(v2.2) uTorrent doesn't exit properly

[aand]

*After a while*

I select "Exit" and the GUI closes but the process is still there. If I try to start the program again, it says "uTorrent is still running..." so I have to kill the process in the Task Manager. This happened in 2.0.4 too.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:28:18 PM, on 12/11/2010
Platform: Windows 7  (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\HostsMan\hm.exe
C:\Program Files (x86)\HostsMan\hostssrv.exe
C:\Users\yoho\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe
C:\Program Files (x86)\Ray Adams\ATI Tray Tools\atitray.exe
C:\Program Files (x86)\LG Soft India\forteManager\bin\Monitor.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\HD Tune\HDTune.exe
M:\Virtual Machines\vmware-tray.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Notepad++\notepad++.exe
C:\Program Files (x86)\foobar2000\foobar2000.exe
C:\Program Files (x86)\Mp3tag\Mp3tag.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.free-soft.ro/politie/index.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = 
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:7657
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
R3 - URLSearchHook: (no name) - {a2e40772-4e84-4066-b8f1-f96c4eedbd93} - (no file)
F2 - REG:system.ini: UserInit=%windows%\system32\userinit.exe,
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: (no name) - {a2e40772-4e84-4066-b8f1-f96c4eedbd93} - (no file)
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files (x86)\Free Download Manager\iefdm2.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: (no name) - {a2e40772-4e84-4066-b8f1-f96c4eedbd93} - (no file)
O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [HD Tune] C:\PROGRA~2\HD Tune\HDTune.exe
O4 - HKLM\..\Run: [vmware-tray] "M:\Virtual Machines\vmware-tray.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\utorrent.exe"
O4 - HKCU\..\Run: [HostsMan] "C:\Program Files (x86)\HostsMan\hm.exe" -s
O4 - HKCU\..\Run: [HostsServer] "C:\Program Files (x86)\HostsMan\hostssrv.exe" --start
O4 - HKCU\..\Run: [SandboxieControl] "C:\Program Files\Sandboxie\SbieCtrl.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\yoho\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKCU\..\Run: [Copy Handler] C:\Program Files\Copy Handler\ch64.exe
O4 - HKCU\..\Run: [AtiTrayTools] "C:\Program Files (x86)\Ray Adams\ATI Tray Tools\atitray.exe"
O4 - HKCU\..\Run: [PeerBlock] C:\Program Files\PeerBlock\peerblock.exe
O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~2\COMMON~1\INSTAL~1\UpdateService\ISUSPM.exe -startup
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: procexp64.exe - Shortcut.lnk = C:\Users\yoho\Desktop\procexp64.exe
O4 - Global Startup: forteManager.lnk = ?
O8 - Extra context menu item: Download with Mipony - file://C:\Program Files (x86)\MiPony\Browser\IEContext.htm
O10 - Unknown file in Winsock LSP: m:\virtual machines\vsocklib.dll
O10 - Unknown file in Winsock LSP: m:\virtual machines\vsocklib.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C3E90DDB-5C2B-4526-9BDF-C46A2B8C2105}: NameServer = 8.8.4.4,8.8.8.8
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\Skype4COM.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files (x86)\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: cFosSpeed System Service (cFosSpeedS) - cFos Software GmbH - C:\Program Files\cFosSpeed\spd.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: O&O Defrag - O&O Software GmbH - C:\Program Files\OO Software\Defrag\oodag.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Sandboxie Service (SbieSvc) - SANDBOXIE L.T.D - C:\Program Files\Sandboxie\SbieSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - M:\Virtual Machines\vmware-ufad.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - M:\Virtual Machines\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

--
End of file - 10191 bytes

[moogly]

I guess you're experiencing the MS kernel bug about IPv6 support. µT fails to exit and stays active.

You have to wait for Win7 SP1.

[Firon]

It's a Windows 7 64-bit bug with IPv6. Not much you can really do about it except wait for SP1, where Microsoft has fixed the bug.

[Switeck]

Does setting net.disable_incoming_ipv6 seem to help?

[Firon]

Sort of... I still get the hang every so often, but it's much rarer now.

[dojima]

What was updated in uTorrent to cause this bug to exist? Seems to me it'd be better to remove whatever it was until Windows is widely patched, rather than having a broken program...

[Switeck]

"This happened in 2.0.4 too."

The "uTorrent doesn't exit properly" bug exists because of a bug in Windows 7 (and possibly Vista SP 1?)...we are waiting for a fix to the underlying issue by Microsoft, which has mentioned including such a fix in Win 7 SP 1.

[dojima]

That's fine and all, but wouldn't it be prudent to remove whatever was added until the fix is released? Having to close uTorrent via Task Manager is a little silly.

And yeah, it's happening here in Vista 64 SP2.

[Switeck]

A theoretical workaround might be to crash the network on uTorrent exit so uTorrent could exit memory...is this what you're asking for?

[dojima]

Nope. I'm asking for a check box that allows you to disable whatever little piece of functionality that makes uTorrent 2.0.4 and beyond behave in this manner so that Vista/Win7 x64 users can use an otherwise functional piece of software.

[paintball9]

Just fully disable IPv6 in windows, (There should be a link in my Sig) Disabling it in every version of uTorrent would be stupid, It would abandon anyone that wants to use IPv6. It would be like pulling the mac version because some people couldn't use it on wireless networks due to a mac bug.

[dojima]

That's why you make it an option. It's really not that hard. I don't get it. To use your logic, why should I have to disable Windows' implementation of IPv6 when the only issue I'm having with it is with uTorrent? Granted, I'm not a developer of any sort, but an option like net.disable_incoming_ipv6 that disables all IPv6 seems simple enough.

[moogly]

To use your logic, why should I have to disable Windows' implementation of IPv6 when the only issue I'm having with it is with uTorrent?

Because the bug is in Windows kernel not µT.

µT is deeply affected by this bug but that's not the only application in this case (Skype sometimes too).

[dojima]

I guess I'm just not understanding why an option is not provided. It's a lot better than waiting for a service pack or messing around in the registry, especially when many other programs are completely unaffected. Is it that it's not possible? Is it a matter of not wanting to yield to Microsoft because it's supposedly their fault? I don't get it.

[DreadWingKnight]

Is it a matter of not wanting to yield to Microsoft because it's supposedly their fault?

Not "supposedly" their fault.

IS their fault.

They've admitted it and a fix is forthcoming in SP1.

[dojima]

Yeah, yeah. Back to the issue. Why no option?

[Firon]

There is an option to disable incoming IPv6, which is the main cause of the bug, but we found that Windows still hangs anyway sometimes (even when IPv6 is seemingly disabled system-wide). It's just not worth putting any more efforts into trying to hack around it.

[Falcon4]

Is it worth mentioning that I'm experiencing this same issue under Windows Server 2003 R2 (32-bit) with no IPv6? Seems to be linked to an issue with either uTorrent or my ISP bringing all BitTorrent connections to a halt... I restart uTorrent when I see my downloading torrents at something like 20 seeds/50 peers connected, and 0.4KB/s in either direction bouncing around (never goes above 1KB/s, it seems hung)... then when I close it down, it just hangs as an active process indefinitely (I've waited overnight and found it still running by accident) until I End Task it. No IPv6 on that computer.

Related?

edit: pardon the bump, Google brought me here and it seemed to be recent enough to warrant a bump.

[Firon]

For anything except Windows 7 x64 (where it is an OS bug), the unkillable process problem is because of third-party firewalls holding the process hostage. Which firewall are you using?

[Falcon4]

For anything except Windows 7 x64 (where it is an OS bug), the unkillable process problem is because of third-party firewalls holding the process hostage. Which firewall are you using?

No firewall software at all, I never use that crap (firewall software is a total scam IMO). Pure Windows networking. The only other thing I could think of is the VirtualBox bridge filter, as both systems (my laptop running Win7 home x64 and the server running Server 2003 x86) have VirtualBox installed... if that's the culprit, could that possibly be causing those hanging issues as well, then?

(Happens more often on the server than on the laptop, though both seem to hang frequently on exit)

edit: WOW, I think that could very well have fixed it, removing VirtualBox from the server. It hasn't hung once in over 4 hours, still tearing along with 7 active torrents (233 torrents loaded total in uTorrent in various states) and completely maxing out my 200 down/100 up limits. I think we're onto something with this VBox thing...

[Firon]

Interesting... I hadn't considered VirtualBox to be the issue. I wonder if it'd make the problem more frequent on Windows 7 too.

[Falcon4]

Well, I had the same problem come up again, all traffic stalled and uTorrent hung when I tried to exit it (on the 32-bit Server 2003 system). I figured it was because I still have VirtualBox installed on my laptop and I was doing some cross-LAN dual-WAN downloading (D/Ling on 2 PCs from 2 connections by bridging over a common LAN connection, a fun setup), so after that finished, I closed down uT on the laptop and left the server running... seems OK so far, all connections are still active.

It's a really hard to track down problem, but if it's the same symptoms as previous users have mentioned, it might not be related to IPv6 after all...