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uTorrent crashes every day.


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For the last week or so, my uTorrent has crashed every single day. Sometimes when I try to re-open it, it'll just crash again straight away, and it takes me seven or eight goes before I can use it properly.

Nothing has changed in the last few months, and it worked fine all that time. I don't think any other programs are conflicting with it: I looked at my task manager, and there are no unusual processes running. The only other applications open are Firefox, Thunderbird, Notepad++, xchat, and Pidgin.

It isn't an issue of being overloaded, as I only have 11 torrents loaded, and only 2 of those are downloading. Neither are particularly large (350 MB and 700 MB).

I upgraded from my 1.7.something version to the new 2.0 hoping it would fix it, but it behaves the same. I run Windows 7 Home Premium with nothing strange installed.

I have used verbose logging and log to file, but don't see anything unusual happening.

I did Google this, but it's kind of a vague problem, so if it's a long-ago-solved bug that I should already know about, I apologise. Can anyone help me out?

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Here's my HijackThis log.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 4:10:30 AM, on Friday

Platform: Unknown Windows (WinNT 6.01.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:




C:\Program Files\Microsoft Security Essentials\msseces.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\NirSoft\Volumouse\volumouse.exe

C:\Program Files\Windows Live\Contacts\wlcomm.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\mIRC\mirc.exe


C:\Program Files\Mozilla Thunderbird 3.0 Beta 4\thunderbird.exe

C:\Program Files\TortoiseSVN\bin\TSVNCache.exe


C:\Program Files\Songbird\songbird.exe

C:\Program Files\BitTornado\btdownloadgui.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Program Files\uTorrent\uTorrent.exe



C:\Program Files\TortoiseSVN\bin\TSVNCache.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=15157&l=dis

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: Yahoo!7 Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: CacherBHO - {9B4DF450-DCC7-4B07-935D-0CD757A64583} - C:\Program Files\Moyea\YouTube FLV Downloader\MoyeaCatcher.dll (file missing)

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Microsoft Web Test Recorder 10.0 Helper - {DDA57003-0068-4ed2-9D32-4D1EC707D94D} - L:\visualstudio\Common7\IDE\PrivateAssemblies\Microsoft.VisualStudio.QualityTools.RecorderBarBHO100.dll

O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll

O3 - Toolbar: Yahoo!7 Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll

O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup

O4 - HKLM\..\Run: [DigidesignMMERefresh] C:\Program Files\Digidesign\Drivers\MMERefresh.exe

O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [Google Update] "C:\Users\Ryan\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O4 - HKCU\..\Run: [$Volumouse$] "C:\Program Files\NirSoft\Volumouse\volumouse.exe" /nodlg

O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent

O4 - HKCU\..\Run: [NokiaOviSuite2] C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe -tray

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll

O13 - Gopher Prefix:

O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences\FencesMenu.dll

O23 - Service: Apache2.2 - Apache Software Foundation - C:\Program Files\Apache Software Foundation\Apache2.2\bin\httpd.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Digidesign, A Division of Avid Technology, Inc. - C:\Program Files\Digidesign\Drivers\MMERefresh.exe

O23 - Service: DynDNS Updater - Dynamic Network Services, Inc. - C:\Program Files\DynDNS Updater\DynUpSvc.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)

O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: OpenSSH Server (OpenSSHd) - Unknown owner - C:\Program Files\OpenSSH\bin\cygrunsrv.exe

O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe

O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

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Process explorer log:

Process PID CPU Description Company Name

System Idle Process 0 94.15

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 288

csrss.exe 444

wininit.exe 504

services.exe 552

svchost.exe 740

dllhost.exe 4208

WmiPrvSE.exe 4644

dllhost.exe 156

wlcomm.exe 3988 Windows Live Communications Platform Microsoft Corporation

nvvsvc.exe 796

nvvsvc.exe 1324

svchost.exe 836

MsMpEng.exe 904

svchost.exe 1048

audiodg.exe 1184

svchost.exe 1096 0.72

dwm.exe 1828 0.72 Desktop Window Manager Microsoft Corporation

svchost.exe 1124

wuauclt.exe 3332 Windows Update Microsoft Corporation

svchost.exe 1240

svchost.exe 1384

spoolsv.exe 1580

svchost.exe 1616

httpd.exe 1716

httpd.exe 4184

AppleMobileDeviceService.exe 1876

svchost.exe 1920

mysqld.exe 2968

NMSAccessU.exe 3336

sqlwriter.exe 3248

nvSCPAPISvr.exe 1816

taskhost.exe 3280 Host Process for Windows Tasks Microsoft Corporation



YahooAUService.exe 2172

SearchIndexer.exe 4968

svchost.exe 5164

svchost.exe 5468

wmpnetwk.exe 6120

taskhost.exe 3992

svchost.exe 5012

svchost.exe 7504

lsass.exe 568

lsm.exe 576

csrss.exe 512

winlogon.exe 656

explorer.exe 1852 Windows Explorer Microsoft Corporation

msseces.exe 256 Microsoft Security Essentials User Interface Microsoft Corporation

jusched.exe 316 Java Platform SE binary Sun Microsystems, Inc.

LogMeInSystray.exe 340 LogMeIn Desktop Application LogMeIn, Inc.

LMIGuardian.exe 572 LMIGuardian LogMeIn, Inc.

Eraser.exe 452 Eraser The Eraser Project

volumouse.exe 2080 Volumouse Utility NirSoft

googletalk.exe 2124 Google Talk Google

songbird.exe 4848 Songbird Web Player POTI, Inc.

msnmsgr.exe 3508 Windows Live Messenger Microsoft Corporation

firefox.exe 6056 0.72 Firefox Mozilla Corporation

WinRAR.exe 6488

procexp.exe 3596 3.62 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

chrome.exe 4544 Google Chrome Google Inc.

chrome.exe 6756 Google Chrome Google Inc.

chrome.exe 5952 Google Chrome Google Inc.

chrome.exe 6908 Google Chrome Google Inc.

chrome.exe 7328 Google Chrome Google Inc.

chrome.exe 8060 Google Chrome Google Inc.

chrome.exe 6784 Google Chrome Google Inc.

mirc.exe 6552 mIRC mIRC Co. Ltd.

YahooMessenger.exe 7760 Yahoo! Messenger Yahoo! Inc.

notepad.exe 5480 Notepad Microsoft Corporation

Photoshop.exe 7076 Adobe Photoshop CS4 Adobe Systems, Incorporated

notepad++.exe 7444 Notepad++ : a free (GNU) source code editor Don HO don.h@free.fr

notepad.exe 5464 Notepad Microsoft Corporation

notepad.exe 7728 Notepad Microsoft Corporation

notepad.exe 7608 Notepad Microsoft Corporation

filezilla.exe 1408 FileZilla FTP Client FileZilla Project

AcroRd32.exe 6420 Adobe Reader 9.2 Adobe Systems Incorporated

Adobe_Updater.exe 5904 Adobe Updater Adobe Systems Incorporated

uTorrent.exe 668 µTorrent BitTorrent, Inc.

Process: uTorrent.exe Pid: 668

Name Description Company Name Version

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.1.7600.16385

apphelp.dll Application Compatibility Client Library Microsoft Corporation 6.1.7600.16385

AUTHZ.dll Authorization Framework Microsoft Corporation 6.1.7600.16385

CFGMGR32.dll Configuration Manager DLL Microsoft Corporation 6.1.7600.16385

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.8530.16385

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.7600.16385

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.1.7600.16385

CRYPT32.dll Crypto API32 Microsoft Corporation 6.1.7600.16385

CRYPTBASE.dll Base cryptographic API DLL Microsoft Corporation 6.1.7600.16385

CRYPTSP.dll Cryptographic Service Provider API Microsoft Corporation 6.1.7600.16385

CSCAPI.dll Offline Files Win32 API Microsoft Corporation 6.1.7600.16385

CSCDLL.dll Offline Files Temporary Shim Microsoft Corporation 6.1.7600.16385

cscui.dll Client Side Caching UI Microsoft Corporation 6.1.7600.16385

DEVOBJ.dll Device Information Set DLL Microsoft Corporation 6.1.7600.16385

dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.1.7600.16385

dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.1.7600.16385

DnsApi.dll DNS Client API DLL Microsoft Corporation 6.1.7600.16385

dwmapi.dll Microsoft Desktop Window Manager API Microsoft Corporation 6.1.7600.16385

EhStorShell.dll Windows Enhanced Storage Shell Extension DLL Microsoft Corporation 6.1.7600.16385

FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.1.7600.16385

fwpuclnt.dll FWP/IPsec User-Mode API Microsoft Corporation 6.1.7600.16385

GDI32.dll GDI Client DLL Microsoft Corporation 6.1.7600.16385

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.0.7600.16385

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.1.7600.16385




Iphlpapi.dll IP Helper API Microsoft Corporation 6.1.7600.16385

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.1.7600.16385

KERNELBASE.dll Windows NT BASE API Client DLL Microsoft Corporation 6.1.7600.16385


LPK.dll Language Pack Microsoft Corporation 6.1.7600.16385

mdnsNSP.dll Bonjour Namespace Provider Apple Inc.

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 6.1.7600.16415

MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.1.7600.16385

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.7600.16385

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.1.7600.16385

napinsp.dll E-mail Naming Shim Provider Microsoft Corporation 6.1.7600.16385

NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.1.7600.16385

Normaliz.dll Unicode Normalization DLL Microsoft Corporation 6.1.7600.16385

npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.1.7600.16385

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.1.7600.16385

ntdll.dll NT Layer DLL Microsoft Corporation 6.1.7600.16385

ntmarta.dll Windows NT MARTA provider Microsoft Corporation 6.1.7600.16385

ntshrui.dll Shell extensions for sharing Microsoft Corporation 6.1.7600.16385

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.1.7600.16385

oleaut32.dll Microsoft Corporation 6.1.7600.16385

peerdist.dll BranchCache Client Library Microsoft Corporation 6.1.7600.16385

pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.1.7600.16385

profapi.dll User Profile Basic API Microsoft Corporation 6.1.7600.16385

PROPSYS.dll Microsoft Property System Microsoft Corporation 7.0.7600.16385

PSAPI.DLL Process Status Helper Microsoft Corporation 6.1.7600.16385

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.1.7600.16385

RASAPI32.dll Remote Access API Microsoft Corporation 6.1.7600.16385

rasman.dll Remote Access Connection Manager Microsoft Corporation 6.1.7600.16385

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.1.7600.16385

RpcRtRemote.dll Remote RPC Extension Microsoft Corporation 6.1.7600.16385

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.1.7600.16385

rtutils.dll Routing Utilities Microsoft Corporation 6.1.7600.16385

sechost.dll Host for SCM/SDDL/LSA Lookup APIs Microsoft Corporation 6.1.7600.16385

sensapi.dll SENS Connectivity API DLL Microsoft Corporation 6.1.7600.16385

SETUPAPI.dll Windows Setup API Microsoft Corporation 6.1.7600.16385

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.1.7600.16385

shfolder.dll Shell Folder Service Microsoft Corporation 6.1.7600.16385

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.1.7600.16385

slc.dll Software Licensing Client Dll Microsoft Corporation 6.1.7600.16385


srvcli.dll Server Service Client DLL Microsoft Corporation 6.1.7600.16385

SspiCli.dll Security Support Provider Interface Microsoft Corporation 6.1.7600.16385


tiptsf.dll Tablet PC Input Panel Text Services Framework Microsoft Corporation 6.1.7600.16385

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 8.0.7600.16385

USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.1.7600.16385

USERENV.dll Userenv Microsoft Corporation 6.1.7600.16385

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.7600.16385

uTorrent.exe µTorrent BitTorrent, Inc.

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.1.7600.16385

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.1.7600.16385

vlmshlp.dll Volumouse Helper DLL NirSoft

WindowsCodecs.dll Microsoft Windows Codecs Library Microsoft Corporation 6.1.7600.16385

wininet.dll Internet Extensions for Win32 Microsoft Corporation 8.0.7600.16385

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.1.7600.16385

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.1.7600.16385

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.1.7600.16385

WLIDNSP.DLL Microsoft® Windows Live ID Namespace Provider Microsoft Corporation 6.500.3146.0

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.1.7600.16385

wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.1.7600.16385

wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.1.7600.16385

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No, I'm not using WebUI.

Yes, the crashes still happen with a fresh resume.dat and settings.dat. I totally erased the uTorrent folder (including %appdata%\utorrent) and installed a frseh copy, and it immediately crashed.

There are no crashdumps in C:\Program Files\uTorrent or %appdata%\uTorrent. I'm not sure where else to check.

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