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New uTorrent version freezing Vista


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Hey guys, I seem to be having a problem with the new version of uTorrent which you guys sent out last week sometime. I've been having a vista freezing problem for a week or so and its been killing me as i couldn't figure out why. I'm 90% sure its uTorrent as when i closed the app my pc didn't freeze for 2-3 hours, I opened up uTorrent and 2minutes later my pc froze. Ps when i mean freeze i mean - no mouse movement, screen freeze, but NO blue screen. Simply have to power off laptop the manual way.

I've looked through the other threads - I don't have a firewall running, im using AVG Pro 9 and i've read about File Indexing being a problem and thats turned OFF.

I've been using utorrent for about 3-4 years now and had no problems. They started last week sometime, and if i can remember correctly thats when an update for uTorrent came out, which i automatically updated.

I've got a log:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 05:58:04, on 07/05/2010

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v8.00 (8.00.6001.18904)

Boot mode: Normal

Running processes:




C:\Program Files\AVG\AVG9\avgtray.exe

C:\Program Files\DU Meter\DUMeter.exe

C:\Program Files\Synaptics\SynTP\syntpenh .exe

C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe

C:\Program Files\Maxthon2\Maxthon.exe




R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: (no name) - {074C1DC5-9320-4A9A-947D-C042949C6216} - (no file)

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: FlashFXP Helper for Internet Explorer - {E5A1691B-D188-4419-AD02-90002030B8EE} - C:\PROGRA~1\FlashFXP\IEFlash.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: (no name) - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - (no file)

O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll

O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe

O4 - HKCU\..\Run: [uTorrent] "C:\Users\Amit\Desktop\utorrent.exe"

O4 - HKCU\..\Run: [DU Meter] C:\Program Files\DU Meter\DUMeter.exe

O4 - Startup: Syanptics Mouse.lnk = C:\Program Files\Synaptics\SynTP\syntpenh .exe

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL

O16 - DPF: {40F576AD-8680-4F9E-9490-99D069CD665F} (System Requirements Lab Class) - http://srtest-cdn.systemrequirementslab.com.s3.amazonaws.com/bin/sysreqlabdetect.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: avgrsstx.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll

O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe

O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe

O23 - Service: DU Meter Service (DUMeterSvc) - Hagel Technologies Ltd - C:\Program Files\DU Meter\DUMeterSvc.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe


End of file - 5369 bytes

If its anything to do with this which it might be. I have AVG popup at me shortly after boot up saying Blocked Process of Windows\System32\services.exe with a link to a website http://gbsup.com/***.exe, and a Trojan Horse description. I'm not sure how to get rid of it as AVG doesn't want to after initially finding it. I'll get a screen shot of it next time i boot.

However crashing only occurs when uTorrent is open.

Sorry I've typed quite a lot! Thanks for any help in advance.

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Hey I've recently discovered that it only happens when downloading very large files. I downloaded a 700mb file fine. However I've been downloading a 40gb torrent since last week. So it probably isn't due to the new uTorrent version. Just the fact that i've never downlaoded a file that big before.

Once again, any help would be great.


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Hi moogly, disabling bandwidth management didn't work.

If it helps, the torrent can sit paused or not downloading or even downloading with an error with the tracker and it will not crash. As soon as a few kbs are downloaded it freezes. It also does this whether im downloading a small portion of the torrent such as 50mb/40gig or whether i set it download the whole thing.

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