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Windows 7 (x64, 7600) freezing

angelica

By angelica
in Troubleshooting

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angelica Newbie

angelica

Posted
Posted

I've Googled around and found a few people mentioning this: a few minutes after loading uTorrent, Windows 7 freezes completely and will only respond to a hard reset. One person I saw found a response, but it was due to an NVidia firewall, which I don't have. It's a pretty much new copy of Windows (well, obviously, I guess), and I was using the latest released version and now the latest beta and it crashes on both.

So, have I missed any solutions to this, or does anyone have any ideas?

Hijackiness, for those who like such things:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:10:24, on 27/09/2009

Platform: Unknown Windows (WinNT 6.01.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:

C:\Windows\SysWOW64\rundll32.exe

C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\AVG\AVG8\avgtray.exe

C:\Program Files (x86)\Java\jre6\bin\jusched.exe

C:\Program Files (x86)\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe

C:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

C:\Users\Angelica\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\uTorrent\uTorrent.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG8\avgssie.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office12\GR469A~1.DLL

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~2\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Corel Photo Downloader] "C:\Program Files (x86)\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe" -startup

O4 - HKLM\..\Run: [Corel File Shell Monitor] C:\Program Files (x86)\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe

O4 - HKCU\..\Run: [Google Update] "C:\Users\Angelica\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Global Startup: Gmail Notifier.lnk = C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~1\Office12\GRA32A~1.DLL

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG8\avgpp.dll

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~2\AVG\AVG8\avgemc.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~2\AVG\AVG8\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 9170 bytes

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Leissi Newbie

Leissi

Posted
Posted

awesome, so I'm NOT the only one who's having this problem and it's not about my hardware starting to break \o/

Indeed, sometimes µtorrent works just fine, then other times I get a hard crash that needs a hard reset. I'm on a legit copy windows 7 Professional x64 if that's of any help.

I'll provide other information by request.

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angelica Newbie

angelica

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  • Author
Posted

I think somewhere else mentioned it crashing when torrents >2GB are involved. That seems to be the case here, too; if I stop (pause isn't sufficient) the 12GB torrent I have - the rest all being between 10 and 120MB - it doesn't seem to crash.

But not being able to download anything large is, y'know, a bit rubbish.

I'm fairly sure that anywhere I've seen it mentioned has also been on the 64-bit version of Windows 7. Is anyone able to download large torrents on a 64-bit version without it crashing?

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angelica Newbie

angelica

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  • Author
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Okay, changed, thank'ee - may need a bit of time to find out if it's crashing/find out if it's still crashing if I swap it round...

Edit: Oops, I wrote a post last nite saying that it had worked for a bit longer than normal but I was going to bed, but didn't realise that it failed to post because of the double-post rule. But no, it wasn't still working when I got up this morning, so back to square one...

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djpro Newbie

djpro

Posted
Posted

Hi,

I had the same problem, and spent the whole day yesterday to solve it!

First of all, the problem started after I installed Windows 7 64-bit, and decided to update all drivers by windows update. Windows also updated my Belkin Wireles Desktop G Card (Ralink chipset) with newer drivers (2.1.0.0, year 2007), afterward the problem started, the same problems as already stated in previous posts. After I uninstalled this version of drivers, and installed the old ones (2.0.3.0, 11.12.2006.), that I was using on XP and Vista, problem disappeard! No more freezing of windows while one of the torrent clients is running, and no more errors in Event Viewer, from Service Control Manager with Event ID 7000 (The DNINDIS4 NDIS Protocol Driver service failed to start due to the following error: The system cannot find the file specified.)

Hope that I will help to many people with same problem!

;)

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djpro Newbie

djpro

Posted
Posted

But Angelica, the cause of problem is probably the same, the only difference is that I am using wireless network/card, and this driver was freezing the Win7, and as you said, you are using wired card/network over LAN cable, so you should find and install the older driver for it.

The only problem for you could be, which one of older drivers will work...

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