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I'm Asked security question EVERY time


stevvie

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Utorrent just updated itself to 3.1.26419. It then restarted and said ` there is already a computer using the username "stevvie"` and asks me my security question. This happens EVERY time I start Utorrent, I have even tried a reboot but still the same. It will NOT take my answer but if I click close on the question window I can still upload/download torrents.

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Same issue on 3.1.26419 Win7-32bit. Just upgraded from v2.x so I could use the remote on my Android. Did it last night and created an account and it was working. This morning, I open utorrent and it says another computer is using my username. So I enter my security password and the status says:

"Reclaiming account."

"Reclaimed account."

"Reconnecting in (countdown)."

"Not accessible."

and then it just repeats. My android app just says "Service unavailable." after trying to validate my username.

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Turning OFF remote isn't really an option as I WANT that feature. I changed the user name and that seemed to work for now. Will I have to do this all the time Utorrent messes up ? as it seems to ask a different security question for each user name, at this rate you will quickly run out of security questions ;)

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I am also experiencing this issue. I have found that i have to diable my firewall and then wait at least 30 min before attemptiing to re-enable the remote feature with old username.

i just click cacel to the secret question and it eventually reclaims and successfully connects.

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  • 4 weeks later...

^ true... so what's the point of having a "reclaim" question if the program has to wait for the remote server to "disconnect" the computer name from its previous "pairing" before it can reconnect/pair to a new one (it's actually not a new computer but a newly restarted utorrent program - after the update)?

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There's a problem right now with 3.1 where each time it starts up it uses a new "computer id" to connect, so essentially every time it acts like a brand new computer so it needs to reclaim. We're working on a fix. For now, it should work alright as long as you never close 3.1 :-)

Thanks

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  • 5 months later...

O.K., this seems like as good of place as any, as I am also getting this question every time i open UT... But, is there any way to recover the security Q answer? the last time I used the remote was ages ago, and when I type any answer that makes any since, it fails, and just keeps popping up that question. am using UT 3.0, with no firewall.

THX

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