jonepog Posted December 9, 2009 Report Posted December 9, 2009 Hello all I have been using Utorrent for over a year with no problem.... until 2 weeks ago. it seems that the Utorrent is crashing and using up almost one million K of memory... I have read post on this site and tried what they have mentioned but it seems to still be crashing. I am a computer stoopid most of the time LOL could someone please post what the fix may be and what settings I could use in the preferences to make sure this does not continue. thanks for all your help and advice to this post
moogly Posted December 9, 2009 Report Posted December 9, 2009 Post Hijackthis and Process Explorer log when uT is running.Select utorrent.exe and enable DLL mode (ctrl+D) in Process Explorer.Guide: http://forum.utorrent.com/viewtopic.php?id=29748And make a screenshot (PrintScreen on keyboard then paste in MS Paint) of Preferences > Advanced > Disk Cache.Host here: http://www.imageshack.us/
jonepog Posted December 9, 2009 Author Report Posted December 9, 2009 this is the Hijack log any help would be appreciated Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:33:50 AM, on 12/9/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exec:\Program Files\Microsoft Security Essentials\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\NCH Software\BroadCam\broadCam.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeC:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exeC:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\Microsoft Security Essentials\msseces.exeC:\WINDOWS\vsnp2std.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\uTorrent\uTorrent.exeC:\Program Files\Orbitdownloader\orbitdm.exeC:\Program Files\Citrix\ICA Client\pnagent.exeC:\Program Files\VSO\ConvertX\3\ConvertXtoDvd.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://special.pwtorrents.net/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dllO2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dllO2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dllO2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dllO2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dllO3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dllO3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dllO3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dllO4 - HKLM\..\Run: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hideO4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exeO4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttrayO4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /backgroundO4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imAppO4 - HKCU\..\Run: [bitComet] C:\Program Files\BitComet\BitComet.exe /trayO4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')O4 - Global Startup: Orbit.lnk = C:\Program Files\Orbitdownloader\orbitdm.exeO4 - Global Startup: Program Neighborhood Agent.lnk = C:\Program Files\Citrix\ICA Client\pnagent.exeO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLLO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6.5\ICQ.exeO9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6.5\ICQ.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dllO20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dllO23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exeO23 - Service: BroadCam Service (BroadCamService) - Unknown owner - C:\Program Files\NCH Software\BroadCam\broadCam.exeO23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exeO23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exeO23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exeO23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exeO23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exeO23 - Service: Seekeen Service - Unknown owner - C:\Program Files\Seekeen\seekeen.exe (file missing)O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe--End of file - 6608 bytes
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