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utorrent unresponsive

Ahmadov

By Ahmadov
in Troubleshooting

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Ahmadov Newbie

Ahmadov

Posted
Posted

I have seen this problem reported before, but couldnt find a solution that solved it for me.

As soon as utorrent starts downloading, it freezes and becomes unresponsive . It continues running (doesn't crash), but is not responding for most of the time. I have latest version 2.2 installed on Windows 7. NOD32 is version 4.2 and web access protection is disabled on it. below are the logs and any help would be appreciated.

Thanks

Hijack this log

---------------------------------

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 11:09:54 AM, on 12/1/2010

Platform: Windows 7 (WinNT 6.00.3504)

MSIE: Internet Explorer v8.00 (8.00.7600.16671)

Boot mode: Normal

Running processes:

C:\Windows\system32\rdpclip.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskhost.exe

C:\Windows\Explorer.EXE

C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe

C:\Program Files\Microsoft Office Communicator\communicator.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe

C:\Program Files\Razer\Mamba\RazerTray.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe

C:\Program Files\Mediafour\MacDrive 8\MacDrive.exe

C:\Program Files\WizMouse\WizMouse.exe

C:\Program Files\USB Safely Remove\USBSafelyRemove.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files\Microsoft Firewall Client 2004\FwcMgmt.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Windows Live\Contacts\wlcomm.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Users\ahmadi\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://xxxx:8080/array.dll?Get.Routing.Script

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = xxxx:8080

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTor.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office14\GROOVEEX.DLL

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~3\Office14\URLREDIR.DLL

O2 - BHO: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTor.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTor.dll

O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll

O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s

O4 - HKLM\..\Run: [bCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices

O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"

O4 - HKLM\..\Run: [switchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\Run: [Razer Mamba Driver] C:\Program Files\Razer\Mamba\RazerTray.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [MacDrive 8 application] "C:\Program Files\Mediafour\MacDrive 8\MacDrive.exe"

O4 - HKLM\..\Run: [Getting started with MacDrive 8] "C:\Program Files\Mediafour\MacDrive 8\MDGetStarted.exe" /auto

O4 - HKCU\..\Run: [COMMUNICATOR] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" /silentRetrials /background

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [Azureus] C:\Program Files\Vuze\Azureus.exe

O4 - HKCU\..\Run: [smallWindows] "D:\Freeware\SmallWindows.exe"

O4 - HKCU\..\Run: [WizMouse] "C:\Program Files\WizMouse\WizMouse.exe"

O4 - HKCU\..\Run: [uSB Safely Remove] C:\Program Files\USB Safely Remove\USBSafelyRemove.exe /startup

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O4 - Startup: MagicFormation.exe

O4 - Global Startup: Microsoft Firewall Client Management.lnk = ?

O4 - Global Startup: Microsoft Outlook 2010.lnk = ?

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~3\Office14\ONBttnIE.dll/105

O9 - Extra button: ???C? ??? OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: ??&?C? ??? OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

O9 - Extra button: ??C?UCE OneNote C??&?EE?E - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O9 - Extra 'Tools' menuitem: ??C?UCE OneNote C??&?EE?E - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = xxx.xxx.xxx

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = xxx.xxx.xxx

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = xxx.xxx.xxx

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O20 - AppInit_DLLs: acaptuser32.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe

O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MacDrive 8 service (MacDrive8Service) - Mediafour Corporation - C:\Program Files\Mediafour\MacDrive 8\MacDrive8Service.exe

O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O23 - Service: USB Safely Remove Assistant (USBSafelyRemoveService) - Unknown owner - C:\Program Files\USB Safely Remove\USBSRService.exe

--

End of file - 10042 bytes

Process Explorer

Process PID CPU Private Bytes Working Set Description Company Name

System Idle Process 0 96.24 0 K 24 K

Interrupts n/a 0 K 0 K Hardware Interrupts

DPCs n/a 0 K 0 K Deferred Procedure Calls

System 4 0.39 52 K 5,840 K

smss.exe 296 344 K 896 K

csrss.exe 460 3,180 K 4,796 K

wininit.exe 516 1,348 K 4,112 K

services.exe 616 5,916 K 10,772 K

svchost.exe 748 4,436 K 8,600 K Host Process for Windows Services Microsoft Corporation

mobsync.exe 6736 2,248 K 8,516 K Microsoft Sync Center Microsoft Corporation

dllhost.exe 5216 48,984 K 52,500 K

WmiPrvSE.exe 2412 7,744 K 12,648 K

wlcomm.exe 5116 23,532 K 28,524 K Windows Live Communications Platform Microsoft Corporation

svchost.exe 824 5,684 K 10,332 K Host Process for Windows Services Microsoft Corporation

svchost.exe 924 19,724 K 19,560 K Host Process for Windows Services Microsoft Corporation

svchost.exe 964 70,572 K 74,724 K Host Process for Windows Services Microsoft Corporation

dwm.exe 6276 1,744 K 5,856 K Desktop Window Manager Microsoft Corporation

svchost.exe 1004 77,032 K 86,884 K Host Process for Windows Services Microsoft Corporation

svchost.exe 1184 10,716 K 18,272 K Host Process for Windows Services Microsoft Corporation

svchost.exe 1380 26,184 K 26,744 K Host Process for Windows Services Microsoft Corporation

rdpclip.exe 3460 1,796 K 5,488 K RDP Clip Monitor Microsoft Corporation

spoolsv.exe 1524 7,304 K 12,384 K Spooler SubSystem App Microsoft Corporation

svchost.exe 1564 10,492 K 11,480 K Host Process for Windows Services Microsoft Corporation

AppleMobileDeviceService.exe 1676 1,584 K 4,532 K Apple Mobile Device Service Apple Inc.

mDNSResponder.exe 1760 2,616 K 5,840 K Bonjour Service Apple Inc.

ekrn.exe 1876 64,244 K 70,764 K ESET Service ESET

FwcAgent.exe 1908 2,688 K 5,716 K Microsoft Firewall Client Agent Microsoft ® Corporation

svchost.exe 2220 1,940 K 5,128 K Host Process for Windows Services Microsoft Corporation

svchost.exe 3160 2,356 K 6,160 K Host Process for Windows Services Microsoft Corporation

SearchIndexer.exe 3876 51,972 K 49,872 K Microsoft Windows Search Indexer Microsoft Corporation

SearchProtocolHost.exe 3228 1,620 K 4,628 K Microsoft Windows Search Protocol Host Microsoft Corporation

SearchFilterHost.exe 3420 1,148 K 3,764 K

iPodService.exe 2696 2,296 K 5,872 K iPodService Module (32-bit) Apple Inc.

OSPPSVC.EXE 4484 2,740 K 9,424 K

LSSrvc.exe 2300 1,164 K 3,688 K LightScribe Service Hewlett-Packard Company

MacDrive8Service.exe 356 1,992 K 6,260 K MacDrive service Mediafour Corporation

svchost.exe 5204 4,676 K 9,932 K Host Process for Windows Services Microsoft Corporation

USBSRService.exe 5272 1,476 K 4,152 K

svchost.exe 4136 948 K 2,924 K Host Process for Windows Services Microsoft Corporation

taskhost.exe 5892 8,212 K 9,832 K Host Process for Windows Tasks Microsoft Corporation

taskhost.exe 3984 7,224 K 12,288 K

lsass.exe 636 6,460 K 13,652 K Local Security Authority Process Microsoft Corporation

lsm.exe 644 3,116 K 6,236 K

rundll32.exe 2336 2,760 K 7,572 K

csrss.exe 5328 5,484 K 5,088 K

winlogon.exe 3924 1,780 K 4,824 K

LogonUI.exe 5644 12,276 K 15,536 K

csrss.exe 2828 1,788 K 6,024 K

winlogon.exe 6480 2,324 K 5,984 K

explorer.exe 8064 42,508 K 68,772 K Windows Explorer Microsoft Corporation

egui.exe 5852 6,900 K 16,148 K ESET GUI ESET

communicator.exe 4584 21,276 K 5,516 K Microsoft Office Communicator 2007 Microsoft Corporation

iTunesHelper.exe 4868 5,524 K 13,008 K iTunesHelper Apple Inc.

VCDDaemon.exe 8172 1,240 K 4,468 K Virtual CloneDrive Daemon Elaborate Bytes AG

RazerTray.exe 7208 10,712 K 15,236 K Razer Mamba Configuration Utility Razer USA Ltd

jusched.exe 6444 1,108 K 3,964 K Java Update Scheduler Sun Microsystems, Inc.

acrotray.exe 720 1,064 K 4,152 K AcroTray Adobe Systems Inc.

MacDrive.exe 4900 3,404 K 11,020 K MacDrive application Mediafour Corporation

WizMouse.exe 4264 4,620 K 9,552 K WizMouse Antibody Software

USBSafelyRemove.exe 708 14,692 K 20,288 K USB and SATA Device Manager

LightScribeControlPanel.exe 8116 4,768 K 10,580 K Hewlett-Packard Company

FwcMgmt.exe 6384 2,060 K 7,136 K Microsoft Firewall Client Management Microsoft ® Corporation

uTorrent.exe 6296 9,372 K 18,556 K µTorrent BitTorrent, Inc.

msnmsgr.exe 4408 33,360 K 6,256 K Windows Live Messenger Microsoft Corporation

firefox.exe 3708 116,256 K 139,624 K Firefox Mozilla Corporation

WinRAR.exe 4060 10,468 K 15,920 K WinRAR archiver Alexander Roshal

procexp.exe 7060 2.32 19,932 K 32,548 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com

mmc.exe 1260 72,292 K 9,440 K

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