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red " X " error "access denied"


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i unchecked indexing in propaties of download folder put antivirus on sleep mode and still no help these red arrow errors and red X's "aaccess denied" plus now every time i touch the up and down bottun it freezes "not responding" right after i restart it it goes back to green for about one minute then goes right back to red X error could someone please help with some advice?

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