utorrent slows and affects unrelated programs

[phylloquinone]

down/uploading is fine.

but like in other posts ive read, utorrent causes my computer to slow, including audio/video lag and hanging.

also even after i close utorrent i still experience the audio and video lag. for example i will play a song in itunes, but once i open my browser the audio crackles and hangs a little.

here is my info, i'd appreciate any help in pinpointing the problem.

Process PID CPU Description Company Name

System Idle Process 0 96.59

Interrupts n/a Hardware Interrupts

DPCs n/a 0.76 Deferred Procedure Calls

System 4

smss.exe 424 Windows Session Manager Microsoft Corporation

csrss.exe 492 Client Server Runtime Process Microsoft Corporation

wininit.exe 548 Windows Start-Up Application Microsoft Corporation

services.exe 604 Services and Controller app Microsoft Corporation

svchost.exe 776 Host Process for Windows Services Microsoft Corporation

dllhost.exe 4004 COM Surrogate Microsoft Corporation

svchost.exe 840 Host Process for Windows Services Microsoft Corporation

atiesrxx.exe 876 AMD External Events Service Module AMD

atieclxx.exe 1268 AMD External Events Client Module AMD

svchost.exe 956 Host Process for Windows Services Microsoft Corporation

audiodg.exe 308 Windows Audio Device Graph Isolation Microsoft Corporation

svchost.exe 984 Host Process for Windows Services Microsoft Corporation

dwm.exe 1540 0.38 Desktop Window Manager Microsoft Corporation

svchost.exe 996 Host Process for Windows Services Microsoft Corporation

taskeng.exe 1716 Task Scheduler Engine Microsoft Corporation

aaCenter.exe 1816

taskeng.exe 1868 Task Scheduler Engine Microsoft Corporation

CTAudSvc.exe 440 Creative Audio Service Creative Technology Ltd

svchost.exe 432 Host Process for Windows Services Microsoft Corporation

SLsvc.exe 460 Microsoft Software Licensing Service Microsoft Corporation

svchost.exe 416 Host Process for Windows Services Microsoft Corporation

svchost.exe 1048 Host Process for Windows Services Microsoft Corporation

vsmon.exe 1132 TrueVector Service Check Point Software Technologies LTD

svchost.exe 1692 Host Process for Windows Services Microsoft Corporation

mDNSResponder.exe 2020 Bonjour Service Apple Inc.

svchost.exe 1936 Host Process for Windows Services Microsoft Corporation

svchost.exe 1476 Host Process for Windows Services Microsoft Corporation

AppleMobileDeviceService.exe 1536 Apple Mobile Device Service Apple Inc.

iPodService.exe 4036 iPodService Module Apple Inc.

lsass.exe 616 Local Security Authority Process Microsoft Corporation

lsm.exe 624 Local Session Manager Service Microsoft Corporation

csrss.exe 568 Client Server Runtime Process Microsoft Corporation

winlogon.exe 928 Windows Logon Application Microsoft Corporation

explorer.exe 1572 Windows Explorer Microsoft Corporation

SetPoint.exe 2492 Logitech SetPoint Event Manager (UNICODE) Logitech, Inc.

SetPoint32.exe 2652

KHALMNPR.exe 2668 Logitech KHAL Main Process Logitech, Inc.

wmpnscfg.exe 3000 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation

firefox.exe 2856 Firefox Mozilla Corporation

procexp.exe 3160 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

procexp64.exe 1856 1.14 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

zlclient.exe 2508 ZoneAlarm Client Check Point Software Technologies LTD

gnotify.exe 2520 Gmail Notifier Google Inc.

Probe2.exe 2528 PC Probe II ASUS

uTorrent.exe 3412 1.14 µTorrent BitTorrent, Inc.

HijackThis.exe 1096 HijackThis Trend Micro Inc.

notepad.exe 3664 Notepad Microsoft Corporation

Process: uTorrent.exe Pid: 3412

Name Description Company Name Version

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.0.6002.18005

apphelp.dll Application Compatibility Client Library Microsoft Corporation 6.0.6002.18005

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.0

browseui.dll Shell Browser UI Library Microsoft Corporation 6.0.6002.18005

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.6002.18005

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.6002.18005

comsvcs.dll COM+ Services Microsoft Corporation 2001.12.6932.18005

dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.0.6002.18005

dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.0.6002.18005

DnsApi.dll DNS Client API DLL Microsoft Corporation 6.0.6002.18005

DUser.dll Windows DirectUser Engine Microsoft Corporation 6.0.6001.18000

EhStorShell.dll Windows Enhanced Storage Shell Extension Microsoft Corporation 5.2.3790.1830

FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.0.6001.18000

GDI32.dll GDI Client DLL Microsoft Corporation 6.0.6002.18005

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6002.18005

Iphlpapi.dll IP Helper API Microsoft Corporation 6.0.6002.18005

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.0.6002.18005

kernel32.dll.mui Windows NT BASE API Client DLL Microsoft Corporation 6.0.6001.18000

lgscroll.dll Logitech Scroll Enabler (UNICODE) Logitech, Inc. 4.72.40.0

locale.nls

locale.nls

LPK.DLL Language Pack Microsoft Corporation 6.0.6002.18005

MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.0.6002.18005

msctf.dll.mui MSCTF Server DLL Microsoft Corporation 6.0.6000.16386

MSVCR80.dll Microsoft® C Runtime Library Microsoft Corporation 8.0.50727.4016

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6002.18005

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.0.6002.18005

napinsp.dll E-mail Naming Shim Provider Microsoft Corporation 6.0.6001.18000

NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.0.6001.18000

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.0.6001.18000

ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6002.18005

ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6002.18005

NTMARTA.DLL Windows NT MARTA provider Microsoft Corporation 6.0.6002.18005

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.0.6002.18005

oleaut32.dll Microsoft Corporation 6.0.6002.18005

pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.0.6001.18000

PROPSYS.dll Microsoft Property System Microsoft Corporation 7.0.6002.18005

PSAPI.DLL Process Status Helper Microsoft Corporation 6.0.6000.16386

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.0.6000.16386

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.0.6002.18024

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.0.6002.18005

SAMLIB.dll SAM Library DLL Microsoft Corporation 6.0.6002.18005

Secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6002.18005

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.6002.18005

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.6000.16386

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.6002.18005

SXS.DLL Fusion 2.5 Microsoft Corporation 6.0.6001.18000

USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6002.18005

user32.dll.mui Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6001.18000

USERENV.dll Userenv Microsoft Corporation 6.0.6002.18005

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6002.18005

uTorrent.exe µTorrent BitTorrent, Inc. 1.8.5.17091

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.6001.18000

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6002.18005

WindowsCodecs.dll Microsoft Windows Codecs Library Microsoft Corporation 6.0.6002.18005

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.0.6001.18000

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.0.6002.18005

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.0.6002.18005

wow64.dll Win32 Emulation on NT64 Microsoft Corporation 6.0.6002.18005

wow64cpu.dll AMD64 Wow64 CPU Microsoft Corporation 6.0.6002.18005

wow64win.dll Wow64 Console and Win32 API Logging Microsoft Corporation 6.0.6002.18005

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.0.6001.18000

wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.0.6001.18000

wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.0.6001.18000

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:14:44 PM, on 11/22/2009

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18813)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\ASUS\AASP\1.00.65\aaCenter.exe

C:\Program Files (x86)\Zone Labs\ZoneAlarm\zlclient.exe

C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe

C:\Program Files (x86)\ASUS\PC Probe II\Probe2.exe

C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe

C:\Program Files (x86)\uTorrent\uTorrent.exe

C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files (x86)\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] "C:\Program Files (x86)\Google\Gmail Notifier\gnotify.exe"

O4 - HKLM\..\Run: [Launch PC Probe II] "C:\Program Files (x86)\ASUS\PC Probe II\Probe2.exe" 1

O4 - HKLM\..\Run: [AsioThk32Reg] REGSVR32.EXE /S CTASIO.DLL

O4 - HKLM\..\Run: [AsioReg] REGSVR32 /S CTASIO.DLL

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [DevconDefaultDB] C:\Windows\system32\READREG /SILENT /FAIL=1 (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [DevconDefaultDB] C:\Windows\system32\READREG /SILENT /FAIL=1 (User 'Default user')

O4 - Global Startup: Logitech SetPoint.lnk = ?

O13 - Gopher Prefix:

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{33063EB7-4A42-43B8-9C60-E8CE66771829}: NameServer = 24.25.227.55,24.25.227.56

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe

O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\SysWOW64\ZoneLabs\vsmon.exe

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

--

End of file - 6359 bytes

[moogly]

Another classic ZA issue. ZA is completely buggy (and overrated) with p2p applications, including uT. You have to remove it and install another better firewall that doesn't lock applications.

http://www.matousec.com/projects/proactive-security-challenge/results.php

Like Comodo or Armor Online.

[phylloquinone]

HAHAHAHAHAHA!!!! yes! thank you soooo much. i have been trying to solve this problem for so long. i never thought it was the firewall because my speed was fine and itunes and wmp had nothing to do with the internet. i removed ZA and installed comodo, then stress tested my pc after and i was downloading at full speed while playing a dvd in wmp, a song on itunes, and a video on hulu. everything is running smooth. thank you so much!