Crash Dump ERROR

[PJ77]

Hello,

Just pop up a window with information of a crash dump and now the program is not downloading.

What is this and what can I do fix it?

uTorrent version is 2.0.4 and OS is Windows 7 x64

Thanks

[moogly]

We need more info, post logs. Guide: http://forum.utorrent.com/viewtopic.php?id=29748

And do you have some crash dumps (.dmp) in the folder %appdata%\utorrent?

If yes, upload them to http://www.mediafire.com/

[PJ77]

Ok so here is the HijakThis report:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 15:45:48, on 02-10-2010

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16385)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\ASUS\ControlDeck\ControlDeckStartUp.exe

C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe

C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe

C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe

C:\Program Files (x86)\Norton 360\Engine\4.3.0.5\ccSvcHst.exe

C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMTray.exe

C:\Windows\AsScrPro.exe

C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files (x86)\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe

C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe

C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe

C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe

C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe

C:\Program Files (x86)\Common Files\Ulead Systems\AutoDetector\Monitor.exe

C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe

C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe

C:\Program Files (x86)\CyberLink\Shared files\brs.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe

C:\Program Files (x86)\CyberLink\InstantBurn\Win2K\IBurn.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Windows Live\Toolbar\wltuser.exe

C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus.msn.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.pt/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\4.3.0.5\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\4.3.0.5\IPSBHO.DLL

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL

O2 - BHO: Programa Auxiliar de Início de Sessão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: CyberLink TTHD addon - {9F598771-3753-4169-8F8D-333007018113} - C:\Program Files (x86)\CyberLink\TrueTheater Pack\Kernel\IEPlugin\TTHDPluginBHO.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\4.3.0.5\coIEPlg.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O4 - HKLM\..\Run: [boingo Wi-Fi] "C:\Program Files (x86)\Boingo\Boingo Wi-Fi\Boingo.lnk"

O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

O4 - HKLM\..\Run: [HControlUser] C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe

O4 - HKLM\..\Run: [ATKOSD2] C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe

O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe

O4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [ulead AutoDetector v2] C:\Program Files (x86)\Common Files\Ulead Systems\AutoDetector\monitor.exe

O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"

O4 - HKLM\..\Run: [bDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [instantBurn] C:\PROGRA~2\CYBERL~1\INSTAN~1\Win2K\IBurn.exe

O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'SERVIÇO LOCAL')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'SERVIÇO LOCAL')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'Serviço de rede')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'Serviço de rede')

O4 - Global Startup: Bluetooth.lnk = ?

O4 - Global Startup: FancyStart daemon.lnk = ?

O4 - Global Startup: SRS Premium Sound.lnk = ?

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&nviar para o OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000

O9 - Extra button: Publicar em Blogue - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Publicar no Blogue no Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: E&nviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: &Notas Ligadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: &Notas Ligadas do OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) - http://support.asus.com/common/asusTek_sys_ctrl.cab

O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.3.1.0.cab

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O20 - AppInit_DLLs: acaptuser32.dll

O23 - Service: ADSM Service (ADSMService) - ASUSTek Computer Inc. - C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMSrv.exe

O23 - Service: AFBAgent - Unknown owner - C:\Windows\system32\FBAgent.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: ASLDR Service (ASLDRService) - ASUS - C:\Program Files (x86)\ASUS\ATK Hotkey\ASLDRSrv.exe

O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe

O23 - Service: Serviço de Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe

O23 - Service: Serviço iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\4.3.0.5\ccSvcHst.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Intel® Turbo Boost Technology Monitor (TurboBoost) - Intel® Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 14672 bytes

[PJ77]

Ihere is the crash dump report generated by utorrent uploaded to http://www.mediafire.com

http://www.mediafire.com/?csfuaugx7af5a9f

or

http://www.mediafire.com/file/csfuaugx7af5a9f/22150-utorrent.9c05.dmp

[moogly]

You can submit your crash dump (mediafire's link) to Firon (http://forum.utorrent.com/profile.php?id=725) by email, he has a tool to open and read µTorrent's crash dumps.

[PJ77]

so you can't help me?

[moogly]

HJT looks fine but I see you have Norton 360.

Can you post Process Explorer log when µT is running.

Select utorrent.exe and enable DLL mode (ctrl+D).

About the crash dump, I can't help because the tool to read µT's dumps is not public. So bump Firon to obtain his opinion.

[PJ77]

I also have the same norton in my work place and utorrent is working fine for years.

I dont understand this:

Can you post Process Explorer log when µT is running.

Select utorrent.exe and enable DLL mode (ctrl+D).

[moogly]

PE log is explained here: http://forum.utorrent.com/viewtopic.php?id=29748

[PaPusKa_BR]

I have the same error.

And here is log HJT.

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 21:43:41, on 2/10/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\Arquivos de programas\Alwil Software\Avast5\AvastSvc.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe

C:\ARQUIV~1\ALWILS~1\Avast5\avastUI.exe

C:\WINDOWS\system32\rundll32.exe

C:\Arquivos de programas\D-Link\DSL-210\CnxDslTb.exe

C:\Arquivos de programas\Arquivos comuns\Java\Java Update\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Arquivos de programas\Messenger\msmsgs.exe

C:\Arquivos de programas\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Arquivos de programas\Java\jre6\bin\jqs.exe

C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\mdm.exe

C:\WINDOWS\system32\PnkBstrA.exe

C:\WINDOWS\system32\svchost.exe

C:\Arquivos de programas\TightVNC\tvnserver.exe

C:\Arquivos de programas\uTorrent\uTorrent.exe

C:\Arquivos de programas\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\msiexec.exe

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe

D:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O4 - HKLM\..\Run: [startCCC] "C:\Arquivos de programas\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe /autorun

O4 - HKLM\..\Run: [iSUSPM Startup] C:\ARQUIV~1\ARQUIV~1\INSTAL~1\UPDATE~1\isuspm.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Arquivos de programas\Arquivos comuns\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [avast5] C:\ARQUIV~1\ALWILS~1\Avast5\avastUI.exe /nogui

O4 - HKLM\..\Run: [tvncontrol] "C:\Arquivos de programas\TightVNC\tvnserver.exe" -controlservice -slave

O4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent

O4 - HKLM\..\Run: [CnxDslTaskBar] "C:\Arquivos de programas\D-Link\DSL-210\CnxDslTb.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Arquivos de programas\Arquivos comuns\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Arquivos de programas\Messenger\msmsgs.exe" /background

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe

O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1271360601296

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1271389565765

O17 - HKLM\System\CCS\Services\Tcpip\..\{B065ED39-7273-4E28-B999-7615C101981F}: NameServer = 200.149.55.140 200.165.132.147

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\ARQUIV~1\ARQUIV~1\Skype\SKYPE4~1.DLL

O22 - SharedTaskScheduler: Pré-carregador Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Daemon de cache de categorias de componente - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: avast! Antivirus - AVAST Software - C:\Arquivos de programas\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: avast! Mail Scanner - AVAST Software - C:\Arquivos de programas\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: avast! Web Scanner - AVAST Software - C:\Arquivos de programas\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Arquivos de programas\Bonjour\mDNSResponder.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Arquivos de programas\Arquivos comuns\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Arquivos de programas\Google\Update\GoogleUpdate.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe

O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: TightVNC Server (tvnserver) - GlavSoft LLC. - C:\Arquivos de programas\TightVNC\tvnserver.exe

--

End of file - 7413 bytes

__________________________________________________________________________

and here log of Process Explorer

Process PID CPU Private Bytes Working Set Description Company Name

System Idle Process 0 98.44 0 K 28 K

Interrupts n/a 0 K 0 K Hardware Interrupts

DPCs n/a 0 K 0 K Deferred Procedure Calls

System 4 0 K 244 K

smss.exe 432 172 K 416 K Gerenciador de Sessão do Windows NT Microsoft Corporation

csrss.exe 480 1.784 K 5.300 K Client Server Runtime Process Microsoft Corporation

winlogon.exe 516 7.812 K 3.308 K Aplicativo de logon do Windows NT Microsoft Corporation

services.exe 560 1.928 K 5.676 K Aplicativo de serviços e controle Microsoft Corporation

ati2evxx.exe 732 2.000 K 4.620 K ATI External Event Utility EXE Module ATI Technologies Inc.

svchost.exe 760 3.152 K 6.248 K Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 836 2.072 K 5.964 K Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 876 29.232 K 42.176 K Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 920 2.064 K 5.636 K Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1040 1.644 K 5.344 K Generic Host Process for Win32 Services Microsoft Corporation

AvastSvc.exe 1208 13.840 K 30.932 K avast! Service AVAST Software

spoolsv.exe 416 3.612 K 7.000 K Spooler SubSystem App Microsoft Corporation

svchost.exe 636 1.428 K 5.180 K Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1136 2.288 K 4.724 K Generic Host Process for Win32 Services Microsoft Corporation

jqs.exe 1400 6.920 K 1.392 K Java Quick Starter Service Sun Microsystems, Inc.

mdm.exe 1732 964 K 4.656 K Machine Debug Manager Microsoft Corporation

PnkBstrA.exe 1948 1.872 K 3.968 K

svchost.exe 2068 2.564 K 5.628 K Generic Host Process for Win32 Services Microsoft Corporation

alg.exe 2732 1.300 K 5.072 K Application Layer Gateway Service Microsoft Corporation

tvnserver.exe 3536 1.052 K 3.504 K TightVNC Server for Windows GlavSoft LLC.

msiexec.exe 1840 4.928 K 9.692 K Windows® installer Microsoft Corporation

mscorsvw.exe 264 1.420 K 4.016 K .NET Runtime Optimization Service Microsoft Corporation

lsass.exe 580 4.104 K 1.368 K LSA Shell (Export Version) Microsoft Corporation

ati2evxx.exe 984 2.224 K 5.164 K ATI External Event Utility EXE Module ATI Technologies Inc.

explorer.exe 1352 42.484 K 41.944 K Windows Explorer Microsoft Corporation

SOUNDMAN.EXE 1484 2.012 K 4.264 K Realtek Sound Manager Realtek Semiconductor Corp.

SSMMgr.exe 1492 1.104 K 4.716 K

AvastUI.exe 1524 4.184 K 6.724 K avast! Antivirus AVAST Software

rundll32.exe 1540 2.396 K 4.840 K Executa uma DLL como um aplicativo Microsoft Corporation

CnxDslTb.exe 1548 4.312 K 9.700 K TaskBar Application Conexant Systems Inc.

jusched.exe 1556 936 K 4.148 K Java Update Scheduler Sun Microsystems, Inc.

ctfmon.exe 1572 1.036 K 4.436 K CTF Loader Microsoft Corporation

msmsgs.exe 1580 1.524 K 5.500 K Windows Messenger Microsoft Corporation

firefox.exe 3996 80.224 K 93.556 K Firefox Mozilla Corporation

procexp.exe 1132 1.56 8.620 K 12.308 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com

CCC.exe 1776 35.548 K 8.752 K Catalyst Control Centre: Host application ATI Technologies Inc.

and the .dmp i upload in mediafire http://www.mediafire.com/file/dcab4cyn3aga4po/dmp.rar

tkx for all

[DreadWingKnight]

No you don't. You're running windows xp, the thread opener is running windows 7.

[PJ77]

please dont post errors in my post or you will turn this into a confusion!!!

[Switeck]

PJ77, slightly off-topic...your ISP severely throttles/disrupts BitTorrent traffic:

http://forum.utorrent.com/viewtopic.php?pid=468914#p468914

[Firon]

Can you run the latest 2.2 beta?

[PaPusKa_BR]

Sorry for the inconvenience but the error just stopped!