uTorrent crashing and freezing my Computer

[Rakune]

Okay, I can open uTorrent, and I can leave it open indefinitely if I pause my two downloads, but if I start them up, my laptop will freeze up and I will have to take out the battery to shut it off so I can reboot it. I am not very great with computers, so yea. Other than that, I have no idea whats going on.

HijackThis.log:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 11:12:23 AM, on 5/17/2011

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\acs.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe

C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\ddwmon.exe

C:\WINDOWS\system32\agrsmsvc.exe

C:\Program Files\AVG\AVG10\avgwdsvc.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\hkcmd.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\WINDOWS\system32\igfxpers.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Atheros\ACU.exe

C:\WINDOWS\system32\TPSMain.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\WINDOWS\system32\TPSBattM.exe

C:\Program Files\AVG\AVG10\avgtray.exe

C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\AVG\AVG10\avgnsx.exe

C:\TOSHIBA\IVP\ISM\pinger.exe

C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe

C:\WINDOWS\system32\PnkBstrA.exe

c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\WINDOWS\system32\svchost.exe

c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

C:\WINDOWS\system32\TODDSrv.exe

C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\PROGRA~1\AVG\AVG10\avgrsx.exe

C:\Program Files\AVG\AVG10\avgcsrvx.exe

C:\WINDOWS\system32\msiexec.exe

C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.toshibadirect.com/dpdstart

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: (no name) - {ecdee021-0d17-467f-a1ff-c7a115230949} - (no file)

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)

O3 - Toolbar: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe

O4 - HKLM\..\Run: [DDWMon] C:\Program Files\TOSHIBA\TOSHIBA Direct Disc Writer\\ddwmon.exe

O4 - HKLM\..\Run: [smoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [ACU] "C:\Program Files\Atheros\ACU.exe" -nogui

O4 - HKLM\..\Run: [TPSMain] TPSMain.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

O4 - HKCU\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"

O4 - HKLM\..\Policies\Explorer\Run: [Policies] C:\WINDOWS\system32\explorer\explorer.exe

O4 - HKCU\..\Policies\Explorer\Run: [Policies] C:\WINDOWS\system32\explorer\explorer.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions present

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll

O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll

O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll

O23 - Service: Atheros Configuration Service (ACS) - Atheros - C:\WINDOWS\system32\acs.exe

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: pinger - Unknown owner - C:\TOSHIBA\IVP\ISM\pinger.exe

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\WINDOWS\system32\TODDSrv.exe

--

End of file - 9106 bytes

Process Explorer.log:

Process PID CPU Description Company Name

System Idle Process 0 94.70

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 1412 Windows NT Session Manager Microsoft Corporation

csrss.exe 1612 Client Server Runtime Process Microsoft Corporation

winlogon.exe 1648 Windows NT Logon Application Microsoft Corporation

services.exe 1708 1.52 Services and Controller app Microsoft Corporation

svchost.exe 1888 Generic Host Process for Win32 Services Microsoft Corporation

igfxsrvc.exe 1588 igfxsrvc Module Intel Corporation

svchost.exe 1968 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 2008 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 544 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 600 Generic Host Process for Win32 Services Microsoft Corporation

spoolsv.exe 868 Spooler SubSystem App Microsoft Corporation

acs.exe 924 ACS Atheros

svchost.exe 1096 Generic Host Process for Win32 Services Microsoft Corporation

agrsmsvc.exe 1032 Agere Soft Modem Call Progress Service Agere Systems

avgwdsvc.exe 1044 AVG Watchdog Service AVG Technologies CZ, s.r.o.

avgnsx.exe 3472 AVG Online Shield Service AVG Technologies CZ, s.r.o.

mDNSResponder.exe 1168 Bonjour Service Apple Inc.

CFSvcs.exe 1204 Service of ConfigFree. TOSHIBA CORPORATION

jqs.exe 940 Java Quick Starter Service Sun Microsystems, Inc.

sqlservr.exe 2256 SQL Server Windows NT Microsoft Corporation

pinger.exe 3568

PnkBstrA.exe 3696

sqlwriter.exe 276 SQL Server VSS Writer Microsoft Corporation

svchost.exe 1152 Generic Host Process for Win32 Services Microsoft Corporation

swupdtmr.exe 964

TAPPSRV.exe 1132 TOSHIBA TAPPSRV TOSHIBA Corp.

TODDSrv.exe 1904 TDCSrv Application TOSHIBA Corporation

AVGIDSAgent.exe 2360 AVG Identity Protection Service AVG Technologies CZ, s.r.o.

alg.exe 1372 Application Layer Gateway Service Microsoft Corporation

svchost.exe 2224 Generic Host Process for Win32 Services Microsoft Corporation

lsass.exe 1720 LSA Shell (Export Version) Microsoft Corporation

avgchsvx.exe 1444 AVG Cache Server AVG Technologies CZ, s.r.o.

explorer.exe 224 Windows Explorer Microsoft Corporation

THotkey.exe 944 Hotkey Utility TOSHIBA

DDWMon.exe 980 TOSHIBA Direct Disc Writer - Event Monitor TOSHIBA Corporation

RTHDCPL.exe 1128 Realtek HD Audio Control Panel Realtek Semiconductor Corp.

hkcmd.exe 1196 hkcmd Module Intel Corporation

igfxpers.exe 1400 persistence Module Intel Corporation

SynTPEnh.exe 196 0.76 Synaptics TouchPad Enhancements Synaptics, Inc.

ACU.exe 1660 Atheros Client Utility Atheros Communications, Inc.

TPSMain.exe 708 TOSHIBA Corporation

TPSBattM.exe 1000 TOSHIBA Corporation

GrooveMonitor.exe 1072 GrooveMonitor Utility Microsoft Corporation

avgtray.exe 1140 AVG Tray Monitor AVG Technologies CZ, s.r.o.

AVGIDSMonitor.exe 3680

ISUSPM.exe 2244 InstallShield Update Service Update Manager Macrovision Corporation

ctfmon.exe 2268 CTF Loader Microsoft Corporation

uTorrent.exe 2380 1.52 µTorrent BitTorrent, Inc.

firefox.exe 248 Firefox Mozilla Corporation

plugin-container.exe 3176 Plugin Container for Firefox Mozilla Corporation

HiJackThis.exe 3576 HijackThis Trend Micro Inc.

notepad.exe 2560 Notepad Microsoft Corporation

procexp.exe 3636 1.52 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

avgrsx.exe 488 AVG Resident Shield Service AVG Technologies CZ, s.r.o.

avgcsrvx.exe 3848 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o.

[DreadWingKnight]

What version of uTorrent?

[Rakune]

2.2.1

[Rakune]

any help?

[Rakune]

bump

[moogly]

Do you see a BSOD when your computer is crashing?

[Rakune]

Do you see a BSOD when your computer is crashing?

No. Everything just stops responding and I can't click anything

[moogly]

Ok, so it's more a freeze than a crash. Surely an issue with the bad hardware or driver (network card). Try to low the bandwidth settings in µT and update your drivers.