kok1n Posted March 16, 2012 Report Share Posted March 16, 2012 I know its been posted here and on other forums several times, but I coldnt find any help so Im starting new thread.Im having this problem on my desktop and laptop. Both running win7 professional x64 and it only happens when utorrent is running (version 3.1.2). Sometimes i can run utorrent 10 minutes, sometimes it runs few hours.Im using avg and windows firewall only.So can anyone help me with this please? Link to comment Share on other sites More sharing options...
Firon Posted March 16, 2012 Report Share Posted March 16, 2012 Use the tool bluescreenview to analyze the dump.Post the info here and perhaps we can figure out what driver is causing it. Link to comment Share on other sites More sharing options...
kok1n Posted March 17, 2012 Author Report Share Posted March 17, 2012 allright, here it is:==================================================Dump File : 031712-26847-01.dmpCrash Time : 17.3.2012 13:52:01Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUALBug Check Code : 0x000000d1Parameter 1 : 00000000`00000028Parameter 2 : 00000000`00000002Parameter 3 : 00000000`00000000Parameter 4 : fffff880`01411b2dCaused By Driver : NETIO.SYSCaused By Address : NETIO.SYS+11b2dFile Description : Product Name : Company : File Version : Processor : x64Crash Address : ntoskrnl.exe+7cd40Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\031712-26847-01.dmpProcessors Count : 4Major Version : 15Minor Version : 7601Dump File Size : 274 504================================================== Link to comment Share on other sites More sharing options...
IFar Posted March 17, 2012 Report Share Posted March 17, 2012 You need to update your network card drivers or:You have an antivirus or firewall program installed.Based on the offset address in the crash it looks like zone alarm (or avg) to me.IFarEdit: Spelling/correction. Link to comment Share on other sites More sharing options...
kok1n Posted March 17, 2012 Author Report Share Posted March 17, 2012 yes, i have AVG, as i said in first post.Ill update driver and see if it helps Link to comment Share on other sites More sharing options...
kok1n Posted March 18, 2012 Author Report Share Posted March 18, 2012 Ok, so ive updated my driver and its still happening.The only difference is that now when i got blue screen, the system automatically restart itself. Before that i had to manually restart computer Link to comment Share on other sites More sharing options...
IFar Posted March 18, 2012 Report Share Posted March 18, 2012 Try uninstalling AVG and re-testing. This will atleast attemtp to eliminate that as a possible cause.IFar Link to comment Share on other sites More sharing options...
kok1n Posted March 18, 2012 Author Report Share Posted March 18, 2012 noup, still getting blue screen Link to comment Share on other sites More sharing options...
IFar Posted March 18, 2012 Report Share Posted March 18, 2012 I'm out of ideas.. Apart from restoring/copying the netio.sys from a known good source (windows dvd/cd) or the service pack laying on your hard drive. This is of course assuming it wasn't re-written when you updated your driver.IFar Link to comment Share on other sites More sharing options...
DreadWingKnight Posted March 18, 2012 Report Share Posted March 18, 2012 Paste a hijackthis log. I'm thinking there's more on the system than first appears. Link to comment Share on other sites More sharing options...
kok1n Posted March 19, 2012 Author Report Share Posted March 19, 2012 Logfile of Trend Micro HijackThis v2.0.2Scan saved at 14:12:56, on 19.3.2012Platform: Unknown Windows (WinNT 6.01.3505 SP1)MSIE: Internet Explorer v9.00 (9.00.8112.16421)Boot mode: NormalRunning processes:C:\Program Files (x86)\TeamViewer\Version7\TeamViewer.exeC:\Program Files (x86)\DAEMON Tools Lite\DTLite.exeC:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exeC:\Program Files (x86)\Common Files\Java\Java Update\jusched.exeC:\Program Files (x86)\AVG\AVG2012\avgtray.exeC:\Users\Kok1N\AppData\Local\Google\Update\1.3.21.99\GoogleCrashHandler.exeC:\Users\Kok1N\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Kok1N\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Kok1N\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Kok1N\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Kok1N\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Kok1N\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Kok1N\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Kok1N\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Kok1N\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Kok1N\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Kok1N\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Kok1N\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Kok1N\Desktop\hijackthis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htmR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dllF2 - REG:system.ini: UserInit=userinit.exeO2 - BHO: IGMONObj Class - {02464DDC-3187-11D8-8004-0020ED227566} - C:\Program Files (x86)\iGetter\Integration\IGMON.dll (file missing)O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dllO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dllO2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dllO2 - BHO: Pomocná služba pro přihlášení ke službě Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLLO2 - BHO: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dllO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dllO2 - BHO: Microsoft Web Test Recorder 10.0 Helper - {DDA57003-0068-4ed2-9D32-4D1EC707D94D} - C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\Microsoft.VisualStudio.QualityTools.RecorderBarBHO100.dllO2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO3 - Toolbar: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files (x86)\uTorrentBar\tbuTor.dllO3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dllO4 - HKLM\..\Run: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimizedO4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorunO4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /backgroundO4 - HKCU\..\Run: [iCQ] "C:\Program Files (x86)\ICQ7.6\ICQ.exe" silent loginmode=4O4 - HKCU\..\Run: [Google Update] "C:\Users\Kok1N\AppData\Local\Google\Update\GoogleUpdate.exe" /cO4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZEDO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')O4 - Startup: Dropbox.lnk = Kok1N\AppData\Roaming\Dropbox\bin\Dropbox.exeO4 - Startup: Výřezy obrazovky a spuštění aplikace OneNote 2010.lnk = C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXEO8 - Extra context menu item: E&xportovat do aplikace Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office14\EXCEL.EXE/3000O8 - Extra context menu item: Od&eslat do aplikace OneNote - res://C:\PROGRA~1\MICROS~1\Office14\ONBttnIE.dll/105O9 - Extra button: Odeslat do aplikace OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra 'Tools' menuitem: Od&eslat do aplikace OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra button: ICQ7.6 - {7644E42D-B096-457F-8B5B-901238FC81AE} - C:\Program Files (x86)\ICQ7.6\ICQ.exeO9 - Extra 'Tools' menuitem: ICQ7.6 - {7644E42D-B096-457F-8B5B-901238FC81AE} - C:\Program Files (x86)\ICQ7.6\ICQ.exeO9 - Extra button: P&ropojené poznámky aplikace OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO9 - Extra 'Tools' menuitem: P&ropojené poznámky aplikace OneNote - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO13 - Gopher Prefix: O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cabO18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dllO18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLO23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exeO23 - Service: Adobe Active File Monitor V9 (AdobeActiveFileMonitor9.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exeO23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)O23 - Service: Autodesk Content Service - Unknown owner - C:\Program Files (x86)\Autodesk\Content Service\Connect.Service.ContentService.exeO23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exeO23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exeO23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)O23 - Service: FLEXnet Licensing Service 64 - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exeO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: mysql - Unknown owner - c:\xampp\mysql\bin\mysqld.exeO23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exeO23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exeO23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exeO23 - Service: Synergy Server - Unknown owner - C:\Program Files\Synergy\synergys.exe (file missing)O23 - Service: TeamViewer 6 (TeamViewer6) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version6\TeamViewer_Service.exeO23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files (x86)\TeamViewer\Version7\TeamViewer_Service.exeO23 - Service: Intel® Turbo Boost Technology Monitor 2.0 (TurboBoost) - Intel® Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exeO23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exeO23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exeO23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exeO23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exeO23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exeO23 - Service: Cisco AnyConnect Secure Mobility Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exeO23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)--End of file - 14238 bytes Link to comment Share on other sites More sharing options...
kok1n Posted March 25, 2012 Author Report Share Posted March 25, 2012 so...anyone can read something out of it? Link to comment Share on other sites More sharing options...
IFar Posted March 26, 2012 Report Share Posted March 26, 2012 Might want to uninstall the cisco vpn client and see what happens. I recall reading some issues with that (non utorrent related) a while back.IFar Link to comment Share on other sites More sharing options...
kok1n Posted March 26, 2012 Author Report Share Posted March 26, 2012 //nvm, i try uninstalling it and see what happens Link to comment Share on other sites More sharing options...
Ms.Mouse Posted March 28, 2012 Report Share Posted March 28, 2012 I had the exact same error. Almost exact..in the code starting with OxFFFFF, mine is 16 where yours is 14, otherwise it was all the same. I tried updated my NIC driver, but that did not help. I had just installed a McAfee anti virus when the BSODs started happening.. I was getting BSOD a few minutes after starting utorrent.I disabled the anti virus then uninstalled utorrent (3.1.2). I rebooted my computer, still with antivirus disabled. I installed utorrent 3.1.3. and reactivated the anti virus program. My computer has been running, with utorrent active, for about 26 hours and I have had no BSOD.It might be too soon to say the problem is fixed, but I am hopeful.UPdate: crashed at about 36 hours. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.