Drunknclam Posted January 9, 2011 Report Posted January 9, 2011 Ever since i have had Utorrent when i download a file it slows down my computer to where i cant use it when im downloading something , but i really didnt mind this problem until yesterday i tried downloading 3 diffirent files and they were all going really slow to where it would go up by like .3% per hour so i was wondering if i could get any help i have Avira , and my firewall from the computer is turned off.Here is my hijackthis log:Logfile of Trend Micro HijackThis v2.0.4Scan saved at 9:22:32 AM, on 1/9/2011Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18999)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Program Files\Kodak\KODAK Share Button App\Listener.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\TortoiseSVN\bin\TSVNCache.exeC:\Program Files\MSN Toolbar\Platform\4.0.0417.0\mswinext.exeC:\Program Files\Avira\AntiVir Desktop\avgnt.exeC:\WINDOWS\ehome\ehtray.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exeC:\Windows\explorer.exeC:\Program Files\Windows Live\Messenger\msnmsgr.exeC:\Program Files\Windows Live\Contacts\wlcomm.exeC:\Program Files\Logitech\G35\G35.exeC:\Program Files\uTorrent\uTorrent.exeC:\Program Files\Skype\Phone\Skype.exeC:\Program Files\Skype\Plugin Manager\skypePM.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Users\Fonts Fam\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fonts Fam\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fonts Fam\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fonts Fam\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fonts Fam\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fonts Fam\AppData\Local\Google\Chrome\Application\chrome.exeC:\Program Files\Hotspot Shield\bin\openvpntray.exeC:\Users\Fonts Fam\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Fonts Fam\AppData\Local\Google\Chrome\Application\chrome.exeC:\Program Files\Trend Micro\HiJackThis\HiJackThis.exeC:\Windows\system32\DllHost.exeC:\Windows\system32\SearchFilterHost.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.hotspotshield.com/g/?c=hR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktopR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktopR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: Dealio Toolbar - {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - C:\Program Files\Dealio Toolbar\DealioToolbarIE.dllO2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)O2 - BHO: Softonic-Eng7 Toolbar - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files\Softonic-Eng7\tbSoft.dllO2 - BHO: RadioBar Toolbar - {5B291E6C-9A74-4034-971B-A4B007A0B315} - C:\Program Files\RadioBar\toolbar.ni.dllO2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dllO2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dllO2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files\Windows Live\Companion\companioncore.dllO2 - BHO: MSN Toolbar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\4.0.0417.0\npwinext.dllO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: Hotspot Shield Class - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\HssIE\HssIE.dllO2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO3 - Toolbar: Dealio Toolbar - {01398B87-61AF-4FFB-9AB5-1A1C5FB39A9C} - C:\Program Files\Dealio Toolbar\DealioToolbarIE.dllO3 - Toolbar: Softonic-Eng7 Toolbar - {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - C:\Program Files\Softonic-Eng7\tbSoft.dllO3 - Toolbar: RadioBar Toolbar - {5B291E6C-9A74-4034-971B-A4B007A0B315} - C:\Program Files\RadioBar\toolbar.ni.dllO3 - Toolbar: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dllO3 - Toolbar: MSN Toolbar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\4.0.0417.0\npwinext.dllO4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"O4 - HKLM\..\Run: [switchBoard] C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exeO4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbyloginO4 - HKLM\..\Run: [MSN Toolbar] "C:\Program Files\MSN Toolbar\Platform\4.0.0417.0\mswinext.exe"O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resumeO4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /minO4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXEO4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /backgroundO4 - HKCU\..\Run: [Google Update] "C:\Users\Fonts Fam\AppData\Local\Google\Update\GoogleUpdate.exe" /cO4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exeO4 - HKCU\..\Run: [RDReminder] C:\Program Files\RegClean Pro\RegCleanPro.exe -remO4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exeO4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\FlashUtil10k_Plugin.exe -update pluginO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O4 - Startup: AutorunsDisabledO8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200O8 - Extra context menu item: Translate this web page with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htmO8 - Extra context menu item: Translate with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Action.htmO9 - Extra button: @C:\Program Files\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files\Windows Live\Companion\companioncore.dllO9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLLO9 - Extra button: ClickPotato - {B58926D6-CFB0-45d2-9C28-4B5A0F0368AE} - C:\Program Files\ClickPotatoLite\bin\10.0.530.0\ClickPotatoLiteSABHO.dll (file missing)O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO16 - DPF: {0B195D55-0AB4-48C7-828F-34BE10BA4266} (DealOrNoDeal Control) - http://www.worldwinner.com/games/v53/dealornodeal/dealornodeal.cabO16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cabO16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cabO16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} (WoF Control) - http://www.worldwinner.com/games/v57/wof/wof.cabO16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cabO18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dllO18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLLO18 - Protocol: toolbarchrome - {718733BC-AD64-4E5F-AC18-A85FBD75D54D} - C:\Program Files\RadioBar\toolbar.ni.dllO18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllO22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dllO23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avmailc.exeO23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exeO23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exeO23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXEO23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)O23 - Service: dev5_ap1 - Unknown owner - C:\phpdev5\apache\Apache.exe (file missing)O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: Hotspot Shield Service (HotspotShieldService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\openvpnas.exeO23 - Service: Hotspot Shield Routing Service (HssSrv) - AnchorFree Inc. - C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exeO23 - Service: Hotspot Shield Tray Service (HssTrayService) - Unknown owner - C:\Program Files\Hotspot Shield\bin\HssTrayService.EXEO23 - Service: Hotspot Shield Monitoring Service (HssWd) - Unknown owner - C:\Program Files\Hotspot Shield\bin\hsswd.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exeO23 - Service: TrueVector Internet Monitor (vsmon) - Unknown owner - C:\WINDOWS\System32\Zonelabs\vsmon.exe (file missing)--End of file - 12508 bytes
Drunknclam Posted January 9, 2011 Author Report Posted January 9, 2011 The thing is it wont let me i installed zone alarm awhile ago and i didnt know i needed the key to uninstall it because it wouldnt let me so i went into safe mode and tried deleting all its files but now when i try to uninstall it gives me an error saying "An error occurred while trying to uninstall ZoneAlarm Security Suite. It may have already been uninstalled Would you like to remove ZoneAlarm Security Suite from the Programs and Features list?" So i click yes and then it says " You do not have the sufficient access to remove ZoneAlarm Security Suite from the Programs and Features list. Please contact your system administrators."And i am on the admin acc of this computer
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