Torrent has crashed and I can't create new torrent

[AngelDevil87]

when I select "Add new Torrent" from "File", uTorrent crashes and a crash dump has been saved.

Screenshot as follows:

http://i41.tinypic.com/2yywdwp.jpg

I can download, but I can't upload.

I have created files .torrent without problems but now I can't.

I use uTorrent 1.8.5 version

Antivirus is Avast

Please, help me! ç__ç

[Firon]

Run 2.0, or 2.0.1.

[AngelDevil87]

I upgraded uTorrent to 2.0 version but when I try to create a new torrent uTorrent crashes... Why?

If I reinstall the program it deletes all torrent I'm uploading ?

[AngelDevil87]

Please help me!!

I re-installed the program but I can't create the .torrent file.

uTorrent always crashes!! WHY???

[DreadWingKnight]

upload the dump to somewhere and link it.

[moogly]

Can you post Hijackthis log please.

Guide: http://forum.utorrent.com/viewtopic.php?id=29748

And upload the crash dump to http://www.mediafire.com/ and post the link.

[AngelDevil87]

1) Hijackthis

Logfile of Trend Micro HijackThis v2.0.3 (BETA)

Scan saved at 13.12.35, on 10/04/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe

C:\Programmi\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\RTHDCPL.EXE

C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe

C:\Programmi\HP\HP Software Update\HPWuSchd2.exe

C:\Programmi\File comuni\Java\Java Update\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Programmi\File comuni\Ahead\Lib\NMBgMonitor.exe

C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe

C:\Programmi\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe

C:\Programmi\HP\Digital Imaging\bin\hpqSTE08.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Programmi\CyberLink\Shared Files\RichVideo.exe

C:\WINDOWS\system32\slserv.exe

C:\WINDOWS\system32\svchost.exe

C:\Programmi\File comuni\Ahead\Lib\NMIndexingService.exe

C:\Programmi\File comuni\Ahead\Lib\NMIndexStoreSvr.exe

C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe

C:\Programmi\Alwil Software\Avast4\ashWebSv.exe

C:\WINDOWS\system32\msiexec.exe

C:\Programmi\TrendMicro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [skyTel] SkyTel.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Programmi\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [RemoteControl] C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe

O4 - HKLM\..\Run: [LanguageShortcut] C:\Programmi\CyberLink\PowerDVD\Language\Language.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Programmi\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Programmi\File comuni\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Programmi\File comuni\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programmi\File comuni\Ahead\Lib\NMBgMonitor.exe"

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Startup: Utilit controllo supporti di Picture Motion Browser.lnk = C:\Programmi\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Programmi\HP\Digital Imaging\bin\hpqtra08.exe

O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1264154775500

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL

O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: NBService - Nero AG - C:\Programmi\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Programmi\File comuni\Ahead\Lib\NMIndexingService.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Programmi\CyberLink\Shared Files\RichVideo.exe

O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

--

End of file - 7201 bytes

2) Process explorer

Process PID CPU Private Bytes Working Set Description Company Name

System Idle Process 0 96.92 0 K 28 K

Interrupts n/a 0 K 0 K Hardware Interrupts

DPCs n/a 0 K 0 K Deferred Procedure Calls

System 4 0 K 236 K

smss.exe 572 172 K 416 K Windows NT Session Manager Microsoft Corporation

csrss.exe 636 1.688 K 4.224 K Client Server Runtime Process Microsoft Corporation

winlogon.exe 660 6.072 K 1.972 K Applicazione Accesso a Windows NT Microsoft Corporation

services.exe 712 1.54 1.784 K 3.560 K Applicazione Servizi e Controller Microsoft Corporation

svchost.exe 876 3.120 K 5.216 K Generic Host Process for Win32 Services Microsoft Corporation

NMIndexStoreSvr.exe 2076 14.640 K 18.780 K Nero Home Nero AG

svchost.exe 936 1.940 K 4.612 K Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1032 15.060 K 25.088 K Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1100 1.856 K 4.168 K Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1240 1.528 K 3.952 K Generic Host Process for Win32 Services Microsoft Corporation

aswUpdSv.exe 1432 484 K 252 K avast! Antivirus updating service ALWIL Software

ashServ.exe 1480 79.004 K 50.784 K avast! antivirus service ALWIL Software

spoolsv.exe 304 4.036 K 6.268 K Spooler SubSystem App Microsoft Corporation

svchost.exe 1388 1.376 K 3.932 K Generic Host Process for Win32 Services Microsoft Corporation

nvsvc32.exe 1508 2.280 K 3.972 K NVIDIA Driver Helper Service, Version 91.63 NVIDIA Corporation

RichVideo.exe 1168 832 K 3.036 K RichVideo Module

slserv.exe 464 260 K 976 K User-Level Modem Service

svchost.exe 524 2.512 K 4.388 K Generic Host Process for Win32 Services Microsoft Corporation

wdfmgr.exe 596 1.540 K 1.820 K Windows User Mode Driver Manager Microsoft Corporation

NMIndexingService.exe 1316 6.072 K 9.520 K Nero Home Nero AG

ashMaiSv.exe 2124 2.352 K 1.036 K avast! e-Mail Scanner Service ALWIL Software

ashWebSv.exe 2168 41.168 K 16.496 K avast! Web Scanner ALWIL Software

alg.exe 2464 1.184 K 3.644 K Application Layer Gateway Service Microsoft Corporation

msiexec.exe 3040 2.616 K 6.308 K Windows® installer Microsoft Corporation

lsass.exe 724 4.172 K 1.732 K LSA Shell (Export Version) Microsoft Corporation

explorer.exe 1580 23.644 K 38.324 K Esplora risorse Microsoft Corporation

rundll32.exe 1660 2.200 K 3.408 K Modulo di esecuzione DLL come applicazioni Microsoft Corporation

RTHDCPL.exe 1668 19.356 K 22.392 K Realtek HD Audio Control Panel Realtek Semiconductor Corp.

GrooveMonitor.exe 1692 1.696 K 6.368 K GrooveMonitor Utility Microsoft Corporation

ashDisp.exe 1700 2.528 K 3.420 K avast! service GUI component ALWIL Software

PDVDServ.exe 1708 840 K 3.288 K PowerDVD RC Service Cyberlink Corp.

hpwuSchd2.exe 1732 620 K 2.316 K Hewlett-Packard Product Assistant Hewlett-Packard Development Company, L.P.

jusched.exe 1776 848 K 2.940 K Java Update Scheduler Sun Microsystems, Inc.

ctfmon.exe 1792 920 K 3.380 K CTF Loader Microsoft Corporation

NMBgMonitor.exe 1808 5.940 K 10.004 K Nero Home Nero AG

hpqtra08.exe 1844 4.544 K 8.788 K HP Digital Imaging Monitor Hewlett-Packard Development Company, L.P.

hpqste08.exe 1976 11.220 K 16.968 K HP CUE Status Hewlett-Packard Development Company, L.P.

SPUVolumeWatcher.exe 1868 896 K 1.856 K Media Check Tool Sony Corporation

iexplore.exe 3788 9.312 K 2.852 K Internet Explorer Microsoft Corporation

iexplore.exe 2388 28.888 K 38.620 K Internet Explorer Microsoft Corporation

iexplore.exe 2996 24.352 K 30.940 K Internet Explorer Microsoft Corporation

uTorrent.exe 2524 4.604 K 8.960 K µTorrent BitTorrent, Inc.

WinRAR.exe 1048 7.920 K 10.888 K WinRAR archiver Alexander Roshal

procexp.exe 764 1.54 14.748 K 20.260 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com

Process: uTorrent.exe Pid: 2524

Name Description Company Name Version

ACTIVEDS.dll DLL Livello router di AD Microsoft Corporation 5.1.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.1.2600.5512

ADVAPI32.dll API Windows 32 Base avanzato Microsoft Corporation 5.1.2600.5755

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.2

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.700

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.5512

comdlg32.dll DLL delle finestre di dialogo comuni Microsoft Corporation 6.0.2900.5512

COMRes.dll Microsoft Corporation 2001.12.4414.700

credui.dll Interfaccia utente Gestione credenziali Microsoft Corporation 5.1.2600.5512

CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

ctype.nls

DnsApi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.5625

dot3api.dll API configurazione automatica 802.3 Microsoft Corporation 5.1.2600.5512

dot3dlg.dll Helper interfaccia utente 802.3 Microsoft Corporation 5.1.2600.5512

eappcfg.dll Configurazione peer EAP Microsoft Corporation 5.1.2600.5512

eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.1.2600.5512

GDI32.dll GDI Client DLL Microsoft Corporation 5.1.2600.5698

hnetcfg.dll Gestione configurazione della rete domestica Microsoft Corporation 5.1.2600.5512

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.1.2600.5512

Iphlpapi.dll API helper IP Microsoft Corporation 5.1.2600.5512

kernel32.dll DLL client di Windows NT BASE API Microsoft Corporation 5.1.2600.5781

locale.nls

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.1.2600.5512

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.1.2600.5875

MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.1.2600.5512

msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.1.2600.5512

MSVCP60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.2.3104.0

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.5512

mswsock.dll Service Provider Microsoft Windows Sockets 2.0 Microsoft Corporation 5.1.2600.5625

netapi32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.5694

netshell.dll Shell connessioni di rete Microsoft Corporation 5.1.2600.5512

ntdll.dll DLL del livello NT Microsoft Corporation 5.1.2600.5755

ole32.dll Microsoft OLE per Windows Microsoft Corporation 5.1.2600.5512

oleaut32.dll Microsoft Corporation 5.1.2600.5512

OneX.DLL Libreria supplicant IEEE 802.1X Microsoft Corporation 5.1.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.1.2600.5512

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.5795

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.5507

rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.5512

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.1.2600.5512

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.5834

SETUPAPI.dll API dell'installazione di Windows Microsoft Corporation 5.1.2600.5512

SHELL32.dll DLL comune della shell di Windows Microsoft Corporation 6.0.2900.5622

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.2900.5512

SHLWAPI.dll Libreria leggera di utilit per la shell Microsoft Corporation 6.0.2900.5912

sortkey.nls

sorttbls.nls

unicode.nls

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.5512

USERENV.dll Userenv Microsoft Corporation 5.1.2600.5512

uTorrent.exe µTorrent BitTorrent, Inc. 2.0.0.18620

uxtheme.dll Libreria UxTheme di Microsoft Microsoft Corporation 6.0.2900.5512

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.5512

WINSTA.dll Winstation Library Microsoft Corporation 5.1.2600.5512

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.5512

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.5512

WS2HELP.dll Helper di Windows Socket 2.0 per Windows NT Microsoft Corporation 5.1.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.5512

WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.1.2600.5512

xpsp2res.dll Messaggi del Service Pack 2 Microsoft Corporation 5.1.2600.5512

3) Crashdump file

http://www.mediafire.com/?jdz5zndzdzm

[AngelDevil87]

... :/

[Firon]

It appears to be the XviD video filter you installed that's causing the crash, probably from the Cucusoft iPod converter.

FAILURE_BUCKET_ID: STATUS_INTEGER_DIVIDE_BY_ZERO_c0000094_xvid.ax!Unknown

[AngelDevil87]

I removed Cucusoft iPod converter but uTorrent still crashes when I try to create a file .torrent :/

[Firon]

Hmm. Try just unregistering XviD.ax with DirectShow Filter Manager. http://www.softella.com/dsfm/index.en.htm

If that still doesn't work, crash uT again and upload the dump.

[harlock592]

Hi, same for me, i am running the last version of uTorrent, and i can't create the torrent file i want to.

i don't have Xvid codec, i have avast. maybe that comes from avast which makes uTorrent Torrent creating to crash....