stevvie Posted November 5, 2011 Report Share Posted November 5, 2011 Utorrent just updated itself to 3.1.26419. It then restarted and said ` there is already a computer using the username "stevvie"` and asks me my security question. This happens EVERY time I start Utorrent, I have even tried a reboot but still the same. It will NOT take my answer but if I click close on the question window I can still upload/download torrents. Link to comment Share on other sites More sharing options...
DreadWingKnight Posted November 5, 2011 Report Share Posted November 5, 2011 Turn off the remote or change the username in the remote preferences. Link to comment Share on other sites More sharing options...
sentry07 Posted November 5, 2011 Report Share Posted November 5, 2011 Same issue on 3.1.26419 Win7-32bit. Just upgraded from v2.x so I could use the remote on my Android. Did it last night and created an account and it was working. This morning, I open utorrent and it says another computer is using my username. So I enter my security password and the status says:"Reclaiming account.""Reclaimed account.""Reconnecting in (countdown).""Not accessible."and then it just repeats. My android app just says "Service unavailable." after trying to validate my username. Link to comment Share on other sites More sharing options...
stevvie Posted November 6, 2011 Author Report Share Posted November 6, 2011 Turning OFF remote isn't really an option as I WANT that feature. I changed the user name and that seemed to work for now. Will I have to do this all the time Utorrent messes up ? as it seems to ask a different security question for each user name, at this rate you will quickly run out of security questions Link to comment Share on other sites More sharing options...
stevvie Posted November 7, 2011 Author Report Share Posted November 7, 2011 ohh well the problem is back with a NEW user name. Link to comment Share on other sites More sharing options...
Cibico99 Posted November 8, 2011 Report Share Posted November 8, 2011 Im having the same problem, 3.1 beta build 26419 32- bit, win 7. Link to comment Share on other sites More sharing options...
stevvie Posted November 9, 2011 Author Report Share Posted November 9, 2011 Looks like I have to change my user name EVERY time I restart utorrent and want to use remote. Link to comment Share on other sites More sharing options...
00mpy Posted November 11, 2011 Report Share Posted November 11, 2011 I am also experiencing this issue. I have found that i have to diable my firewall and then wait at least 30 min before attemptiing to re-enable the remote feature with old username.i just click cacel to the secret question and it eventually reclaims and successfully connects. Link to comment Share on other sites More sharing options...
calvin2 Posted December 3, 2011 Report Share Posted December 3, 2011 ^ true... so what's the point of having a "reclaim" question if the program has to wait for the remote server to "disconnect" the computer name from its previous "pairing" before it can reconnect/pair to a new one (it's actually not a new computer but a newly restarted utorrent program - after the update)? Link to comment Share on other sites More sharing options...
kzahel Posted December 3, 2011 Report Share Posted December 3, 2011 There's a problem right now with 3.1 where each time it starts up it uses a new "computer id" to connect, so essentially every time it acts like a brand new computer so it needs to reclaim. We're working on a fix. For now, it should work alright as long as you never close 3.1 :-)Thanks Link to comment Share on other sites More sharing options...
stevvie Posted December 3, 2011 Author Report Share Posted December 3, 2011 thanks for the info kzahel, at least we know it's being looked into. Link to comment Share on other sites More sharing options...
kzahel Posted December 4, 2011 Report Share Posted December 4, 2011 We found the problem and it's been fixed and will come out in the next release. Thanks for the reports. Link to comment Share on other sites More sharing options...
stevvie Posted December 5, 2011 Author Report Share Posted December 5, 2011 nice one, thanks. really looking forward to this.Just tried build 26554 and it hasn't asked me for anything and it's been running an hour. Also was able to see my torrents on my phone first time.THANKS Link to comment Share on other sites More sharing options...
kzahel Posted December 5, 2011 Report Share Posted December 5, 2011 Great! Let me know if you have any other problems Link to comment Share on other sites More sharing options...
businka19 Posted December 9, 2011 Report Share Posted December 9, 2011 Great! Let me know if you have any other problemsUsing 3.1 26593. Unfortunately the issue persists.Hoping for a solutionedit: after entering answer to security question and restarting the program everything seems fine, tnx for fixing it! Link to comment Share on other sites More sharing options...
MrHavok360 Posted May 22, 2012 Report Share Posted May 22, 2012 O.K., this seems like as good of place as any, as I am also getting this question every time i open UT... But, is there any way to recover the security Q answer? the last time I used the remote was ages ago, and when I type any answer that makes any since, it fails, and just keeps popping up that question. am using UT 3.0, with no firewall.THX Link to comment Share on other sites More sharing options...
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