Stops Responding!!!

arsenalram · April 21, 2010

hi guys,

when i open uTorrent, it seems like everything is fine, but within a few minutes it stops responding. after i close it, it still appears in task manager. when i try to reopen uT, it says its already open.

this is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:58:33, on 13/04/2010

Platform: Unknown Windows (WinNT 6.01.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskhost.exe

C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesApp32.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Toshiba TEMPRO\TemproTray.exe

C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\Toshiba\Power Saver\TPwrMain.exe

C:\Program Files\Toshiba\SmoothView\SmoothView.exe

C:\Windows\vsnpstd3.exe

C:\Windows\System32\hkcmd.exe

C:\Program Files\HP\HP Software Update\hpwuschd2.exe

C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\!Easy ScreenSaver Station\EzSSStation.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE

C:\Program Files\Stardock\ObjectDock\ObjectDock.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Users\Ram Ghai\Desktop\smpro_dm.exe

C:\Program Files\Mozilla Firefox\firefox.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)

O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll

O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\Snagit 9\SnagitBHO.dll

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office14\GROOVEEX.DLL

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~3\Office14\URLREDIR.DLL

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: BGAntiphishingBHO - {FC872B94-35E3-4B94-B028-184A2A1C7CCE} - C:\Program Files\BullGuard Ltd\BullGuard\Antiphishing\IE\BGAntiphishingIEBHO.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\/Adobe Contribute CS4/contributeieplugin.dll

O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 9\SnagitIEAddin.dll

O3 - Toolbar: Nero Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (file missing)

O4 - HKLM\..\Run: [synTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Toshiba TEMPRO] C:\Program Files\Toshiba TEMPRO\TemproTray.exe

O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE

O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe

O4 - HKLM\..\Run: [smoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe

O4 - HKLM\..\Run: [smartFaceVWatcher] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe

O4 - HKLM\..\Run: [bCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKLM\..\Run: [snpstd3] C:\Windows\vsnpstd3.exe

O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe

O4 - HKLM\..\Run: [TFNF5] TFNF5.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [iTSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [bullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe" -boot

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [Corel Photo Downloader] "C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe" -startup

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O4 - HKCU\..\Run: [EzSSS] "C:\Program Files\!Easy ScreenSaver Station\EzSSStation.exe" -T

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [TOSHIBA Online Product Information] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [TOSHIBA Online Product Information] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe (User 'Default user')

O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\Toshiba\TRDCReminder\TRDCReminder.exe (User 'Default user')

O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE

O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201

O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203

O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res:///105

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)

O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)

O9 - Extra button: BullGuard - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard\Antiphishing\IE\BGAntiphishingIE.dll

O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll

O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware workstation\vsocklib.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll

O13 - Gopher Prefix:

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O20 - AppInit_DLLs: BgGamingMonitor.dll

O22 - SharedTaskScheduler: Deskscapes - {EC654325-1273-C2A9-2B7C-45D29BCE68FB} - (no file)

O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences\FencesMenu.dll

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: BgRaSvc - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\Support\BgRaSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: BullGuard scanning service (BsScanner) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe

O23 - Service: BullGuard update service (BsUpdate) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe

O23 - Service: ConfigFree WiMAX Service (cfWiMAXService) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFIWmxSvcs.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: NIHardwareService - Unknown owner - C:\Program Files\Common Files\Native Instruments\Hardware\NIHardwareService.exe (file missing)

O23 - Service: NLS Service (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\system32\NLSSRV32.EXE

O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)

O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe

O23 - Service: TOSHIBA Modem region select service (RSELSVC) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\RSelect\RSelSvc.exe

O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

O23 - Service: TeamViewer 5 (TeamViewer5) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe

O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files\Toshiba TEMPRO\TemproSvc.exe

O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

O23 - Service: TOSHIBA HDD SSD Alert Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe

O23 - Service: @C:\Program Files\TuneUp Utilities 2010\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpDefragService.exe

O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Program Files\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe

O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation\vmware-ufad.exe

O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation\vmware-authd.exe

O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe

O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe

--

End of file - 15762 bytes

PLEASE HELP!

DreadWingKnight · April 21, 2010

And with bullguard temporarily uninstalled?

arsenalram · April 22, 2010

what?

DreadWingKnight · April 22, 2010

You have bullugard installed as internet security software.

Try with it temporarily uninstalled.

arsenalram · April 22, 2010

thanks!

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