After some time of work uTorrent stops downloading (windows 7)

[headache_tomsk]

Envorement:

Windows 7 (6.1.7600)

uTorrent 1.8.4 (16688)

NOD32 2.70.39, IMON disabled at all.

Windows firewall disabled.

Behavior:

When i add any torrent(from different trackers) uTorrent can not find seeders(but 'see' peers) and does not start downloading at all. But after uTorrent restart, it immediatly found seeders and start downloading. This torrents downloaded fine, but all new torrents needed to restart uTorrent.

Uploading works fine.

Attempts:

Disable NOD32 - does not help

Using different version of uTorrent - does not help

Check how uTorrent works on the same PC, but in different OS(WinXP) - works fine

Screenshots:

1. uTorrent already launched, add first torrent:

downloading does not starting...

2. Restart uTorrent

3. First torrent right away start downloading

4. Add second torrent, and it does not:

[tatham]

I'm having exactly this same problem on Windows build 6.1.7600 and uTorrent 1.8.4 (166888).

[GTHK]

Instead of disabling NOD32, remove all the uT related rules and make brand new ones, as well as follow these: https://forum.utorrent.com/viewtopic.php?id=34527 http://forum.utorrent.com/viewtopic.php?id=15992

[tatham]

@GTHK - I'm not running NOD32.

[GTHK]

Well then I guess your problem is not the same as headache_tomsk, IS IT.

[tatham]

@GTHK Please let me rephrase my statement.

I am experiencing the exact behaviour that the OP describes.

[headache_tomsk]

Instead of disabling NOD32, remove all the uT related rules and make brand new ones, as well as follow these: https://forum.utorrent.com/viewtopic.php?id=34527 http://forum.utorrent.com/viewtopic.php?id=15992

Ok, i tried all advises from mentioned above post, but the problem still exist.

And behavior the same, all torrents added after uTorrent launcheded does not start downloading.

[GTHK]

What's the status of the added torrents and their trackers? http://forum.utorrent.com/viewtopic.php?pid=258238#p258238

[headache_tomsk]

What's the status of the added torrents and their trackers? http://forum.utorrent.com/viewtopic.php … 38#p258238

Done:

1.

EVERYTHING you've tried so far, including ANYTHING listed above (please be as explicit and specific as you can). Tell us what your changed settings are.

Because i have not complaint about downloading speed, were tried:

1. Disable antivirus

2. Disable firewall

3. Drop configuration (settings.dat, settings.dat.old)

4. Rollback to old uTorrent version

5. All types of restarts(OS, router, uTorrent)

2.

The state/value of all of the options you were recommended to change up above.

After configuration drop default settings

3.

Color of the network status light in µTorrent's status bar (at the bottom of the µTorrent main window)

Yelow, but other PC in my home with the same status downloads fine(through wifi or ethernet connection, WinXP)

4.

What the port checker from the Speed Guide writes

'An error has occurred!

Port 10000 does not appear to be open.'

But as i wrote above, it does not prevent downloading on other PC

5.

What the Speed Guide shows your settings to be (press Ctrl+G in µTorrent)

6.

What you have net.max_halfopen set to (Preferences > Advanced in µTorrent), and if you ever modified TCPIP.sys, what you patched the limit to

value= 8

7.

Operating system installed (Windows XP, 2000, ME, 98, 95, NT? Something else?)

Windows 7

8.

Security software installed (firewall, antivirus, antispyware, antiadware)

NOD32 2.70.39, IMON disabled

9.

Exact router model(s), and exact modem model

Orient WR514R

10.

ISP (Internet Service Provider) being used

How it could help ? cn.ru

[GTHK]

With the exception of Windows Firewall, disabling firewall and AV software doesn't remove its hooks, so be sure to drop all rules for uT and create brand new ones, or uninstall it to be sure (temporarily is ok).

Old versions are unsupported.

Point 2 appears to be false as per point 5. Yellow is indeterminate, it's not bad or good. Do you run multiple uT's at the same time? Your line can choke from that. Do you have 100Mbit/s UPLOAD? That choice is based on upload speed, not download.

For point 8, as mentioned above disabling tends to be a lie with third party av/firewall software because pieces still remain. ISP question is for checking: http://azureuswiki.com/index.php/Bad_ISPs

And tracker status remains unmentioned.

[Hypell]

Windows 7 Version 6.1.7100

Same Problem. Can't get ANYTHING to download.

Regardless of what HDD i choose to download too.

I am connectable

I have a 100/100 Mbit/s connection

No tracker errors or any other errors for that matter.

Tried reinstalling µTorrent

No firewalls installed

Tried cleansing all the settings

Still can't download. ARHG

[headache_tomsk]

And tracker status remains unmentioned.

See the screenshot:

Point 2 appears to be false as per point 5.

You catch me , but after i drop old config files and make all satting by default, it does not help me.

Do you run multiple uT's at the same time? Your line can choke from that.

On the same PC ? No

I am launching uT on several PCs in my home net, but many years it works perfectly.

Do you have 100Mbit/s UPLOAD? That choice is based on upload speed, not download.

No, 6 Mbit/s, setting correct speed does not help

[SINZAR]

I'm having a similar issue with Windows 7 and utorrent 1.8.4

Newly added torrents don't download and one tracker gives me an error of not being connectible even though their site says I am, utorrent says I am, and I know I am. The only way to get it to download is to restart the PC, which obviously I'm not going to do every time I add a torrent!

Tried running utorrent under xp/vista compatibility modes, no difference.

Tried running as administrator, no difference.

Windows Firewall disabled, no difference.

No AV installed, so that's not an issue.

Uninstalled/Reinstall does not help.

I use Rogers, so it's not my ISP being blacklisted or anything else of that sort.

I can seed fine on the trackers I use regularily (except the one that says I'm not connectible).

headache_tomsk has been jumping through hoops and not getting much in the way of any real support. Right now there's only a couple of us having the issue. Just wait until the retail version is released and the general public gets their hands on it and starts having problems...

[Switeck]

headache_tomsk, your screenshot of trackers shows that the trackers report no seeds or peers for that torrent. If seeds and peers don't exist, you can't download the torrent.

The trackers may not be really tracking that torrent, thus reporting 0 seeds/peers.

If you don't have 100 megabit/sec upload speed, using settings suited for it means you're far outside of acceptable parameters and EVERY result is suspect because of it.

Using more appropriate speed settings is just the start of the troubleshooting process...not the instant solution to everything.

SINZAR, I know nothing about your settings or little about how far into the troubleshooting steps you've gotten.

[tata668]

I have the same problem, but on Windows XP.

The current version I use (1.8.4) and the previous one (don't remember the exact version) have this problem.

Torrents stop to work after some hours/days. If I close the window, the utorrent process continues to run. I have to stop the process using the task manager. Then I restart uTorrent and the torrents work again.

[headache_tomsk]

headache_tomsk, your screenshot of trackers shows that the trackers report no seeds or peers for that torrent. If seeds and peers don't exist, you can't download the torrent.

Suggestion is wrong, because:

1) On tracker web page i see that there are a lot of seeders

2) If I restart uTorrent, seeders appears imedeatly(30-60 in one time)

3) If i start downloading the same torrent on other PC in my home, it downloading properly.

So i think, you wrong.

If you don't have 100 megabit/sec upload speed, using settings suited for it means you're far outside of acceptable parameters and EVERY result is suspect because of it.

Using more appropriate speed settings is just the start of the troubleshooting process...not the instant solution to everything.

As i mentioned above, i have no troubles with speed. And i tried to set correct, does not help....

[Switeck]

"So i think, you wrong."

Perhaps, probably even...

Restarting uTorrent suggests a failure of your firewall software -- it doesn't let uTorrent have full access much of the time.

Have you tried stopping and restarting the torrents?

Have you checked DEBUG column in top uTorrent window (torrrents window) and Logger window/tab at bottom to see if half open connections are ever made for those failed torrents?

You are still NOT using the correct settings values. If you have 6 megabit/sec upload, you shouldn't be using the 10 megabit/sec upload settings. Use the 5 megabit/sec settings from my speed guide instead. I am assuming you have a very low-end fiber line or high-end cable line.

[SINZAR]

Why are you so hung up on the settings? Is that the limit of training given when it comes to troubleshooting utorrent? So what if he's using the 10mbit settings and he only has 6mbit.

After troubleshooting my own issue I'm convinced it's a windows 7/utorrent issue because it works fine in an xp virtual machine. So I know for a fact it's not my settings or anything on my end. Even if it was settings, it wouldn't explain why the torrents don't start unless he restarts utorrent (or in my case, the whole pc).

Somebody on the dev team needs to take a deeper look. Like I said before, windows 7 release date is right around the corner and there's going to be a lot more people on here looking for help. Telling them to check their settings isn't going to do anything but irritate people.

[DreadWingKnight]

Why are you so hung up on the settings?

Because of:

1> The number of people following the completely retarded setup guides on youtube.

2> The number of people who think the speed guide is asking for their download speed when it SPECIFICALLY says upload speed.

3> The number of people who make tweaks not knowing what they're doing.

4> The number of people who change advanced settings thinking they know better but they really don't.

[Switeck]

"So what if he's using the 10mbit settings and he only has 6mbit."

When you task uTorrent to do the impossible, it AUTOMATICALLY fails...and that failure can compound into other problems:

1.overloaded and crashed router

2.overloaded and crashed modem

3.overloaded and crashed NIC

4.overloaded and crashed Windows

We simply cannot troubleshoot when settings are being used that WILL CAUSE problems.

When the max upload speed limit is set too high your NIC, router, and modem buffers fill up with packets waiting to be sent. Eventually the full buffers start auto-dropping RANDOM packets with all sorts of unpredictable effects or a buffer overrun (or low ram event) occurs which can potentially crash whatever device it occurs on.

Even if there's no visible problems on your end, the peers you're uploading to are faced with slow and unpredictable results from your BitTorrent client...possibly leading to them disconnecting from you with an error or reduced performance as their estimates do not match reality for how long a download will take, whether it should upload back to you (tit-for-tat), and whether it should gang up multiple sources to finish pieces of a torrent. Finishing 4 MB pieces becomes a SEVERE problem when peers/seeds are only uploading to you erratically at <1 KB/sec each.

There has been reports of download stalling which have been traced back to crazy settings combinations, (see YouTube uTorrent speedup videos for examples) which makes me think even "ordinary" bad settings (such as selecting the wrong speed for your line) may trigger such results under some other unknown conditions.

[Undesirable]

Same problem here; I can seed properly, but normally the downloads just stop even though I'm connected to plenty of seeds. If I want to download the whole of a torrent, I have to keep stopping and starting it.

[Switeck]

Undesirable, same troubleshooting steps -- 1st and 2nd links in my signature.

Does your ISP throttle/disrupt BitTorrent traffic?

[headache_tomsk]

Same problem here; I can seed properly, but normally the downloads just stop even though I'm connected to plenty of seeds. If I want to download the whole of a torrent, I have to keep stopping and starting it.

Confirm behavior.

I found that if i stop seeding my torrents, downloading works properly.

[DreadWingKnight]

1875 connections requested by your torrents when you have 800 set globally and you're wondering why you have problems?

I'm sorry, but follow the connection setup guide.

[Undesirable]

I didn't change any settings from version to version of uTorrent and the same settings worked perfectly for me in Vista. I've tried setting a low number of max connections (40-60) and it didn't help. Torrents simply start and stop. My ISP is Virgin Media Broadband in the UK, which to my knowledge do not throttle torrent traffic, especially not down to 0. Bitcomet works much better for me than uTorrent now (which isn't difficult at the moment) so I'm temporarily using that and waiting to see if future versions of uTorrent work properly for me again.