uTorrent constantly crashing after latest update

[BerlinWombat]

Hi, here are my details are per the thread about reporting a bug. As the thread title says, since I've updated to the latest version of uTorrent it crashes everytime I load it and I have to end the process using Ctrl+Alt+Del.

HIJACKTHIS

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 15:39:45, on 30/09/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Kontiki\KService.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdjserv.exe

C:\WINDOWS\system32\lxdjcoms.exe

C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe

C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe

C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\ICO.EXE

C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

C:\Program Files\Sony\ISB Utility\ISBMgr.exe

C:\Program Files\Lexmark 1400 Series\lxdjamon.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Kontiki\KHost.exe

C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe

C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\Program Files\Trusteer\Rapport\bin\RapportService.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\DivX\DivX Update\DivXUpdate.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\DNA\btdna.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Windows Live\Contacts\wlcomm.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Program Files\LegalSounds\lsdownloader.exe

C:\WINDOWS\system32\msiexec.exe

C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ax.itunes.apple.com/WebObjects/MZStore.woa/wpa/MRSS/topsongs/sf=143444/limit=0/rss.xml

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.search.yahoo.com/search?fr=mcafee&p=%s

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20100915234736.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [skyTel] SkyTel.EXE

O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe

O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE

O4 - HKLM\..\Run: [sonyPowerCfg] "C:\Program Files\Sony\VAIO Power Management\SPMgr.exe"

O4 - HKLM\..\Run: [iSBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe

O4 - HKLM\..\Run: [switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe

O4 - HKLM\..\Run: [lxdjamon] "C:\Program Files\Lexmark 1400 Series\lxdjamon.exe"

O4 - HKLM\..\Run: [kdx] "C:\Program Files\Kontiki\KHost.exe" -all

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [VAIO Update 4] "C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe" /Stationary

O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe

O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [ssAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe

O4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -all

O4 - HKCU\..\Run: [bitTorrent DNA] "C:\Program Files\DNA\btdna.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/

O15 - Trusted Zone: *.sony-europe.com

O15 - Trusted Zone: *.sonystyle-europe.com

O15 - Trusted Zone: *.vaio-link.com

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe

O23 - Service: lxdjCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdjserv.exe

O23 - Service: lxdj_device - - C:\WINDOWS\system32\lxdjcoms.exe

O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe

O23 - Service: McciCMService - Unknown owner - C:\Program Files\Common Files\Motive\McciCMService.exe (file missing)

O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe

O23 - Service: McShield - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe

O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe

O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe

O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)

O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe

O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe

O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe

O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe

O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe

O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--

End of file - 15554 bytes

PROCESS EXPLORER

Process PID CPU Private Bytes Working Set Description Company Name

System Idle Process 0 91.91 0 K 28 K

Interrupts n/a 0 K 0 K Hardware Interrupts

DPCs n/a 0.74 0 K 0 K Deferred Procedure Calls

System 4 0.74 0 K 48 K

smss.exe 1164 176 K 144 K Windows NT Session Manager Microsoft Corporation

csrss.exe 1236 1,984 K 3,356 K Client Server Runtime Process Microsoft Corporation

winlogon.exe 1264 8,364 K 1,644 K Windows NT Logon Application Microsoft Corporation

services.exe 1308 1.47 2,028 K 2,360 K Services and Controller app Microsoft Corporation

svchost.exe 1480 3,368 K 2,592 K Generic Host Process for Win32 Services Microsoft Corporation

igfxext.exe 2484 676 K 1,344 K igfxext Module Intel Corporation

igfxsrvc.exe 2544 884 K 1,488 K igfxsrvc Module Intel Corporation

ehmsas.exe 4208 728 K 1,320 K Media Center Media Status Aggregator Service Microsoft Corporation

wlcomm.exe 344 18,872 K 17,260 K Windows Live Communications Platform Microsoft Corporation

mcupdmgr.exe 5584 5,396 K 4,104 K McAfee Update Manager Service McAfee, Inc.

svchost.exe 1544 2,336 K 2,648 K Generic Host Process for Win32 Services Microsoft Corporation

RapportMgmtService.exe 1584 16,460 K 20,624 K RapportMgmtService Trusteer Ltd.

svchost.exe 1652 23,800 K 23,720 K Generic Host Process for Win32 Services Microsoft Corporation

btwdins.exe 1684 2,104 K 1,160 K Bluetooth Support Server Broadcom Corporation.

svchost.exe 1704 2,432 K 680 K Generic Host Process for Win32 Services Microsoft Corporation

EvtEng.exe 1828 8,128 K 2,024 K Intel® PROSet/Wireless Event Log Intel Corporation

S24EvMon.exe 1860 5,532 K 1,852 K Wireless Management Service Intel Corporation

svchost.exe 1936 2,048 K 2,184 K Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 2036 1,276 K 328 K Generic Host Process for Win32 Services Microsoft Corporation

spoolsv.exe 516 5,544 K 2,888 K Spooler SubSystem App Microsoft Corporation

svchost.exe 996 1,428 K 956 K Generic Host Process for Win32 Services Microsoft Corporation

ACService.exe 1032 824 K 140 K ArcSoft Connect Service ArcSoft Inc.

AppleMobileDeviceService.exe 1048 2,056 K 948 K Apple Mobile Device Service Apple Inc.

mDNSResponder.exe 1064 1,244 K 1,532 K Bonjour Service Apple Inc.

ehrecvr.exe 1100 2,544 K 1,000 K Media Center Receiver Service Microsoft Corporation

ehSched.exe 1120 1,600 K 1,236 K Media Center Scheduler Service Microsoft Corporation

jqs.exe 1196 2,244 K 1,800 K Java Quick Starter Service Sun Microsystems, Inc.

KService.exe 196 9,180 K 9,268 K Delivery Manager Service Kontiki Inc.

lxdjserv.exe 1776 632 K 388 K Lexmark Connect Service Executable Lexmark International, Inc.

lxdjcoms.exe 1968 2,116 K 1,724 K Printer Communication System

McSACore.exe 268 18,624 K 8,772 K SiteAdvisor McAfee, Inc.

McSvHost.exe 356 32,124 K 15,380 K McAfee Service Host McAfee, Inc.

mcupdate.exe 7824 4,488 K 2,000 K McAfee Update Launcher McAfee, Inc.

mfevtps.exe 772 5,416 K 5,196 K McAfee Process Validation Service McAfee, Inc.

sqlservr.exe 812 28,428 K 3,124 K SQL Server Windows NT Microsoft Corporation

RegSrvc.exe 964 888 K 804 K Intel® PROSet/Wireless Registry Service Intel Corporation

svchost.exe 1824 6,528 K 4,332 K Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1976 2,568 K 2,260 K Generic Host Process for Win32 Services Microsoft Corporation

symlcsvc.exe 2020 2,828 K 1,136 K

VESMgr.exe 2092 4,144 K 4,240 K VAIO Event Service (Service Module) Sony Corporation

VCSW.exe 2264 3,112 K 3,364 K VAIO Entertainment UPnP Client Adapter Sony Corporation

mcshield.exe 2328 134,952 K 41,692 K McAfee On-Access Scanner service McAfee, Inc.

mfefire.exe 2560 6,136 K 3,756 K McAfee Core Firewall Service McAfee, Inc.

VzCdbSvc.exe 2596 9,244 K 2,440 K VAIO Entertainment Database Service Sony Corporation

VzFw.exe 2764 5,516 K 1,108 K VAIO Entertainment File Import Service Sony Corporation

mcrdsvc.exe 3100 876 K 900 K MCRD Device Service Microsoft Corporation

dllhost.exe 4032 2,376 K 1,444 K COM Surrogate Microsoft Corporation

alg.exe 2752 1,220 K 944 K Application Layer Gateway Service Microsoft Corporation

svchost.exe 920 1,700 K 720 K Generic Host Process for Win32 Services Microsoft Corporation

iPodService.exe 6016 2,484 K 1,524 K iPodService Module (32-bit) Apple Inc.

lsass.exe 1320 4,152 K 896 K LSA Shell (Export Version) Microsoft Corporation

explorer.exe 3332 33,816 K 29,688 K Windows Explorer Microsoft Corporation

Apoint.exe 3484 0.74 1,960 K 2,104 K Alps Pointing-device Driver Alps Electric Co., Ltd.

ehtray.exe 3568 2,920 K 1,776 K Media Center Tray Applet Microsoft Corporation

hkcmd.exe 3592 1,384 K 2,388 K hkcmd Module Intel Corporation

igfxpers.exe 3612 1,420 K 2,840 K persistence Module Intel Corporation

ico.exe 1724 1,152 K 1,948 K Mouse Suite 98 Daemon Primax Electronics Ltd.

SPMgr.exe 3720 8,308 K 2,924 K SPM Module Sony Corporation

ISBMgr.exe 3736 2,684 K 2,432 K Sony Corporation

lxdjamon.exe 3752 13,520 K 2,152 K Device Monitor Application

KHost.exe 3784 1,824 K 2,492 K Delivery Manager Kontiki Inc.

VAIOUpdt.exe 3828 2,840 K 1,984 K VAIO Update Sony Corporation

ACDaemon.exe 3860 2,064 K 2,712 K ArcSoft Connect Daemon ArcSoft Inc.

mcagent.exe 4104 34,992 K 3,700 K McAfee Security Center McAfee, Inc.

jusched.exe 4232 832 K 924 K Java Update Scheduler Sun Microsystems, Inc.

DivXUpdate.exe 4316 6,408 K 4,224 K DivX Update

iTunesHelper.exe 4476 9,896 K 2,760 K iTunesHelper Apple Inc.

ctfmon.exe 4848 1,432 K 1,888 K CTF Loader Microsoft Corporation

msnmsgr.exe 4860 26,652 K 21,124 K Windows Live Messenger Microsoft Corporation

firefox.exe 900 80,900 K 40,024 K Firefox Mozilla Corporation

uTorrent.exe 6172 0.74 9,464 K 1,644 K µTorrent BitTorrent, Inc.

procexp.exe 6452 2.21 15,496 K 9,940 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com

ApntEx.exe 3756 1.47 1,172 K 2,000 K Alps Pointing-device Driver for Windows NT/2000/XP Alps Electric Co., Ltd.

RapportService.exe 4188 23,980 K 27,876 K RapportService Trusteer Ltd.

Process: uTorrent.exe Pid: 6172

Name Description Company Name Version

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.1.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.1.2600.5512

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.5755

apphelp.dll Application Compatibility Client Library Microsoft Corporation 5.1.2600.5512

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.2

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.700

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.5512

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.5512

COMRes.dll Microsoft Corporation 2001.12.4414.700

credui.dll Credential Manager User Interface Microsoft Corporation 5.1.2600.5512

CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

ctype.nls

DnsApi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.5625

dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.1.2600.5512

dot3dlg.dll 802.3 UI Helper Microsoft Corporation 5.1.2600.5512

eappcfg.dll Eap Peer Config Microsoft Corporation 5.1.2600.5512

eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.1.2600.5512

GDI32.dll GDI Client DLL Microsoft Corporation 5.1.2600.5698

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.1.2600.5512

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.0.6001.18939

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.1.2600.5512

Iphlpapi.dll IP Helper API Microsoft Corporation 5.1.2600.5512

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.5781

locale.nls

mdnsNSP.dll Bonjour Namespace Provider Apple Inc. 2.0.2.0

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.1.2600.5512

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.1.2600.5875

MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.1.2600.5512

msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.1.2600.5768

msi.dll Windows Installer Microsoft Corporation 3.1.4001.5512

MSVCP60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.2.3104.0

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.5512

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.1.2600.5625

msxml3.dll MSXML 3.0 SP10 Microsoft Corporation 8.100.1052.0

msxml3r.dll XML Resources Microsoft Corporation 8.20.8730.1

netapi32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.5694

netshell.dll Network Connections Shell Microsoft Corporation 5.1.2600.5512

ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.5755

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.5512

oleaut32.dll Microsoft Corporation 5.1.2600.5512

OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 5.1.2600.5512

PSAPI.DLL Process Status Helper Microsoft Corporation 5.1.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.1.2600.5512

rooksbas.dll Rooks/Base Trusteer Ltd. 2.26.0.0

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.6015

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.5507

rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.5512

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.1.2600.5512

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.5834

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.1.2600.5512

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.6018

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.2900.5512

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.5912

sortkey.nls

sorttbls.nls

SSDPAPI.dll SSDP Client API DLL Microsoft Corporation 5.1.2600.5512

SXS.DLL Fusion 2.5 Microsoft Corporation 5.1.2600.5512

unicode.nls

upnp.dll Universal Plug and Play API Microsoft Corporation 5.1.2600.5512

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 8.0.6001.18939

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.5512

USERENV.dll Userenv Microsoft Corporation 5.1.2600.5512

uTorrent.exe µTorrent BitTorrent, Inc. 2.0.4.22150

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.5512

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.5512

WINHTTP.dll Windows HTTP Services Microsoft Corporation 5.1.2600.5868

WINSTA.dll Winstation Library Microsoft Corporation 5.1.2600.5512

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.5512

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.5512

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.1.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.5512

WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.1.2600.5512

xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.1.2600.5512

I looked but there were no .dmp files on my PC.

Any suggestions? Thanks in advance.

[moogly]

You need to select utorrent.exe and enable DLL mode (ctrl+D) in Process Explorer.

Edit your log.

Crash dumps are stored in the folder %appdata%\utorrent.

[BerlinWombat]

Weirdly, I downloaded Bittorrent as an alternative until this was fixed and now that has done exactly the same!

Tried to search for the folder you advised and still can't find any crash dumps.

[moogly]

BT is just a rebranded version of µT, so it's the same client.

Can you edit your PE log, please.

[BerlinWombat]

I'm not really sure what you've asked me to do, I couldn't find utorrent.exe on the list when I went into Process Explorer - should I be running utorrent at that time?

[DreadWingKnight]

yes.

[BerlinWombat]

OK I have done as requested, clicked on uTorrent.exe in Process Explorer, pressed Ctrl+D and have now edited the log above.

Thanks.

[DreadWingKnight]

rooksbas.dll Rooks/Base Trusteer Ltd. 2.26.0.0

What is this and why is it injecting itself into uTorrent?

[BerlinWombat]

The only thing I recognise is the Trusteer Ltd. which is I think is a security software called Trusteer Rapport, no idea why it is doing anything to uTorrent though! I've had the same security software for ages but since I updated uTorrent the problem began.

[GTHK]

Most likely culprit then.

[Switeck]

Upgrading uTorrent = security program thinks "File modified, possibly infected! blocking internet access!"

You may need to remove references of uTorrent in your security program and have the new version of uTorrent register with it.

[BerlinWombat]

I fiddled about with my security programme to make sure it wasn't blocking it and reinstalled uTorrent but unfortunately the problem remains!

[Switeck]

Tell us more about possible events in uTorrent that seem to trigger the crashes.

Checked for newer networking/motherboard drivers?