djDjango Posted November 28, 2009 Report Share Posted November 28, 2009 I just got this message for the first time today. Coincidentally (perhaps), iTunes is also refusing to work. I suspect malware, though MalwareByte's AntiMalware didn't find anything. SuperAntiSpyware found one item, which I think was a mistake, but it froze up when trying to quarantine it. I changed its extension anyway so it can't work. I have AVG running, and Windows Firewall. I've also had a problem with loss of focus the last few days. I thought it was because of Google Desktop, so I uninstalled that, but it's still happening.Any assistance would be appreciated.Here's my Hijack This log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:29:32 PM, on 11/27/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\AVG\AVG9\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\ehome\ehtray.exeC:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Dell\Media Experience\DMXLauncher.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\WINDOWS\System32\DLA\DLACTRLW.EXEC:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Maxtor\Sync\SyncServices.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exeC:\Program Files\Common Files\AOL\ACS\AOLDial.exeC:\Program Files\HP\HP Software Update\HPWuSchd2.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\devldr32.exeC:\Program Files\Winamp\winampa.exeC:\WINDOWS\system32\NMSAccess.exeC:\Program Files\AVG\AVG9\avgnsx.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exeC:\Program Files\AVG\AVG9\avgemc.exeC:\Program Files\iTunes\iTunesHelper.exeC:\PROGRA~1\AVG\AVG9\avgtray.exeC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\DellSupport\DSAgnt.exeC:\Program Files\AIM6\aim6.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\HP\Digital Imaging\bin\hpqtra08.exeC:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exeC:\Program Files\sQusi\sQusi Tracking Blocker\sQusiBasicApp.exeC:\WINDOWS\system32\dllhost.exeC:\Program Files\iPod\bin\iPodService.exeC:\WINDOWS\eHome\ehmsas.exeC:\Program Files\AIM6\aolsoftware.exeC:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\Last.fm\LastFM.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\uTorrent\uTorrent.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rmrs.nau.edu/webcam/peaks.html-ssiR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localN3 - Netscape 7: # Mozilla User Preferences/* Do not edit this file. * * If you make changes to this file while the browser is running, * the changes will be overwritten when the browser exits. * * To make a manual change to preferences, you can visit the URL about:config * For more information, see http://www.mozilla.org/unix/customizing.html#prefs */user_pref("browser.activation.checkedNNFlag", true);user_pref("browser.bookmarks.added_static_root", true);user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src");user_pref("browser.startup.homepage_override.mstone", "rv:1.4");user_pref("editor.history_title_0", "Settin' the Woods on Fire - Pickin' in the Pines Edition - 9/07");user_pref("editor.history_url_0", "file:///C:/Documents%20and%20Settings/dwayne/Desktop/PIP/stwof_files/stwof.htm");user_pref("editor.lastFileLocation.html", "C:\\Documents and Settings\\dwayne\\Desktop\\PIP\\stwof_files");user_pref("intl.charsetmeO2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dllO2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dllO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dllO2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLLO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dllO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exeO4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exeO4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exeO4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exeO4 - HKLM\..\Run: [iSUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startupO4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -startO4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXEO4 - HKLM\..\Run: [ProDsl.exe] ProDsl.exeO4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXEO4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstallO4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exeO4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exeO4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exeO4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exeO4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exeO4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exeO4 - HKLM\..\Run: [Media Codec Update Service] C:\Program Files\Essentials Codec Pack\update.exe -silentO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exeO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startupO4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBLO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user')O4 - Startup: sQusi Tracking Blocker.lnk = C:\Program Files\sQusi\sQusi Tracking Blocker\sQusiBasicApp.exeO4 - Startup: uTorrent.exe.lnk = C:\Program Files\uTorrent\uTorrent.exeO4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exeO4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exeO8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dllO9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLLO9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\old hard drive c\Program Files\AIM95\aim.exeO9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cabO16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cabO16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cabO17 - HKLM\System\CCS\Services\Tcpip\..\{D58142CB-469D-4708-97E4-C5D666E1831B}: NameServer = 192.168.0.1O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dllO18 - Protocol: schmap-help - {2CF664A0-5EA6-47B5-884C-433A60145F78} - C:\Program Files\Schmap\Schmap Player\SchmapDocLib.dllO20 - AppInit_DLLs: C:\WINDOWS\system32\sQusiStub.dllO20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dllO20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dllO23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exeO23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exeO23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exeO23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exeO23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exeO23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exeO23 - Service: License Management Service ESD - element5 - C:\Program Files\Common Files\element5 Shared\Service\Licence Manager ESD.exeO23 - Service: Maxtor Service (Maxtor Sync Service) - Seagate Technology LLC - C:\Program Files\Maxtor\Sync\SyncServices.exeO23 - Service: NMSAccess - Unknown owner - C:\WINDOWS\system32\NMSAccess.exe--End of file - 13215 bytesAnd here's my Process Explorer log:Process PID CPU Description Company NameSystem Idle Process 0 61.94 Interrupts n/a 0.75 Hardware Interrupts DPCs n/a 33.58 Deferred Procedure Calls System 4 2.24 smss.exe 736 Windows NT Session Manager Microsoft Corporation csrss.exe 792 Client Server Runtime Process Microsoft Corporation winlogon.exe 820 Windows NT Logon Application Microsoft Corporation services.exe 880 0.75 Services and Controller app Microsoft Corporation ati2evxx.exe 1144 ATI External Event Utility EXE Module ATI Technologies Inc. svchost.exe 1160 Generic Host Process for Win32 Services Microsoft Corporation ehmsas.exe 4024 Media Center Media Status Aggregator Service Microsoft Corporation wmiprvse.exe 3972 WMI Microsoft Corporation svchost.exe 1228 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1316 Generic Host Process for Win32 Services Microsoft Corporation wuauclt.exe 5660 Windows Update Microsoft Corporation svchost.exe 1440 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1524 Generic Host Process for Win32 Services Microsoft Corporation aawservice.exe 1628 Ad-Aware Service Lavasoft spoolsv.exe 496 Spooler SubSystem App Microsoft Corporation svchost.exe 796 Generic Host Process for Win32 Services Microsoft Corporation AOLacsd.exe 1048 AOL Connectivity Service America Online, Inc. AppleMobileDeviceService.exe 1200 Apple Mobile Device Service Apple Inc. avgwdsvc.exe 1296 AVG Watchdog Service AVG Technologies CZ, s.r.o. avgnsx.exe 2508 AVG Network scanner Service AVG Technologies CZ, s.r.o. mDNSResponder.exe 1308 Bonjour Service Apple Inc. ehrecvr.exe 1456 Media Center Receiver Service Microsoft Corporation ehSched.exe 1876 Media Center Scheduler Service Microsoft Corporation svchost.exe 564 Generic Host Process for Win32 Services Microsoft Corporation IAANTMon.exe 1100 RAID Monitor Intel Corporation jqs.exe 900 Java Quick Starter Service Sun Microsystems, Inc. SyncServices.exe 2012 Sync Windows Services Seagate Technology LLC MDM.EXE 2116 Machine Debug Manager Microsoft Corporation sqlservr.exe 2208 SQL Server Windows NT Microsoft Corporation svchost.exe 2376 Generic Host Process for Win32 Services Microsoft Corporation NMSAccess.exe 2500 svchost.exe 2524 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 2584 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 2640 Generic Host Process for Win32 Services Microsoft Corporation avgemc.exe 2764 AVG E-Mail Scanner AVG Technologies CZ, s.r.o. avgcsrvx.exe 3308 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o. mcrdsvc.exe 3276 MCRD Device Service Microsoft Corporation dllhost.exe 3380 COM Surrogate Microsoft Corporation iPodService.exe 2760 iPodService Module (32-bit) Apple Inc. alg.exe 4036 Application Layer Gateway Service Microsoft Corporation lsass.exe 896 LSA Shell (Export Version) Microsoft Corporation avgchsvx.exe 1484 AVG Cache Server AVG Technologies CZ, s.r.o. avgrsx.exe 1492 AVG Resident Shield Service AVG Technologies CZ, s.r.o. avgcsrvx.exe 1576 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o.explorer.exe 244 Windows Explorer Microsoft Corporation ehtray.exe 1352 Media Center Tray Applet Microsoft Corporation IAAnotif.exe 1460 Event Monitor User Notification Tool Intel Corporation DMXLauncher.exe 2020 issch.exe 180 InstallShield Update Service Scheduler InstallShield Software Corporation DLACTRLW.EXE 1124 Drive Letter Access Component Sonic Solutions AOLDial.exe 2252 AOL Connectivity Service Dialer America Online, Inc hpwuSchd2.exe 2352 Hewlett-Packard Product Assistant Hewlett-Packard Co. devldr32.exe 2384 DevLdr32 Creative Technology Ltd. winampa.exe 2400 MaxMenuMgr.exe 2712 Maxtor Status Icon Maxtor Corporation iTunesHelper.exe 3116 iTunesHelper Apple Inc. avgtray.exe 3132 AVG Tray Monitor AVG Technologies CZ, s.r.o. jusched.exe 3616 Java Platform SE binary Sun Microsystems, Inc. DSAgnt.exe 3700 Dell Support Gteko Ltd. aim6.exe 3748 AIM AOL LLC aolsoftware.exe 4184 AOL AOL LLC ctfmon.exe 3828 CTF Loader Microsoft Corporation hpqtra08.exe 3932 HP Digital Imaging Monitor Hewlett-Packard Co. hpqste08.exe 4828 HP CUE Status Root Hewlett-Packard Co. sqlmangr.exe 4080 SQL Server Service Manager Microsoft Corporation sQusiBasicApp.exe 548 sQusi Desktop Client GCNet Incorporated firefox.exe 5600 Firefox Mozilla Corporation procexp.exe 5672 Sysinternals Process Explorer Sysinternals - www.sysinternals.comLastFM.exe 2736 Last.fm Last.fmuTorrent.exe 4724 0.74 µTorrent BitTorrent, Inc.Process: uTorrent.exe Pid: 4724Name Description Company Name VersionACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.1.2600.2180adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.1.2600.2180ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.3520apphelp.dll Application Compatibility Client Library Microsoft Corporation 5.1.2600.2180ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.2CLBCATQ.DLL Microsoft Corporation 2001.12.4414.308COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.2982comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.2180COMRes.dll Microsoft Corporation 2001.12.4414.258CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.2180ctype.nls DnsApi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.3394GDI32.dll GDI Client DLL Microsoft Corporation 5.1.2600.3466hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.1.2600.2180IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.1.2600.2180Iphlpapi.dll IP Helper API Microsoft Corporation 5.1.2600.2912kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.3541locale.nls MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.1.2600.2180MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.1.2600.3624MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.1.2600.3319msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.1.2600.2180msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.2180mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.1.2600.3394netapi32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.3462ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.3520ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.2726oleaut32.dll Microsoft Corporation 5.1.2600.3266RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.3555rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.2161rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.2180SAMLIB.dll SAM Library DLL Microsoft Corporation 5.1.2600.2180Secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.3592SETUPAPI.dll Windows Setup API Microsoft Corporation 5.1.2600.2180SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.3402shfolder.dll Shell Folder Service Microsoft Corporation 6.0.2900.2180SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.2995sortkey.nls sorttbls.nls unicode.nls USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.3099USERENV.dll Userenv Microsoft Corporation 5.1.2600.2180uTorrent.exe µTorrent BitTorrent, Inc. 1.8.2.14458uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.2180VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.2180WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.2180WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.2180WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.1.2600.2180wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.2180 Link to comment Share on other sites More sharing options...
Ultima Posted November 28, 2009 Report Share Posted November 28, 2009 Something's preventing the previous instance of µTorrent from shutting down correctly, or something. Were you restarting µTorrent or something? If so, how long did you wait between the time you shut it down and the time you tried starting it again?Have you tried disabling AVG's email scanner to see if the problem persists? If the problem doesn't go away, then...When µTorrent freezes, you can actually force a crash dump to be generated, like so:In the Windows Task Manager or Process Explorer, look for the [PID] of the µTorrent process. From there, File > Run > ntsd.exe -p [PID] -e [PID] -c ".dump c:\jit.dmp;q"where [PID] needs to be replaced with the PID of the µTorrent process found in the process list viewer (don't include square brackets). The resulting dump can be found as c:\jit.dmp. Do this when µTorrent hangs, and post the dump.Under Windows Vista, ntsd.exe no longer comes installed by default. In this case, users can force a crash dump to be generated via Task Manager's right-click context menu for the µTorrent process, compress it, then upload it.Upload the dump to mediafire.com or savefile.com. Link to comment Share on other sites More sharing options...
djDjango Posted November 28, 2009 Author Report Share Posted November 28, 2009 I have utorrent set to run at start-up. Its icon should appear in the system tray. When I restarted my machine earlier today, it didn't show up there, so I clicked on the program to launch it, and that's when I got that message.Why would AVG's email scanner cause this problem? I turned it off after forcing a crash dump, and then launched utorrent. Still didn't show up in the system tray, and when clicked on the program again, I got the same error message.Here's the dump file: http://www.mediafire.com/?yc1ytgdjj2jWhat do you use to view it?Thanks again for the help.================================update:It appears now that a failing external hard drive was behind the problem that both utorrent and iTunes were having. I've turned it off and both programs are working normally again.Thanks for the help. Link to comment Share on other sites More sharing options...
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