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utorrent locking up at random times


dovetail

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Posted

I am having the problem of uTorrent locking up randomly and needing to use task manager to kill the process. I first ran into this problem with uTorrent 2.0 after upgrading from 1.8.5. I tried completely uninstalling 2.0 and using 1.8.5 again but still had the same lockup issue. I have attached my HijackThis and Process Explorer logs for help. This problem is only happening on my Windows XP system and not my Windows 7 system. They are both running the same Antivirus and Firewall software.

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====================================================

Here is my HijackThis log

Logfile of Trend Micro HijackThis v2.0.3 (BETA)

Scan saved at 1:56:55 PM, on 4/8/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe

C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\IR Server Suite\IR Server.exe

C:\Program Files\CyberLink\Shared files\RichVideo.exe

C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\Program Files\UltraVNC\WinVNC.exe

c:\WINDOWS\system32\ZuneBusEnum.exe

C:\Program Files\UltraVNC\WinVNC.exe

C:\Program Files\Java\jre6\bin\javaw.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe

C:\Program Files\IR Server Suite\IR Server Tray.exe

C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe

C:\Program Files\IR Server Suite\Translator.exe

C:\Program Files\BitDefender\BitDefender 2010\seccenter.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\WINDOWS\explorer.exe

C:\WINDOWS\system32\msiexec.exe

C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://update.microsoft.com/microsoftupdate

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2010\IEToolbar.dll

O4 - HKLM\..\Run: [TED] C:\Program Files\Torrent Episode Downloader\ted.exe

O4 - HKLM\..\Run: [uTorrent] C:\Program Files\uTorrent\uTorrent.exe

O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"

O4 - HKLM\..\Run: [bDAgent] "C:\Program Files\BitDefender\BitDefender 2010\bdagent.exe"

O4 - HKLM\..\Run: [bitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2010\IEShow.exe"

O4 - HKCU\..\Run: [MediaPortal] C:\Program Files\Team MediaPortal\MediaPortal\MediaPortal.exe

O4 - HKCU\..\Run: [iR Server Tray] "C:\Program Files\IR Server Suite\IR Server Tray.exe"

O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe

O4 - HKCU\..\Run: [Translator] C:\Program Files\IR Server Suite\Translator.exe

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1232485805843

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1232482744363

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{F92A15D4-010E-48BA-B5C3-452298FECC7E}: NameServer = 192.168.0.1

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: BrlAPI - Unknown owner - C:\cygwin\bin\cygrunsrv.exe

O23 - Service: IR Server (IRServer) - and-81 - C:\Program Files\IR Server Suite\IR Server.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe

O23 - Service: TVService - Team MediaPortal - C:\Program Files\Team MediaPortal\MediaPortal TV Server\TVService.exe

O23 - Service: uvnc_service - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe

O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe

--

End of file - 9083 bytes

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Process Explorer Log:

Process PID CPU Description Company Name

System Idle Process 0 92.31

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4 0.77

smss.exe 980 Windows NT Session Manager Microsoft Corporation

csrss.exe 1292 Client Server Runtime Process Microsoft Corporation

winlogon.exe 1372 Windows NT Logon Application Microsoft Corporation

services.exe 1480 1.54 Services and Controller app Microsoft Corporation

ati2evxx.exe 1668 ATI External Event Utility EXE Module ATI Technologies Inc.

svchost.exe 1684 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1752 Generic Host Process for Win32 Services Microsoft Corporation

livesrv.exe 1800 BitDefender Update Service BitDefender S.R.L.

vsserv.exe 1832 2.31 BitDefender Security Service BitDefender S.R.L.

svchost.exe 1904 Generic Host Process for Win32 Services Microsoft Corporation

wuauclt.exe 2864 Windows Update Microsoft Corporation

svchost.exe 1940 Generic Host Process for Win32 Services Microsoft Corporation

WudfHost.exe 576 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation

svchost.exe 468 Generic Host Process for Win32 Services Microsoft Corporation

IR Server.exe 1888 IR Server and-81

sqlservr.exe 324 SQL Server Windows NT Microsoft Corporation

RichVideo.exe 364 RichVideo Module

locator.exe 496 Rpc Locator Microsoft Corporation

sqlbrowser.exe 688 SQL Browser Service EXE Microsoft Corporation

sqlwriter.exe 668 SQL Server VSS Writer Microsoft Corporation

winvnc.exe 972 VNC server for X64/win32 UltraVNC

winvnc.exe 2848 3.08 VNC server for X64/win32 UltraVNC

ZuneBusEnum.exe 1312 Zune Bus Enumerator Service Microsoft Corporation

alg.exe 2900 Application Layer Gateway Service Microsoft Corporation

msiexec.exe 320 Windows® installer Microsoft Corporation

lsass.exe 1492 LSA Shell (Export Version) Microsoft Corporation

ati2evxx.exe 1976 ATI External Event Utility EXE Module ATI Technologies Inc.

explorer.exe 436 Windows Explorer Microsoft Corporation

ZuneLauncher.exe 3360 Zune Auto-Launcher Microsoft Corporation

bdagent.exe 3372 BitDefender Agent BitDefender S.R.L.

seccenter.exe 2140 BitDefender Security Center BitDefender S.R.L.

IR Server Tray.exe 3424 IR Server Tray

AnyDVDtray.exe 3456 AnyDVD Application SlySoft, Inc.

Translator.exe 3480 Translator and-81

javaw.exe 3272 Java Platform SE binary Sun Microsystems, Inc.

uTorrent.exe 3824 µTorrent BitTorrent, Inc.

explorer.exe 220 Windows Explorer Microsoft Corporation

procexp.exe 3248 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

I do not have any crash dump files as there are none on my system that I was able to locate.

Thanks in advance for any and all advice

Posted

You have to select utorrent.exe and enable DLL mode (ctrl+D) in process Explorer, edit your log.

Anyway I have some doubts about BitDefender that's locking utorrent.exe.

Posted

Here is my process explorer with uTorrent.exe highlighted and ctrl+d enabled

Process PID CPU Description Company Name

System 4

System Idle Process 0 85.38

uTorrent.exe 3284 µTorrent BitTorrent, Inc.

AnyDVDtray.exe 3448 AnyDVD Application SlySoft, Inc.

alg.exe 2892 Application Layer Gateway Service Microsoft Corporation

ati2evxx.exe 1756 ATI External Event Utility EXE Module ATI Technologies Inc.

ati2evxx.exe 344 ATI External Event Utility EXE Module ATI Technologies Inc.

bdagent.exe 3320 BitDefender Agent BitDefender S.R.L.

seccenter.exe 3792 BitDefender Security Center BitDefender S.R.L.

vsserv.exe 984 BitDefender Security Service BitDefender S.R.L.

livesrv.exe 2624 0.77 BitDefender Update Service BitDefender S.R.L.

csrss.exe 1352 Client Server Runtime Process Microsoft Corporation

DPCs n/a 1.54 Deferred Procedure Calls

svchost.exe 1776 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1836 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 264 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 296 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1096 Generic Host Process for Win32 Services Microsoft Corporation

Interrupts n/a Hardware Interrupts

IR Server.exe 340 IR Server and-81

IR Server Tray.exe 3404 IR Server Tray

javaw.exe 3184 Java Platform SE binary Sun Microsystems, Inc.

lsass.exe 1584 LSA Shell (Export Version) Microsoft Corporation

RichVideo.exe 644 RichVideo Module

locator.exe 2040 Rpc Locator Microsoft Corporation

services.exe 1572 0.77 Services and Controller app Microsoft Corporation

sqlbrowser.exe 680 SQL Browser Service EXE Microsoft Corporation

sqlwriter.exe 788 SQL Server VSS Writer Microsoft Corporation

sqlservr.exe 1168 SQL Server Windows NT Microsoft Corporation

procexp.exe 2856 0.77 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

Translator.exe 3416 Translator and-81

winvnc.exe 1484 VNC server for X64/win32 UltraVNC

winvnc.exe 2992 10.77 VNC server for X64/win32 UltraVNC

WudfHost.exe 820 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation

explorer.exe 708 Windows Explorer Microsoft Corporation

explorer.exe 1976 Windows Explorer Microsoft Corporation

winlogon.exe 1440 Windows NT Logon Application Microsoft Corporation

smss.exe 1056 Windows NT Session Manager Microsoft Corporation

ZuneLauncher.exe 3316 Zune Auto-Launcher Microsoft Corporation

ZuneBusEnum.exe 2052 Zune Bus Enumerator Service Microsoft Corporation

Process: uTorrent.exe Pid: 3284

Name Description Company Name Version

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.1.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.1.2600.5512

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.5755

ADvdDiscHlp1.dll ADvdDisc Dynamic Link Library SlySoft, Inc. 2.0.1.1

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.2

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.700

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.5512

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.5512

COMRes.dll Microsoft Corporation 2001.12.4414.700

credui.dll Credential Manager User Interface Microsoft Corporation 5.1.2600.5512

CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

ctype.nls

DnsApi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.5625

dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.1.2600.5512

dot3dlg.dll 802.3 UI Helper Microsoft Corporation 5.1.2600.5512

eappcfg.dll Eap Peer Config Microsoft Corporation 5.1.2600.5512

eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.1.2600.5512

GDI32.dll GDI Client DLL Microsoft Corporation 5.1.2600.5698

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.1.2600.5512

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.1.2600.5512

Iphlpapi.dll IP Helper API Microsoft Corporation 5.1.2600.5512

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.5781

locale.nls

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.1.2600.5512

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.1.2600.5875

msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.1.2600.5512

MSVCP60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.2.3104.0

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.5512

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.1.2600.5625

netapi32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.5694

netshell.dll Network Connections Shell Microsoft Corporation 5.1.2600.5512

ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.5755

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.5512

oleaut32.dll Microsoft Corporation 5.1.2600.5512

OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 5.1.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.1.2600.5512

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.5795

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.5507

rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.5512

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.1.2600.5512

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.5834

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.1.2600.5512

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.5622

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.2900.5512

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.5912

sortkey.nls

sorttbls.nls

unicode.nls

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.5512

USERENV.dll Userenv Microsoft Corporation 5.1.2600.5512

uTorrent.exe µTorrent BitTorrent, Inc. 2.0.0.18488

UxTheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.5512

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.5512

WINSTA.dll Winstation Library Microsoft Corporation 5.1.2600.5512

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.5512

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.5512

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.1.2600.5512

wship6.dll IPv6 Helper DLL Microsoft Corporation 5.1.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.5512

WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.1.2600.5512

xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.1.2600.5512

Posted

I don't know why AnyDVD would get injected, I do know that the same version of AnyDVD has been installed on this pc longer then I have run uTorrent (no patches or updates to AnyDVD applied) so i don't think thats causing the problem but I will disable AnyDVD for a while and report back if I am still having problems.

Posted

Well it happened again to me. I will uninstall BitDefender and test again.

Just in case you want to know here is my Process Explorer from during the locked up time

Process PID CPU Description Company Name

System 4

System Idle Process 0 90.91

uTorrent.exe 4072 µTorrent BitTorrent, Inc.

alg.exe 3176 Application Layer Gateway Service Microsoft Corporation

ati2evxx.exe 1728 ATI External Event Utility EXE Module ATI Technologies Inc.

ati2evxx.exe 240 ATI External Event Utility EXE Module ATI Technologies Inc.

bdagent.exe 3664 BitDefender Agent BitDefender S.R.L.

seccenter.exe 2972 0.76 BitDefender Security Center BitDefender S.R.L.

vsserv.exe 1908 BitDefender Security Service BitDefender S.R.L.

livesrv.exe 1876 BitDefender Update Service BitDefender S.R.L.

csrss.exe 1364 Client Server Runtime Process Microsoft Corporation

DPCs n/a 0.76 Deferred Procedure Calls

svchost.exe 1748 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1828 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1992 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 2028 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 932 Generic Host Process for Win32 Services Microsoft Corporation

Interrupts n/a Hardware Interrupts

IR Server.exe 1004 IR Server and-81

IR Server Tray.exe 3736 IR Server Tray

javaw.exe 3532 Java Platform SE binary Sun Microsystems, Inc.

lsass.exe 1564 LSA Shell (Export Version) Microsoft Corporation

RichVideo.exe 844 RichVideo Module

locator.exe 864 Rpc Locator Microsoft Corporation

services.exe 1552 1.52 Services and Controller app Microsoft Corporation

sqlbrowser.exe 1100 SQL Browser Service EXE Microsoft Corporation

sqlwriter.exe 1112 SQL Server VSS Writer Microsoft Corporation

sqlservr.exe 1104 SQL Server Windows NT Microsoft Corporation

procexp.exe 800 0.76 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

Translator.exe 3780 Translator and-81

winvnc.exe 2120 VNC server for X64/win32 UltraVNC

winvnc.exe 3216 5.30 VNC server for X64/win32 UltraVNC

cmd.exe 3864 Windows Command Processor Microsoft Corporation

WudfHost.exe 712 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation

explorer.exe 600 Windows Explorer Microsoft Corporation

explorer.exe 3832 Windows Explorer Microsoft Corporation

winlogon.exe 1444 Windows NT Logon Application Microsoft Corporation

smss.exe 1072 Windows NT Session Manager Microsoft Corporation

taskmgr.exe 2084 Windows TaskManager Microsoft Corporation

wuauclt.exe 568 Windows Update Microsoft Corporation

ZuneLauncher.exe 3572 Zune Auto-Launcher Microsoft Corporation

ZuneBusEnum.exe 2216 Zune Bus Enumerator Service Microsoft Corporation

Process: uTorrent.exe Pid: 4072

Name Description Company Name Version

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.1.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.1.2600.5512

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.5755

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.2

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.700

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.5512

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.5512

COMRes.dll Microsoft Corporation 2001.12.4414.700

credui.dll Credential Manager User Interface Microsoft Corporation 5.1.2600.5512

CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

ctype.nls

DnsApi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.5625

dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.1.2600.5512

dot3dlg.dll 802.3 UI Helper Microsoft Corporation 5.1.2600.5512

eappcfg.dll Eap Peer Config Microsoft Corporation 5.1.2600.5512

eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.1.2600.5512

GDI32.dll GDI Client DLL Microsoft Corporation 5.1.2600.5698

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.1.2600.5512

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.1.2600.5512

Iphlpapi.dll IP Helper API Microsoft Corporation 5.1.2600.5512

KERNEL32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.5781

locale.nls

midas32.dll BitDefender Active Virus Control Filtering Library BitDefender S.R.L. Bucharest, ROMANIA 0.5.1766.2587

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.1.2600.5512

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.1.2600.5875

MSVCP60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.2.3104.0

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.5512

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.1.2600.5625

NETAPI32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.5694

netshell.dll Network Connections Shell Microsoft Corporation 5.1.2600.5512

ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.5755

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.5512

oleaut32.dll Microsoft Corporation 5.1.2600.5512

OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 5.1.2600.5512

plugin_base.m32 BitDefender Active Virus Control Plugin - BASE BitDefender S.R.L. Bucharest, ROMANIA 0.5.1766.1541

plugin_extra.m32 BitDefender Active Virus Control Plugin - EXTRA BitDefender S.R.L. Bucharest, ROMANIA 0.5.1766.997

plugin_fragments.m32 BitDefender Active Virus Control Plugin - FRAGMENTS BitDefender S.R.L. Bucharest, ROMANIA 0.5.1766.924

plugin_net.m32 BitDefender Active Virus Control Plugin - NET BitDefender S.R.L. Bucharest, ROMANIA 0.5.1766.991

plugin_nt.m32 BitDefender Active Virus Control Plugin - NT BitDefender S.R.L. Bucharest, ROMANIA 0.5.1766.817

plugin_registry.m32 BitDefender Active Virus Control Plugin - REGISTRY BitDefender S.R.L. Bucharest, ROMANIA 0.5.1766.1043

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.1.2600.5512

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.5795

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.5507

rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.5512

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.1.2600.5512

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.5834

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.1.2600.5512

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.5622

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.2900.5512

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.5912

sortkey.nls

sorttbls.nls

unicode.nls

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.5512

USERENV.dll Userenv Microsoft Corporation 5.1.2600.5512

uTorrent.exe µTorrent BitTorrent, Inc. 2.0.0.18488

UxTheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.5512

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.5512

WINSTA.dll Winstation Library Microsoft Corporation 5.1.2600.5512

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.5512

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.5512

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.1.2600.5512

wship6.dll IPv6 Helper DLL Microsoft Corporation 5.1.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.5512

WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.1.2600.5512

xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.1.2600.5512

Posted

Well it seems that not running BitDefender has solved the lockup issue... I am a little confused though as I have had both uT and BD installed for over a year and and this started only after uT 2.0 but now affects all older versions of uT as well. I think it is a problem with the way uT handles the injections not the BD injecting a bad DLL. I think i will have to switch to another BT client if this problem is not solved soon. I have nearly a year left on my subscription to BD and cannot justify throwing away that money for a free BT program.

I am sorry to have to say that because I have gotten all my friends and family to use uTorrent from a host of other BT clients and truly love the program.

I hope someone can come up with a solution so I can continue to use both BD and uT.

Posted

So my uT locked up again and this time without BD but AVG instead. Here is my Process Explorer with Ctrl+D on uTorrent after it hung. They all look like normal MS DLLs so I don't know what is not suppost to be there or what would be conflicting now.

Process PID CPU Description Company Name

System 4

System Idle Process 0 93.08

uTorrent.exe 2592 µTorrent BitTorrent, Inc.

alg.exe 1560 Application Layer Gateway Service Microsoft Corporation

ati2evxx.exe 1908 ATI External Event Utility EXE Module ATI Technologies Inc.

ati2evxx.exe 436 ATI External Event Utility EXE Module ATI Technologies Inc.

avgam.exe 3764 AVG Alert Manager AVG Technologies CZ, s.r.o.

avgchsvx.exe 564 AVG Cache Server AVG Technologies CZ, s.r.o.

avgemc.exe 2968 AVG E-Mail Scanner AVG Technologies CZ, s.r.o.

avgfws9.exe 3320 AVG Firewall Service AVG Technologies CZ, s.r.o.

AVGIDSAgent.exe 908 AVG IDS application AVG Technologies CZ, s.r.o.

AVGIDSMonitor.exe 2276 AVG IDS application AVG Technologies CZ, s.r.o.

avgnsx.exe 3908 AVG Network scanner Service AVG Technologies CZ, s.r.o.

avgrsx.exe 700 AVG Resident Shield Service AVG Technologies CZ, s.r.o.

avgcsrvx.exe 1132 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o.

avgcsrvx.exe 1088 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o.

avgcsrvx.exe 2528 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o.

avgtray.exe 1864 AVG Tray Monitor AVG Technologies CZ, s.r.o.

avgwdsvc.exe 3188 AVG Watchdog Service AVG Technologies CZ, s.r.o.

csrss.exe 1508 Client Server Runtime Process Microsoft Corporation

DPCs n/a 0.77 Deferred Procedure Calls

svchost.exe 1924 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1996 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 148 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 220 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 372 Generic Host Process for Win32 Services Microsoft Corporation

Interrupts n/a Hardware Interrupts

IR Server.exe 3396 IR Server and-81

IR Server Tray.exe 224 IR Server Tray

javaw.exe 1492 Java Platform SE binary Sun Microsystems, Inc.

lsass.exe 1724 LSA Shell (Export Version) Microsoft Corporation

RichVideo.exe 1460 RichVideo Module

locator.exe 2212 Rpc Locator Microsoft Corporation

services.exe 1712 0.77 Services and Controller app Microsoft Corporation

sqlbrowser.exe 2268 SQL Browser Service EXE Microsoft Corporation

sqlwriter.exe 2376 SQL Server VSS Writer Microsoft Corporation

sqlservr.exe 916 SQL Server Windows NT Microsoft Corporation

procexp.exe 796 0.77 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

Translator.exe 352 Translator and-81

winvnc.exe 2684 VNC server for X64/win32 UltraVNC

winvnc.exe 3784 3.08 VNC server for X64/win32 UltraVNC

explorer.exe 1076 0.77 Windows Explorer Microsoft Corporation

explorer.exe 2996 Windows Explorer Microsoft Corporation

winlogon.exe 1588 Windows NT Logon Application Microsoft Corporation

smss.exe 1224 Windows NT Session Manager Microsoft Corporation

taskmgr.exe 1384 0.77 Windows TaskManager Microsoft Corporation

ZuneLauncher.exe 1844 Zune Auto-Launcher Microsoft Corporation

ZuneBusEnum.exe 2844 Zune Bus Enumerator Service Microsoft Corporation

Process: uTorrent.exe Pid: 2592

Name Description Company Name Version

unicode.nls

locale.nls

sorttbls.nls

ctype.nls

sortkey.nls

uTorrent.exe µTorrent BitTorrent, Inc. 2.0.0.18488

ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.5755

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.5781

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.5755

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.5795

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.5834

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.5512

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.5512

GDI32.dll GDI Client DLL Microsoft Corporation 5.1.2600.5698

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.5512

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.5912

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.5512

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.5622

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.5512

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.1.2600.5512

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.1.2600.5512

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.5507

USERENV.dll Userenv Microsoft Corporation 5.1.2600.5512

oleaut32.dll Microsoft Corporation 5.1.2600.5512

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.5512

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.2900.5512

DnsApi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.5625

UxTheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.5512

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.700

COMRes.dll Microsoft Corporation 2001.12.4414.700

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.5512

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.1.2600.5512

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.1.2600.5625

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.5512

wship6.dll IPv6 Helper DLL Microsoft Corporation 5.1.2600.5512

Iphlpapi.dll IP Helper API Microsoft Corporation 5.1.2600.5512

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.1.2600.5512

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.1.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.1.2600.5512

NETAPI32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.5694

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.5512

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.2

rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.5512

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.1.2600.5512

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.1.2600.5512

xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.1.2600.5512

netshell.dll Network Connections Shell Microsoft Corporation 5.1.2600.5512

credui.dll Credential Manager User Interface Microsoft Corporation 5.1.2600.5512

dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.1.2600.5512

dot3dlg.dll 802.3 UI Helper Microsoft Corporation 5.1.2600.5512

OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 5.1.2600.5512

WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.1.2600.5512

WINSTA.dll Winstation Library Microsoft Corporation 5.1.2600.5512

CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.1.2600.5875

eappcfg.dll Eap Peer Config Microsoft Corporation 5.1.2600.5512

MSVCP60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.2.3104.0

eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.1.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.1.2600.5512

Posted

And again it locked up on me, this time it locked up right after moving a file that it completed from my downloading folder to my downloaded folder. I dont know if that has been the case every time it has crashed though.

Posted

What do you mean "hang" report in the "logger tab"? what program are you talking about that would say that?

I noticed now that I have been getting the lockups that the WebUI does not work most of the time under Firefox but will under IE some of the time. I have a Windows XP, Windows 7 and Ubuntu Linux clients with the same results for the WebUI. I don't know if they are related or not but thought I would add that tidbit.

Posted

µT has a logger (last tab) and sends a report about the lockups. (if you have enabled this option of course).

Does µT lock up when your DL speed is low (like 1/2 or 1/4 of its max)?

Posted

I cannot see uTorrent after it hangs. It shows up in Task Manager but there is no icon in my tray and when I try to load a new copy it just takes 5 minutes to load then complains that uTorrent is already loaded. After killing the process tree in Task Manager then starting a new copy of uTorrent the logger shows ipfilter.dat loaded, started diagnostic tread and IPv6 started nothing else. Is there a way for me to read the log in notepad after the crash? I did not see any options to save the log in the preferences.

Posted

I have fought with uTorrent and tried stopping everything that loads, one at a time, to no avail. There does not seem to be any programs that are causing uTorrent to lock up and based on my test results I have to assume it is a problem with uTorrent itself and will stop using it until a stable version comes out. I have found deluge (http://deluge-torrent.org/) that has everything that I want in a torrent client. I hope to some day be able to return to uTorrent when the current problems are resolved and performance issues with the webUI are fixed.

Thanks for all your help!

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