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App Disappears and has to recheck partial D/Ls


jgreen7801

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The app just disappears from sys tray after a few hours. I restart, which makes the checking start of all the partially downloaded files. This takes hours and the it starts again. I have read the guides and checked the settings. I updated Java from their website. I'm running Win XP sp2, Java 6 update 18, done the speed tests and properly set to the guide's specs. I did the port forwarding check. I'm using BitTorrent 6.3(build 16973). I tried using UTorrent but couldn't stay connected to the internet. I have read the forums looking for answers. Please help.

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Thanks for reply, Below is Hijackthis log, and Process Explorer in that order.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 1:20:36 PM, on 2/2/2010

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\svchost.exe

F:\PROGRA~1\BLOCKB~1\MovielinkCore.exe

C:\WINDOWS\system32\nvsvc32.exe

F:\Program files on USB Drive\ReflectService.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\MyBullionTracker\MyBullionTracker.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\WINDOWS\system32\msiexec.exe

C:\Documents and Settings\John Green\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: (no name) - AutorunsDisabled - (no file)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [RemoteControl] "E:\desktop moved items\PowerDVD\PDVDServ.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - S-1-5-18 Startup: MyBullionTracker.lnk = C:\Program Files\MyBullionTracker\MyBullionTracker.exe (User 'SYSTEM')

O4 - .DEFAULT Startup: MyBullionTracker.lnk = C:\Program Files\MyBullionTracker\MyBullionTracker.exe (User 'Default user')

O4 - Startup: MyBullionTracker.lnk = C:\Program Files\MyBullionTracker\MyBullionTracker.exe

O9 - Extra button: (no name) - AutorunsDisabled - (no file)

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O20 - AppInit_DLLs: NVDESK32.DLL wolayuga.dll c:\windows\system32\tisopayi.dll

O20 - Winlogon Notify: Antiwpa - C:\WINDOWS\SYSTEM32\antiwpa.dll

O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: Movielink Core Service - Blockbuster - F:\PROGRA~1\BLOCKB~1\MovielinkCore.exe

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Macrium Reflect Image Mounting Service (ReflectService) - Unknown owner - F:\Program files on USB Drive\ReflectService.exe

--

End of file - 5388 bytes

Process PID CPU Description Company Name

System Idle Process 0 77.45

Interrupts n/a 4.90 Hardware Interrupts

DPCs n/a 6.86 Deferred Procedure Calls

System 4

smss.exe 436 Windows NT Session Manager Microsoft Corporation

csrss.exe 532 Client Server Runtime Process Microsoft Corporation

winlogon.exe 560 Windows NT Logon Application Microsoft Corporation

services.exe 604 1.96 Services and Controller app Microsoft Corporation

svchost.exe 776 Generic Host Process for Win32 Services Microsoft Corporation

unsecapp.exe 2088 WMI Microsoft Corporation

wmiprvse.exe 2452 WMI Microsoft Corporation

svchost.exe 824 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 864 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 920 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1020 Generic Host Process for Win32 Services Microsoft Corporation

aswUpdSv.exe 1108 avast! Antivirus updating service ALWIL Software

ashServ.exe 1180 avast! antivirus service ALWIL Software

spoolsv.exe 1480 Spooler SubSystem App Microsoft Corporation

svchost.exe 1600 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1752 Generic Host Process for Win32 Services Microsoft Corporation

MovielinkCore.exe 1920 BLOCKBUSTER Movielink Core Application Blockbuster

nvsvc32.exe 1960 NVIDIA Driver Helper Service, Version 44.82 NVIDIA Corporation

ReflectService.exe 2004 Reflect Service - Enables mounting of images

wmpnetwk.exe 356 Windows Media Player Network Sharing Service Microsoft Corporation

ashMaiSv.exe 888 avast! e-Mail Scanner Service ALWIL Software

ashWebSv.exe 952 avast! Web Scanner ALWIL Software

alg.exe 2268 Application Layer Gateway Service Microsoft Corporation

jqs.exe 8664 Java Quick Starter Service Sun Microsystems, Inc.

msiexec.exe 10308 Windows® installer Microsoft Corporation

lsass.exe 624 LSA Shell (Export Version) Microsoft Corporation

explorer.exe 3620 0.98 Windows Explorer Microsoft Corporation

uTorrent.exe 11772 6.86 µTorrent BitTorrent, Inc.

iexplore.exe 10788 Internet Explorer Microsoft Corporation

iexplore.exe 12200 Internet Explorer Microsoft Corporation

HijackThis.exe 11736 HijackThis Trend Micro Inc.

ashDisp.exe 3160 avast! service GUI component ALWIL Software

ctfmon.exe 3268 CTF Loader Microsoft Corporation

DesktopWeather.exe 3372 The Weather Channel Interactive, Inc.

wmpnscfg.exe 3384 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation

MyBullionTracker.exe 3468

procexp.exe 11264 0.98 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

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I have already done that. If you could be more specific about the malware, That would be helpful. I have run virus scans and adware scans and spyware scans, and followed the recommended solutions and was successful on all three fronts. There were no viruses, some adware(which was removed), and some spyware(which was also removed. I have read the FAQs and guides thouroughly. Being dismissive is not helpful.

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I had to go to work, so, sorry for the slow reply. After i accused you of being dismissive, I looked again and saw the link for Prevx scan. I did the scan and it said I was clean, even with that apparent WOLAYUGA.DLL infection. I was dismissive, and I apologize. I used Malaware(I think that's the name), Super spybot, and Avast. I have gone back to UTorrent, even though you say they're the same, because internet connectivity issues aren't as frustrating as having to recheck all the partial D/Ls. I'm going to go do some research on the WOLAYUGA.DLL issue. I saw it in the Hijackthis logfile. Utorrent has been running all day without disappearing. Thanks for your reply.

P.S.

My UTorrent crashed during the night and is checking again. This will take quite a few hours before it starts D/L & U/L. U torrent didn't disappear, just got a torrent error and a delayed write error message. The file I am trying to D/L is 54.1 GBs. So you see how this can get very frustrating with more downloaded. I am seeding 5 other files, so the ratio should be ok. The malware scanner I used was Malwarebytes(I finally got the joke(bites)). I ran it again last night before bed, and was clean. I couldn't find any more info about WOLAYUGA.DLL except it says malware trojan. If you still think this file is bad, can I just go to the directory where it is and just delete it?

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