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Process starts - GUI frontend window does not display.


spectralkinesis

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I've ran uTorrent for a few months now on my Windows Home Server without major issue. This is the first time I've come across this problem so I'd rather ask for help here rather than wipe out/reinstall uTorrent.

uT is set to autostart. I can see it's started within Task Manager & Process Explorer. I get the following error message when I try and (re)start uTorrent from the executable...

359hg8n.jpg

I'm reading my way through this forum to see if my issue has already been resolved. Any assistance you can provide would be appreciated.

Process Explorer Log:

Process    PID    CPU    Private Bytes    Working Set    Description    Company Name
System Idle Process 0 100.00 0 K 28 K
System 4 0 K 240 K
Interrupts n/a < 0.01 0 K 0 K Hardware Interrupts and DPCs
smss.exe 356 152 K 520 K Windows NT Session Manager Microsoft Corporation
csrss.exe 404 1,648 K 4,444 K Client Server Runtime Process Microsoft Corporation
winlogon.exe 436 7,232 K 3,208 K Windows NT Logon Application Microsoft Corporation
services.exe 484 1,660 K 3,628 K Services and Controller app Microsoft Corporation
svchost.exe 704 896 K 2,924 K Generic Host Process for Win32 Services Microsoft Corporation
wmiprvse.exe 2540 4,064 K 8,536 K WMI Microsoft Corporation
wmiprvse.exe 3112 1,456 K 4,752 K WMI Microsoft Corporation
svchost.exe 808 1,372 K 3,588 K Generic Host Process for Win32 Services Microsoft Corporation
MsMpEng.exe 852 98,648 K 63,904 K Service Executable Microsoft Corporation
svchost.exe 912 4,076 K 5,224 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 932 3,096 K 5,192 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 984 36,384 K 42,812 K Generic Host Process for Win32 Services Microsoft Corporation
spoolsv.exe 1192 3,416 K 4,784 K Spooler SubSystem App Microsoft Corporation
msdtc.exe 1264 1,796 K 4,300 K MS DTCconsole program Microsoft Corporation
svchost.exe 1352 576 K 2,268 K Generic Host Process for Win32 Services Microsoft Corporation
inetinfo.exe 1412 3,220 K 8,692 K Internet Information Services Microsoft Corporation
jqs.exe 1440 2,552 K 1,472 K Java(TM) Quick Starter Service Sun Microsystems, Inc.
svchost.exe 1528 388 K 1,724 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1600 2,424 K 4,492 K Generic Host Process for Win32 Services Microsoft Corporation
vds.exe 1628 3,688 K 5,260 K Virtual Disk Service Microsoft Corporation
WLIDSVC.EXE 1888 4,420 K 7,776 K Microsoft® Windows Live ID Service Microsoft Corporation
WLIDSVCM.EXE 2700 544 K 2,136 K Microsoft® Windows Live ID Service Monitor Microsoft Corporation
searchindexer.exe 1940 230,232 K 26,536 K Microsoft Windows Search Indexer Microsoft Corporation
searchprotocolhost.exe 3452 4,652 K 6,108 K Microsoft Windows Search Protocol Host Microsoft Corporation
searchfilterhost.exe 2640 3,176 K 5,612 K Microsoft Windows Search Filter Host Microsoft Corporation
qsm.exe 2056 4,456 K 6,924 K Windows Home Server Storage Service Microsoft Corporation
svchost.exe 2172 2,820 K 5,648 K Generic Host Process for Win32 Services Microsoft Corporation
whsarch.exe 2196 1,008 K 3,460 K Windows Home Server Preserver Service Microsoft Corporation
whsbackup.exe 2348 2,852 K 6,140 K Windows Home Server Computer Backup Microsoft Corporation
TransportService.exe 2372 4,564 K 8,044 K Home Server Transport Service Microsoft Corporation
svchost.exe 2404 3,640 K 5,648 K Generic Host Process for Win32 Services Microsoft Corporation
cqvSvc.exe 2440 27,896 K 25,484 K ConsoleView Health Monitor Microsoft Corporation
pdl.exe 2792 900 K 3,292 K Windows Home Server Persistent Drive Letter Service Microsoft Corporation
dmadmin.exe 2840 2,488 K 4,524 K Logical Disk Manager Adminstrative Service Microsoft Corporation
svchost.exe 2856 1,096 K 3,276 K Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 2948 3,008 K 6,388 K Generic Host Process for Win32 Services Microsoft Corporation
alg.exe 3020 744 K 2,996 K Application Layer Gateway Service Microsoft Corporation
demigrator.exe 3188 15,372 K 13,252 K Microsoft Corporation
svchost.exe 3664 2,884 K 4,176 K Generic Host Process for Win32 Services Microsoft Corporation
lsass.exe 496 7,936 K 8,800 K LSA Shell Microsoft Corporation
explorer.exe 3640 14,548 K 21,936 K Windows Explorer Microsoft Corporation
RTHDCPL.EXE 3892 19,988 K 23,380 K Realtek HD Audio Control Panel Realtek Semiconductor Corp.
MSASCui.exe 3920 5,092 K 4,308 K Microsoft Forefront Client Security User Interface Microsoft Corporation
jusched.exe 3944 772 K 2,700 K Java(TM) Update Scheduler Sun Microsystems, Inc.
ctfmon.exe 4036 564 K 3,256 K CTF Loader Microsoft Corporation
WindowsSearch.exe 864 5,708 K 10,280 K Windows Search System Tray Microsoft Corporation
taskmgr.exe 3908 1,168 K 1,772 K Windows TaskManager Microsoft Corporation
firefox.exe 3416 256,844 K 263,628 K Firefox Mozilla Corporation
uTorrent.exe 4044 4,776 K 8,748 K µTorrent BitTorrent, Inc.
HijackThis.exe 348 5,532 K 1,440 K HijackThis Trend Micro Inc.
procexp.exe 1760 10,064 K 15,584 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com

Process: uTorrent.exe Pid: 4044

Name Description Company Name Version
activeds.dll ADs Router Layer DLL Microsoft Corporation 5.2.3790.3959
adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.2.3790.3959
advapi32.dll Advanced Windows 32 Base API Microsoft Corporation 5.2.3790.4455
apphelp.dll Application Compatibility Client Library Microsoft Corporation 5.2.3790.3959
atl.dll ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.2
clbcatq.dll COM+ Configuration Catalog Microsoft Corporation 2001.12.4720.3959
clusapi.dll Cluster API Library Microsoft Corporation 5.2.3790.3959
comctl32.dll User Experience Controls Library Microsoft Corporation 6.0.3790.4770
comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.3790.3959
comres.dll COM+ Resources Microsoft Corporation 2001.12.4720.3959
credui.dll Credential Manager User Interface Microsoft Corporation 5.2.3790.3959
ctype.nls
dnsapi.dll DNS Client API DLL Microsoft Corporation 5.2.3790.4840
gdi32.dll GDI Client DLL Microsoft Corporation 5.2.3790.4396
hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.2.3790.3959
iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.0.6001.19072
imm32.dll Windows IMM32 API Client DLL Microsoft Corporation 5.2.3790.3959
iphlpapi.dll IP Helper API Microsoft Corporation 5.2.3790.3959
kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.2.3790.4480
locale.nls
mprapi.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.2.3790.3959
MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.2.3790.3959
MSCTFIME.IME Microsoft Text Frame Work Service IME Microsoft Corporation 5.2.3790.3959
msi.dll Windows Installer Microsoft Corporation 3.1.4000.4042
msimg32.dll GDIEXT Client DLL Microsoft Corporation 5.2.3790.0
msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.3790.3959
mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.2.3790.4318
netapi32.dll Net Win32 API DLL Microsoft Corporation 5.2.3790.4392
netshell.dll Network Connections Shell Microsoft Corporation 5.2.3790.3959
ntdll.dll NT Layer DLL Microsoft Corporation 5.2.3790.4789
ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.2.3790.4750
oleaut32.dll Microsoft Corporation 5.2.3790.4807
psapi.dll Process Status Helper Microsoft Corporation 5.2.3790.3959
R00000000000a.clb
rpcrt4.dll Remote Procedure Call Runtime Microsoft Corporation 5.2.3790.4759
rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.2.3790.3959
rtutils.dll Routing Utilities Microsoft Corporation 5.2.3790.3959
samlib.dll SAM Library DLL Microsoft Corporation 5.2.3790.3959
secur32.dll Security Support Provider Interface Microsoft Corporation 5.2.3790.4530
setupapi.dll Windows Setup API Microsoft Corporation 5.2.3790.3959
shell32.dll Windows Shell Common Dll Microsoft Corporation 6.0.3790.4822
shfolder.dll Shell Folder Service Microsoft Corporation 6.0.3790.3959
shlwapi.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.3790.4603
sortkey.nls
sorttbls.nls
unicode.nls
urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 8.0.6001.19072
user32.dll Windows USER API Client DLL Microsoft Corporation 5.2.3790.4033
userenv.dll Userenv Microsoft Corporation 5.2.3790.3959
uTorrent.exe µTorrent BitTorrent, Inc. 2.2.1.25203
uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.3790.3959
version.dll Version Checking and File Installation Libraries Microsoft Corporation 5.2.3790.3959
wldap32.dll Win32 LDAP API DLL Microsoft Corporation 5.2.3790.3959
ws2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.2.3790.3959
ws2help.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.2.3790.3959
wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.2.3790.3959
xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.2.3790.3959

HJT Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:32:33 AM, on 6/19/2011
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\vds.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Windows Home Server\qsm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Home Server\whsarch.exe
C:\Program Files\Windows Home Server\whsbackup.exe
C:\Program Files\Windows Home Server\TransportService.exe
C:\Program Files\Windows Home Server\cqvSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Windows Home Server\pdl.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\Windows Home Server\demigrator.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware\MSASCui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Documents and Settings\Deluge\My Documents\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [PtiuPbmd] Rundll32.exe ulutil2.dll,SetWriteBack
O4 - HKLM\..\Run: [Microsoft Forefront Client Security Antimalware Service] "C:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [_nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O15 - ESC Trusted Zone: http://runonce.msn.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1300857705343
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1300857768750
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 5368 bytes

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Thanks for the assistance, Moogly.

Nope, this problem didn't develop after an update.

I did have a reboot kill uTorrent, rather than uTorrent exit gracefully prior to a reboot.

If I login as another account uTorrent will start just fine, except without all the torrents I had loaded into my primary account.

EDIT: FIXT!

I downloaded v. 3.0 build 25406 and ran it in place of 2.2.x

Somehow this fixed the issue. Up until the fix I had been running uTorrent v 2.2.1.25203

Upon start, it loaded up each of the torrents I had been seeding with the previous version, one-by-one.

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