samuelchanyf Posted June 21, 2011 Report Share Posted June 21, 2011 hi there,I have an Acer that runs on Windows 7 64-bit that has crashed the past few times I've open uTorrent. I'm hesistating to put the blame on uTorrent at the moment, but I was hoping someone could help me find a solution.According to BlueScreenView, the drivers found in the crash stack on the past few BSODs have been:netio.sys, ntoskrnl.exe, vwififlt.sys and even tcpip.sys (on one occasion). each time, the cause has been listed as the driver "netio.sys" at the addresss "netio.sys+11b2d"let me know if more information is required to solve this issue. Link to comment Share on other sites More sharing options...
DreadWingKnight Posted June 21, 2011 Report Share Posted June 21, 2011 Laptop?Wireless adapter?What internet security software do you have installed? Link to comment Share on other sites More sharing options...
samuelchanyf Posted June 21, 2011 Author Report Share Posted June 21, 2011 Laptop?Wireless adapter?What internet security software do you have installed?I'm using a laptop (Acer Aspire 4750G), Atheros AR5B97 wireless network adapter v9.1.0.334, and i've installed AVG Internet Security version 9. Link to comment Share on other sites More sharing options...
moogly Posted June 22, 2011 Report Share Posted June 22, 2011 Are drivers (netwok card) up-to-date? Link to comment Share on other sites More sharing options...
samuelchanyf Posted June 22, 2011 Author Report Share Posted June 22, 2011 Are drivers (netwok card) up-to-date?yup, network driver is Atheros AR5B97 wireless network adapter v9.1.0.334, latest version available. i updated to utorrent v3.0 and it has only crashed once so far. not exactly a solution, but a big improvement on 1.8.5 and 2.2.1. Link to comment Share on other sites More sharing options...
DreadWingKnight Posted June 22, 2011 Report Share Posted June 22, 2011 latest version available.According to what? Link to comment Share on other sites More sharing options...
moogly Posted June 22, 2011 Report Share Posted June 22, 2011 Some user here got some recent crashes with AVG, be sure AVG's driver-filters are not the culprit (uninstall it temporarily, install MS Security Essentials, it's free, and make a try during few hours). Link to comment Share on other sites More sharing options...
samuelchanyf Posted June 22, 2011 Author Report Share Posted June 22, 2011 latest version available.According to what?i dunno i got the update off:http://atheros-ar5b97-wireless-network-adapter.drivers.informer.com/Some user here got some recent crashes with AVG, be sure AVG's driver-filters are not the culprit (uninstall it temporarily, install MS Security Essentials, it's free, and make a try during few hours).sounds like an idea, i'll give ms security essentials a shot and see how it goes. Link to comment Share on other sites More sharing options...
samuelchanyf Posted June 23, 2011 Author Report Share Posted June 23, 2011 thanks for the help guys. no crashes after running utorrent for the past 16 hours so it should be fine now. i'm inclined to think the solution was installing MS Security Essentials, but it could also be uTorrent 3.0 being the solution. Link to comment Share on other sites More sharing options...
moogly Posted June 23, 2011 Report Share Posted June 23, 2011 An application (like uT) is NOT the cause of a BSOD, just the trigger. BSODs are caused by bad hardware or bad drivers. Some specific programs like firewalls may cause BSODs because they use their own driver-filters.So in your case, if BSOD disappear without AVG, the culprit is likely AVG. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.