uTorrent Processes not Closing

[Oral-B]

Been running build 19290 for three days and can't get it to hang so far.

FWIW, I had both UPnP and NAT-PMP disabled in previous builds.

[yarodin]

Oral-B, same.

Firon, ipv6 support is always disable on my local connection, because i don't use it.

[jesusofnothing]

i've been following this thread and the new build that was posted fixed my problem, but it also starts another one being that register/ratio torrent sites don't recognize it yet. so it's really no use for me yet until it's being recognized by these sites. Is there any particular reason why this new build isn't being released officially ?

[moogly]

Because it's a testing build and private trackers are not aware about it and most of them don't allow testing builds.

[Firon]

Because it's just a simple hack that isn't a real solution.

[jesusofnothing]

ah ok. cool, thanks.

[agenthex]

Firon, would it be possible to include this hack as a user selectable option in the next beta release so that we can use it on private trackers?

The really annoying thing in my case is that the problem also causes the audio to crackle a bit (does it happen to everyone else?) after a while, so I'm forced to restart my computer every couple days.

BTW, it seems strange that the features removed "fixes" the problem even when we originally had them turned off. (uPnP off, ipv6 not installed on network controller).

[Valery_Kondakoff]

I'm pretty sure the audio crackling is caused by high DPC Latency, which increases when uTorrent is used with most of the antiviruses/firewalls. Check this thread for example: http://forum.utorrent.com/viewtopic.php?id=59644

[Punger]

With the provided program "utorrent.closehang.exe" the µtorrent.exe is still active(run as admin!). Same situation as with pskill.exe from Russinowitch at the cmd/DOS level. I get as "answer":

"It seems like µTorrent is already running, but not responding. Please close all µTorrent processes and try again."

Hmmm.??

Bug still existing (µTo Version 2.0.1.19248 - Wi7,ESET Smart security 4.0.474.0).

Any suggestion?

Regards Punger

15.5.2010

2.0.2.19648 ---> still not killable, only by shut down

Any suggestion?

[vBm]

Ok ... here is the deal for me ...

This type of locking process doesn't happen always ... sometimes it does close properly.

I don't have ipv6 nor upnp support enabled. It doesn't matter how long utorrent was running before closing nor it matters if it has any torrents in the list at all.

GUI is closed but process is still in the list and even using any type of process killers doesn't help at all.

I'm using Win7 Enterprise x86 with 4GB of ram.

If you folks need dumps i'll be glad to help out, thou only "problem" is that i have a bit slower upload speed so it might take day and a half to upload full sys dump xD

[drfeelgood]

confirmed, utorrent remains stucked in processes til shut down

doesn't work for me with both versions: utorrent 2.0.2 stable nor closehang one.

Win7 Ultimate x86 ~ AMD PhenomII X4 ~ ASUS m4a79xtd EV0

[Baham]

got the same bug on win 7 64 home premium on an amd x3.

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 06:10:25, on 17.05.2010

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Steam\Steam.exe

C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Users\baham\AppData\Roaming\NZXT Avatar Gaming Mouse\hid.exe

C:\Program Files (x86)\Trillian\trillian.exe

C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe

C:\Program Files (x86)\Creative\Shared Files\Module Loader\DLLML.exe

C:\Users\baham\AppData\Roaming\NZXT Avatar Gaming Mouse\Tray.exe

C:\Program Files (x86)\Common Files\Logishrd\LQCVFX\COCIManager.exe

C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe

C:\Program Files (x86)\Winamp\winamp.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\EVEMon\EVEMon.exe

C:\Mail\ThunderbirdPortable.exe

C:\Mail\App\thunderbird\thunderbird.exe

C:\Program Files (x86)\uTorrent\uTorrent.exe

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide

O4 - HKLM\..\Run: [Module Loader] C:\Program Files (x86)\Creative\Shared Files\Module Loader\DLLML.exe -StartUpRun

O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi Surround 5.1\Volume Panel\VolPanlu.exe" /r

O4 - HKCU\..\Run: [steam] "c:\program files (x86)\steam\steam.exe" -silent

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun

O4 - HKCU\..\Run: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [NZXT Gaming Mouse] "C:\Users\baham\AppData\Roaming\NZXT Avatar Gaming Mouse\hid.exe"

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOKALER DIENST')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOKALER DIENST')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETZWERKDIENST')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETZWERKDIENST')

O4 - Startup: Trillian.lnk = C:\Program Files (x86)\Trillian\trillian.exe

O8 - Extra context menu item: An vorhandene PDF-Datei anfügen - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: In Adobe PDF konvertieren - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Linkziel an vorhandene PDF-Datei anhängen - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Linkziel in Adobe PDF konvertieren - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Nach Microsoft E&xel exportieren - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su2/ocx/15111/CTPID.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: acaptuser32.dll

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe

O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe

O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NLS Service (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\SysWOW64\NLSSRV32.EXE

O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: Windows Media Player-Netzwerkfreigabedienst (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 9776 bytes

[fowl]

First thing I noticed was

O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

Which has known issues with just about everything. http://lmgtfy.com/?q=forceware+utorrent

[Baham]

are there altente drivers / software for the nvidia hw?

[moogly]

Uninstall it, Nvidia Forceware is buggy.

[fowl]

FYI "Forceware" is the name they give to the whole driver package, it's only really their firewall components that break things.

The installer asks you if you want to install it or not for a reason.

[Firon]

For all users with this problem, press Windows key + R, then type in cmd and hit enter. Type in netsh wfp show filters

This creates a file called filters.xml in the current working directory (by default, C:\Users\YourUsername). Please zip this file up and email it to me, firon at utorrent.com

We got some feedback from Microsoft and they need this list to continue investigating. yarodin, Oral-B, and everyone else, we'd appreciate the continued help.

[Alexvn]

Mailed you the file.

[Oral-B]

File sent.

[Zulithe]

Sent mine as well.

[LFB]

Well for me the hack utorrent version on this topic worked... the utorrent.exe process is closing... not immediately, but some seconds after closing utorrent window...

[Zulithe]

Has there been any progress on this issue? Been two weeks since the last post.

[Firon]

No, MS is still investigating. In the meantime, we're just gonna hack around it in 2.0.3 by disabling IPv6 on 64-bit Windows 7, at least until MS fixes the problem.

[Alexvn]

Why only on 64-bit Windows 7? I am using 32-bit version and have this problem.

[osm0sis]

Yeah, when I reported this it was on 32-bit Windows 7 as well.