blues Posted June 24, 2011 Report Share Posted June 24, 2011 I downloaded the latest SocialLibrary App today and noticed that it would not give me any advice. The refresh icon just keeps spinning round and round. So I clicked on it and it immediately crashes uTorrent.Also, clicking the Start SocialSeeding Now button does nothing.I have not rebooted since installing. I will try that next, but here is the info to help with.=======================================HIJACK THIS file=======================================Logfile of Trend Micro HijackThis v2.0.4Scan saved at 6:45:45 PM, on 6/23/2011Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v9.00 (9.00.8112.16421)Boot mode: NormalRunning processes:C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exeC:\Program Files (x86)\WhiteSmoke\WSEnrichment.exeC:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exeC:\Program Files (x86)\Internet Explorer\IELowutil.exeC:\Program Files (x86)\ClipMagic\clipmagic.exeC:\Program Files (x86)\Real\RealPlayer\update\realsched.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Windows\SysWOW64\Macromed\Flash\FlashUtil10s_ActiveX.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\uTorrent\uTorrent.exeC:\Program Files (x86)\Safari\Safari.exeC:\Users\MARKMA~1\AppData\Local\Temp\ycvnfe8z.tmp\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htmR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSNR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exeO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLLO2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLLO4 - HKLM\..\Run: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRunO4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenterO4 - HKLM\..\Run: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exeO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osbootO4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"O4 - HKCU\..\Run: [OfficeSyncProcess] "C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE"O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\Messenger\YahooMessenger.exe" -quietO4 - HKCU\..\Run: [Google Update] "C:\Users\Mark Main\AppData\Local\Google\Update\GoogleUpdate.exe" /cO4 - HKCU\..\Run: [aliim] C:\Program Files (x86)\Trademanager\aliim.exeO4 - HKCU\..\Run: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimizedO4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10s_ActiveX.exe -update activexO4 - Startup: Launch WhiteSmoke.lnk = C:\Program Files (x86)\WhiteSmoke\WSEnrichment.exeO4 - Startup: Microsoft SharePoint Workspace.lnk = C:\Program Files\Microsoft Office\Office14\GROOVE.EXEO4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXEO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO15 - Trusted Zone: http://*.alipay.comO15 - Trusted Zone: http://*.alisoft.comO15 - Trusted Zone: http://*.taobao.comO16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - https://support.dell.com/systemprofiler/SysProExe.CABO16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} (DLC Class) - https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cabO16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cabO16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cabO18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLLO18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLO23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exeO23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exeO23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\615\g2aservice.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exeO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exeO23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exeO23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exeO23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exeO23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exeO23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)--End of file - 10753 bytes=======================================PROCEXP.TXT file=======================================Process PID CPU Private Bytes Working Set Description Company NameSystem Idle Process 0 89.63 0 K 24 K System 4 0.47 120 K 5,632 K Interrupts n/a 0.65 0 K 0 K Hardware Interrupts and DPCs smss.exe 320 536 K 1,148 K csrss.exe 400 < 0.01 3,360 K 5,240 K conhost.exe 1208 1,072 K 2,128 K wininit.exe 468 1,672 K 3,428 K services.exe 536 < 0.01 7,596 K 9,556 K svchost.exe 728 0.01 5,572 K 8,840 K Host Process for Windows Services Microsoft Corporation unsecapp.exe 996 1,808 K 4,152 K WmiPrvSE.exe 2092 5,420 K 7,728 K WmiPrvSE.exe 3676 9,416 K 14,324 K unsecapp.exe 4032 2,156 K 8,508 K Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation FlashUtil10s_ActiveX.exe 9584 0.15 2,164 K 7,568 K Adobe® Flash® Player Installer/Uninstaller 10.3 r181 Adobe Systems, Inc. svchost.exe 812 0.01 8,740 K 11,044 K Host Process for Windows Services Microsoft Corporation atiesrxx.exe 872 1,688 K 3,188 K AMD External Events Service Module AMD atieclxx.exe 1192 2,476 K 5,232 K svchost.exe 936 21,220 K 17,836 K Host Process for Windows Services Microsoft Corporation audiodg.exe 16224 1.34 17,204 K 16,876 K svchost.exe 976 0.01 145,628 K 138,628 K Host Process for Windows Services Microsoft Corporation wlanext.exe 1200 < 0.01 8,172 K 10,748 K WUDFHost.exe 1052 2,236 K 4,120 K dwm.exe 2364 0.30 48,264 K 50,304 K Desktop Window Manager Microsoft Corporation svchost.exe 1020 0.04 45,856 K 45,396 K Host Process for Windows Services Microsoft Corporation wuauclt.exe 13608 2,192 K 5,996 K Windows Update Microsoft Corporation svchost.exe 684 16,200 K 18,668 K Host Process for Windows Services Microsoft Corporation svchost.exe 1084 0.01 39,612 K 39,720 K Host Process for Windows Services Microsoft Corporation spoolsv.exe 1340 7,804 K 11,644 K Spooler SubSystem App Microsoft Corporation svchost.exe 1380 < 0.01 15,680 K 18,488 K Host Process for Windows Services Microsoft Corporation mDNSResponder.exe 1472 2,808 K 5,632 K Bonjour Service Apple Inc. PsiService_2.exe 1536 1,096 K 2,888 K PsiService PsiService Protexis Inc. RegSrvc.exe 1592 2,464 K 4,836 K Intel® PROSet/Wireless Registry Service Intel® Corporation svchost.exe 1616 4,316 K 7,168 K Host Process for Windows Services Microsoft Corporation EvtEng.exe 1672 < 0.01 13,288 K 12,608 K Intel® PROSet/Wireless Event Log Service Intel® Corporation taskhost.exe 2244 < 0.01 8,704 K 12,768 K Host Process for Windows Tasks Microsoft Corporation svchost.exe 2852 < 0.01 9,204 K 53,688 K Host Process for Windows Services Microsoft Corporation svchost.exe 2832 2,604 K 6,428 K Host Process for Windows Services Microsoft Corporation OSPPSVC.EXE 2088 5,468 K 11,684 K IAStorDataMgrSvc.exe 4676 0.02 19,252 K 14,520 K IAStorDataSvc Intel Corporation LMS.exe 4696 0.03 6,560 K 8,504 K Local Manageability Service Intel Corporation NASvc.exe 3924 3,720 K 7,136 K NeroUpdate Nero AG svchost.exe 4208 78,476 K 44,260 K Host Process for Windows Services Microsoft Corporation UNS.exe 1156 4,940 K 8,832 K User Notification Service Intel Corporation SearchIndexer.exe 1304 < 0.01 52,568 K 45,736 K Microsoft Windows Search Indexer Microsoft Corporation PresentationFontCache.exe 4560 25,612 K 15,340 K PresentationFontCache.exe Microsoft Corporation taskhost.exe 4752 6,052 K 8,128 K lsass.exe 556 7,232 K 11,824 K Local Security Authority Process Microsoft Corporation lsm.exe 564 3,044 K 3,980 K csrss.exe 492 0.16 5,356 K 12,052 K winlogon.exe 648 3,424 K 6,096 K explorer.exe 2392 0.07 86,856 K 112,724 K Windows Explorer Microsoft Corporation iFrmewrk.exe 2296 < 0.01 22,812 K 28,132 K Intel® PROSet/Wireless Framework Intel® Corporation SynTPEnh.exe 2452 0.05 4,644 K 15,472 K Synaptics TouchPad Enhancements Synaptics Incorporated SynTPHelper.exe 3144 1,580 K 2,636 K quickset.exe 2484 8,572 K 14,728 K QuickSet Dell Inc. MSOSYNC.EXE 2620 7,196 K 15,800 K Microsoft Office Document Cache Microsoft Corporation YahooMessenger.exe 2612 0.61 92,264 K 108,968 K Yahoo! Messenger Yahoo! Inc. WSEnrichment.exe 2808 0.01 46,568 K 71,424 K WSTray64.exe 3956 1,676 K 3,624 K GROOVE.EXE 3444 0.01 22,612 K 35,588 K Microsoft SharePoint Workspace Microsoft Corporation ONENOTEM.EXE 3452 1,780 K 720 K Microsoft OneNote Quick Launcher Microsoft Corporation OUTLOOK.EXE 7296 0.15 154,952 K 234,164 K Microsoft Outlook Microsoft Corporation ClipMagic.exe 11752 0.02 21,984 K 34,376 K WINWORD.EXE 6968 33,032 K 71,852 K Microsoft Word Microsoft Corporation EXCEL.EXE 16028 < 0.01 32,444 K 52,724 K Microsoft Excel Microsoft Corporation notepad.exe 19356 1,952 K 6,864 K Notepad Microsoft Corporation iexplore.exe 13684 0.01 24,108 K 42,092 K Internet Explorer Microsoft Corporation iexplore.exe 7828 2.72 244,336 K 268,868 K Internet Explorer Microsoft Corporation iexplore.exe 14372 0.28 73,212 K 105,184 K Internet Explorer Microsoft Corporation iexplore.exe 16520 0.75 70,392 K 96,220 K Internet Explorer Microsoft Corporation iexplore.exe 2944 0.22 97,696 K 120,856 K Internet Explorer Microsoft Corporation procexp.exe 8372 2,192 K 7,716 K Sysinternals Process Explorer Sysinternals - www.sysinternals.com procexp64.exe 15796 0.57 24,944 K 42,572 K Sysinternals Process Explorer Sysinternals - www.sysinternals.comIAStorIcon.exe 3740 < 0.01 24,328 K 14,712 K IAStorIcon Intel CorporationMOM.exe 3752 0.01 40,412 K 7,084 K Catalyst Control Center: Monitoring program Advanced Micro Devices Inc. CCC.exe 4772 < 0.01 58,176 K 15,428 K Catalyst Control Centre: Host application ATI Technologies Inc.ielowutil.exe 16188 1,780 K 528 K Internet Low-Mic Utility Tool Microsoft Corporationrealsched.exe 8428 3,552 K 852 K RealNetworks Scheduler RealNetworks, Inc.uTorrent.exe 7376 1.57 49,596 K 74,428 K µTorrent BitTorrent, Inc. Safari.exe 10492 0.14 95,968 K 101,272 K Safari Apple Inc. HijackThis.exe 14204 8,396 K 20,388 K HijackThis Trend Micro Inc. notepad.exe 18840 3,684 K 10,456 K Notepad Microsoft Corporation=======================================MY 3 CRASH DUMP FILES IN SEQUENCE=======================================First attempt25406-utorrent.83df.dmp - 0.28MBSecond attempt25406-utorrent.e9b4.dmp - 0.29MBThird attempt25406-utorrent.9d9d.dmp - 0.30MB Link to comment Share on other sites More sharing options...
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