UTorrent crashing my internet connection

[jkeats]

This is something that has only started happening over the past month or so...really since the last two updates to UTorrent.

I open the program and it starts downloading/uploading, port is forwarded and open, DHT is disabled, speedtest run...and after about 5-10 minutes it crashes my internet connection. I have to reboot both my modem and router. It's the same equipment I've had for a year and never had this issue until a month or so ago.

My router is a Netgear Wireless N 300 Model WNR2000v2

I have DHT disabled and had the upload set to 180 kps.

I even tried uninstalling UTorrent and reinstalling. Still get the same issue.

I've seen the issue before from some other posters but none of the fixes offered have helped my situation. Any ideas on what to try?

[Switeck]

1st and 2nd links in my signature.

[jkeats]

OK, completely uninstalled it, deleted the Utorrent folder under Application Data as well. Reinstalled it and went through the Setup Guide step by step. I also disabled DHT and used the Max Connections chart (link 2) to set it up for my speed.

Still having the same problem occur.

After the application is active for about 10 minutes or so, the bandwith starts dropping. If I catch it before it hits zero and close UTorrent, I can usually just do a Repair for my connection status and the internet connection will be working again. If it drops all the way to zero, it completely knocks out my internet connection, necessitating a reboot of my modem and router.

I also used the "slow internet connection" steps from Link 1 as well.

I've used UTorrent for years. I have had this modem/router setup since last December and it has always worked fantastic, so it's not that. Just recently, again with the recent updates to the program, have I been having this issue.

Any other ideas?

[Switeck]

I am completely missing what your uTorrent settings are, what the speeds of your connection are, and other details that while seem "unchanged" or "non-issues"...could easily be clues to what triggers your problem.

uTorrent v2.x uses UDP aggressively -- due to uTP peers/seeds, Teredo/IPv6, DHT, and Resolve IPs. This can easily be much harder on the average consumer router than v1.8.x using only TCP...even if you changed no settings when you upgraded.

[jkeats]

Sure, here you go. Thanks for the assistance!

Running Win XP SP3

Router: Netgear Wireless N 300 Router Model WNR2000v2 with latest firmware

Download speed: 21.63 mb/s

Upload Speed: .97 mb/s

UTorrent Setup Guide set at Max upload speed: 573.44 kbit/s

Max Upload: 70 kb/s

Connections (torrent): 90

Max torrents: 5

Max active torrents: 4

Global Connection: 400

Upload Slots: 5

Port Forwarded: 46863

DHT disabled

UPnP disabled

NAT-PMP disabled

bit.connect_speed: 4

bt. transp_disposition: 15

net.max_halfopen: 4

I completely uninstalled Utorrent, including the Application Data folder and ran CCleaner to remove anything from the registry. Just to start fresh.

I use a ZoneAlarm firewall. I added a rule via the setup guide on the forum.

Here's the HijackThis file:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 1:14:38 PM, on 9/6/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.17080)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\WTouch\WTouchService.exe

C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe

C:\Program Files\WTouch\WTouchUser.exe

C:\WINDOWS\system32\ZoneLabs\vsmon.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Creative\Shared Files\CTAudSvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Intel\AMT\atchksrv.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\runservice.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Intel\AMT\LMS.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\PROGRA~1\BLOCKB~1\BLOCKB~1\MovielinkCore.exe

C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\IoctlSvc.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Macrium\Reflect\ReflectService.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\Pen_Tablet.exe

C:\WINDOWS\system32\WTablet\Pen_TabletUser.exe

C:\WINDOWS\system32\Pen_Tablet.exe

C:\Program Files\ASUS\AI Gear2\GearHelp.exe

C:\WINDOWS\system32\CTHELPER.EXE

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe

C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\CTXFIHLP.EXE

C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe

C:\WINDOWS\SYSTEM32\CTXFISPI.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\WINDOWS\system32\msiexec.exe

C:\WINDOWS\system32\NOTEPAD.EXE

C:\Program Files\Hijackthis\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O1 - Hosts: 206.24.53.104 blockbuster.talisma

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O4 - HKLM\..\Run: [Ai Gear Help] "C:\Program Files\ASUS\AI Gear2\GearHelp.exe"

O4 - HKLM\..\Run: [WinSys2] C:\WINDOWS\system32\winsys2.exe

O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nView\nwiz.exe /installquiet

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r

O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

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O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1219370252531

O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwareupdate/su2/ocx/15112/CTPID.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{68DDC874-50D7-4B6B-B014-2BF7BB6C1540}: NameServer = 192.168.1.1

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = digitaldist.net

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = digitaldist.net

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Intel® Active Management Technology System Status Service (atchksrv) - Intel Corporation - C:\Program Files\Intel\AMT\atchksrv.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe

O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: LicCtrl Service (LicCtrlService) - Unknown owner - C:\WINDOWS\runservice.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Intel® Active Management Technology Local Management Service (LMS) - Intel - C:\Program Files\Intel\AMT\LMS.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

O23 - Service: Movielink Core Service - Blockbuster - C:\PROGRA~1\BLOCKB~1\BLOCKB~1\MovielinkCore.exe

O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe

O23 - Service: Macrium Reflect Image Mounting Service (ReflectService) - Unknown owner - C:\Program Files\Macrium\Reflect\ReflectService.exe

O23 - Service: Cisco Systems, Inc. STC Agent (STCAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe

O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\WINDOWS\system32\Pen_Tablet.exe

O23 - Service: TVersityMediaServer - Unknown owner - C:\Program Files\TVersity\Media Server\MediaServer.exe

O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

O23 - Service: WTouch Service (WTouchService) - Wacom Technology, Corp. - C:\Program Files\WTouch\WTouchService.exe

--

End of file - 10945 bytes

[Switeck]

I seem these:

Port Forwarded: 46863

bt. transp_disposition: 15

Let me guess...you at some point tried settings from YouTube uTorrent "speedup" videos and you still have some settings changed based on them?

...And you're not running a recent or supported version of uTorrent?

I guess Nero's Indexer is configured correctly, or you'd probably be mentioning "access denied" messages in uTorrent:

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

Zone Alarm is the most likely mostly to blame for your crashing internet connection.

[jkeats]

No. I've never tried settings from Youtube's "speedup" videos. I'm not even sure what that is.

And I have the most recent version of UTorrent. I downloaded it from this site.

The only changes I've made to settings, including the ones you listed, are ones that were suggested in the links you provided. I made a typo on bt. transp_disposition, it was meant to be "5" not "15".

I just listed the port that was set up for port forwarding in case you needed it.

[Switeck]

"No. I've never tried settings from Youtube's "speedup" videos. I'm not even sure what that is."

Consider yourself not suffering the curse of knowing those bits of distilled madness then.

Your port was just incidentally remotely close to what some suggested to use.

bt.transp_disposition = 5 means don't use the latest headers (which means you'll connect to mostly older, buggy clients) but do only TCP peer/seed connections both in and out. (No uTP in other words.)

bt.transp_disposition = 21 should use the latest headers but still restrict itself to TCP only.