apb0703 Posted January 19, 2012 Report Share Posted January 19, 2012 Hello,I recently upgraded to Utorrent Plus. I was going through the different option and when I click on Anti-virus and click the update button, it sticks at 0% and won't go beyond that. Anyone know of a fix for this?Thank you Link to comment Share on other sites More sharing options...
George60056 Posted January 20, 2012 Report Share Posted January 20, 2012 I purchased today and have the same problem. The AV will not UPDATE. I am using WINDOWS 7 ULT 64B Security Essentials Sustem 8 GB Free Mem 30 Meg ADSL Link to comment Share on other sites More sharing options...
Firon Posted January 20, 2012 Report Share Posted January 20, 2012 We'll look into this. Link to comment Share on other sites More sharing options...
sweetsinvegas Posted February 7, 2012 Report Share Posted February 7, 2012 I purchased Plus, downloaded a torrent, and got the little clock under Antivirus for "Torrent contents are waiting to be checked for viruses and spyware." I've right clicked and selected "Scan for viruses", but nothing happens. Am I missing something? When is a file ready to be scanned and I do I do it? Link to comment Share on other sites More sharing options...
R3TR0 Posted February 7, 2012 Report Share Posted February 7, 2012 We just released an update that should fix this issue. You should receive it as an auto update soon, but if you want to get a jump on it, you can download it here:http://user.utorrent.com/downloads/Let us know if that fixes the issue for you. Link to comment Share on other sites More sharing options...
sweetsinvegas Posted February 13, 2012 Report Share Posted February 13, 2012 Hi R3TR0. I went to your posted link and downloaded. That did not fix the problem. Help! Link to comment Share on other sites More sharing options...
eLDuRo212 Posted February 26, 2012 Report Share Posted February 26, 2012 Ever since I purchased uTorrent Plus back in December of last year the Antivirus never seems to work, update after update the problem keeps coming up when you press update on the virus definitions it just stays stuck on 0%, I just gave up and turned the feature off and I am using my own Antivirus application. Link to comment Share on other sites More sharing options...
mpqo Posted March 5, 2012 Report Share Posted March 5, 2012 Ever since I purchased uTorrent Plus back in December of last year the Antivirus never seems to work, update after update the problem keeps coming up when you press update on the virus definitions it just stays stuck on 0%, I just gave up and turned the feature off and I am using my own Antivirus application.I Second that..The AV update NEVER worked in 2 different computers / architectures. Link to comment Share on other sites More sharing options...
kingsapphire Posted April 17, 2012 Report Share Posted April 17, 2012 I just started using Plus. In the SCANNED column upon completion of file, it lists: " Problem (Error: failed to scan file)". I checked the Help file, and found a list of potential conflicting AV's, etc., but none which are loaded on my machine. I would like to be able to use the Plus AV. Suggestions please? Link to comment Share on other sites More sharing options...
margaretmila Posted May 17, 2012 Report Share Posted May 17, 2012 I upgraded to Plus about a month ago, and each time I start it up I receive a message "BitTorrent Antifirus - Powered by Bitdefender has stopped working". Any clues as to a fix? Link to comment Share on other sites More sharing options...
Firon Posted May 17, 2012 Report Share Posted May 17, 2012 Please contact Plus support.http://help.utorrent.com/customer/portal/emails/new Link to comment Share on other sites More sharing options...
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