify.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (file missing)

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\IPSBHO.DLL

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll

O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (file missing)

O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1100813119\ee\AOLSoftware.exe

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1

O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll

O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll

O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll

O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll

O9 - Extra button: (no name) - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - (no file)

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

O17 - HKLM\System\CCS\Services\Tcpip\..\{897C6D38-C9A5-4660-98C0-630E9D1BD6FA}: NameServer = 208.180.83.133,208.180.42.68

O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe (file missing)

O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe

O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

--

and thank you again. If there is not anything evident that is causing any issues with uTorrent then I appreciate it anyway and I'll figure it out. I know ya'll aren't here to fix my pc issues. Building new box soon anyway. This one was passed down to me and no telling what's been installed on here in the past.

update: man wth is goin on. I was in middle of dl'ing something then the tray icon was gone and when I clicked on the desktop shortcut it started the .exe.. >.> It just vanished and I didn't even start any new programs. I closed firefox. that was it but I dont know when utorrent actually closed. I just know 5mins earlier it was downloading and now it wants me to install it again.. seriously getting old.

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Switeck Advanced Member

Switeck

Posted
Posted

ASK.com Toolbar has left behind some junk that needs to be uninstalled:

O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (file missing)

O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll (file missing)

O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe (file missing)

If that solves your problem, I'm sure others would love to hear it.

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

Summary : Yahoo! Companion for Internet Explorer

Description : Yahoo! Companion for Internet Explorer Browser Extension (BHO). Part of the Yahoo! Companion Software application.

This seems to be: O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll

So this is a leftover entry from Yahoo. Have HijackThis remove it. :)

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)

...Seems to be AVG 8's BHO, LinkScanner. Once again a leftover entry for a now-missing file that probably should be removed using HijackThis.

O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1

http://www.pchell.com/support/weatherbug.shtml

Weatherbug is installed as a secondary application with many popular pieces of software including AOL Instant Messenger.

According to their website, Weatherbug is not spyware, however it is adware. It does not monitor, collect data or 'spy' on its user base, however the program is considered adware since the free version is ad-supported.

http://ww3.weatherbug.com/aws/default.asp?cid=306

I think the risk of using weatherbug is not nearly as high as claimed here:

http://www.emsisoft.com/en/malware/?Adware.Win32.WeatherBug

O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1100813119\ee\AOLSoftware.exe

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll

O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

AOL stuff. Almost certainly this is here intentionally, but may be causing part of your problems.

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

Probable leftovers from this:

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

Real Media software was probably installed at one point and wasn't fully removed. Once again a leftover entry for a now-missing file that probably should be removed using HijackThis.

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

I found multiple google results with this listed:

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://thomsonelite.webex.com/clien...ex/ieatgpc.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://informatica.webex.com/client/latest/webex/ieatgpc.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C}(GpcContainer Class) -https://pc.mywebexpc.com/client/v_mywebex-aa/ra/ieatgpc.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C}-https://inges.webex.com/client/v_mywebex/webex/ieatgpc.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://trendmicro.webex.com/client/v_mywebex/webex/ieatgpc.cab

...This is associated with WebEx, which you need to Google to determine what might have installed it and whether you want to keep it. It sounds like adware/spyware to me. (Note this isn't the same thing as a virus/trojan.)

O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/share … insctl.cab

O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/share … cgdmgr.cab

You have McAfee AV/security product/s installed? If not, remove these using HijackThis.

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\IPSBHO.DLL

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll

O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\coIEPlg.dll

O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe

O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe

Norton/Symantec stuff. Unfortunately, some of their products have proved over-aggressive...so check their configurations carefully. You can try completely uninstalling it to see if it clears up your problems. (Best to remove the stuff I suggested first though.) If not, re-add it if you want.

O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll

Seems to be this:

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll

A Microsoft product, ActiveSync. I'm totally unfamiliar with it, though generally Microsoft products doesn't interfere with uTorrent. (Besides windows firewall and file indexers!)

O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash

O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

Is this a network configuration/tweaker program by Cisco Systems, or a proxy/VPN service app?

Although exceedingly unlikely...if nothing else is to blame, this might be:

mdnsNSP.dll Bonjour Namespace Provider Apple Inc. 1.0.4.12

O9 - Extra button: (no name) - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - (no file)

That is...

O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll

Apple's Bonjour service...part of iTunes. If you've quit using iTunes, uninstall this. It should be in Add/Remove programs list -- try that first before trying to remove it using HijackThis.

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lvicious22 Newbie

lvicious22

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Swi. Thank you very much sir your time in reviewing and providing suggestions on the above. Really appreciate it. I'll edit this reply once I do most of what you mentioned. Some things like:

Weatherbug. I use it and like it and run the free ver. w/o ads..hehe. It has never been a problem in any way.

Norton.. was installed and paid for on this box by my brother before I obtained it. Once current subscrip. ends I will use something else. It is a blackhole for my pc however.. It was running on here with old utorrent versions.

Basically everything outlined above with the exception of the askbar >.> was installed with older uT. versions. It's a mystery.. somewhere along the line something on my pc or registry said f u.

thank you again and ty for the link GTHK. will edit this once done and let u know if I had any positive results.

by the way.. I noticed someone posted a similar question regarding this problem on this forum but after one reply the thread died out. Haven't been able to google this issue with positive results. Isolated incident with self inflicted variables I presume lol.

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lvicious22 Newbie

lvicious22

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Just an update. I removed the askbar items listed above using hijack and so far since yesterday afternoon logging off, shutting down pc several times and dl'ing 4 torrents.. I have not had any issues thus far.

So I've basically done what I previously did when the issues arose and nada.

Figure I'll give it through Sunday after I dl a few more torrents and give the pc a run through just to be sure but so far it seems it was the askbar stuff..

Which gotta be honest... if it was then that is pretty irritating guys. I unchecked 100% positive.. unchecked the askbar option the one time it showed me that option as I installed or upgraded.. can't even remember now been so many times.>.>

I thought I removed all that stuff from the registry, off firefox, out of my c: drive, etc. Apparently not. After an exhaustive search nothing came up until Hijack this found the 3 items Swi also mentioned above.

Coincidence? I'll leave that up to you guys. Perhaps those items could not in any way cause my issues of utorrent being uninstalled out of the blue.

However, so far nothing has been changed on my pc except uninstalling those Ask items and it's working like a charm. Invasive and detrimental are the 2 words that come to mind about Askbar and unappreciated even though I understand the concept behind the madness.

uTorrent is great though and it won't deter me from thanking you guys and still using it.

ty Swi for all your help and GTHK.

"The business of philosophy Kent thought was not to give rules, but to analyze the private judgements of good common sense" thoughts on Immanuel Kent

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