Help! Client Problem - "Socket Problem"

[Aidity]

Now don't get me wrong here; I have looked over a large amount of posts pertaining to my problem, but to no avail, I haven't found anything.

Basic computer specs:

-OS: Windows 7 Home Premium Edition Service Pack 1

-Computer type: Acer Aspire 7739Z (Laptop)

-uTorrent Version: 3.1.2

After finishing a torrent download, I started another but it wouldn't start. I tried restarting and re-checking the torrent a couple times until i got a little frustrated, and eventually started to look at some more "advanced" properties. That is, until I stumbled upon this:

Not just one but ALL the trackers (with the exception of the top three of course) have the error message "An attempt was made to access a socket in a way forbidden by its access permissions."

At first, I figured there was something wrong with the individual torrent, so I started another, and the same thing happened. I was blindly following help the others received until I went into the apps section, and saw this:

After that, I determined that this is a client related issue...

So, I've got nothing. Help please?

[DreadWingKnight]

What internet security software do you have installed?

[Aidity]

I use avast. I've tried turning off all the real-time shields and trying to start the downloads again, but it didn't work... Perhaps I'm just missing something?

[DreadWingKnight]

Did you try with it temporarily uninstalled?

[Aidity]

Damn, doesn't seem to have made any effect :/

[Aidity]

Update! The tracker "udp://tracker.openbittorrent.com:80/announce" has started working.

Well at least one tracker is working now...

[Aidity]

The problem persists....

[DreadWingKnight]

Post a hijackthis log please.

[Aidity]

One sec.

[Aidity]

I think I've got it:

Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 10:20:44 AM, on 29/03/2012

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v9.00 (9.00.8112.16421)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Acer\clear.fi\MVP\clear.fiAgent.exe

C:\Program Files (x86)\Acer\clear.fi\MVP\.\Kernel\DMR\DMREngine.exe

C:\Program Files (x86)\Remote Mouse\RemoteMouse.exe

C:\Program Files (x86)\INTELLINET\Common\INTELLINET_UI.exe

C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe

C:\Program Files (x86)\Remote Mouse\server\server.exe

C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe

C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe

C:\Program Files (x86)\Launch Manager\LManager.exe

C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe

C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe

C:\Program Files (x86)\GreedyTorrent\GTor.exe

C:\Program Files (x86)\DAP\DAP.EXE

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

C:\Users\Aidan\Downloads\HijackThis(1).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT3007394

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://acer.msn.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://acer.msn.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: WhiteSmoke Bar Toolbar - {167d9323-f7cc-48f5-948a-6f012831a69f} - C:\Program Files (x86)\WhiteSmoke_Bar\prxtbWhit.dll

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: WhiteSmoke Bar - {167d9323-f7cc-48f5-948a-6f012831a69f} - C:\Program Files (x86)\WhiteSmoke_Bar\prxtbWhit.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.0 Runtime\bin\jp2ssv.dll

O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll" (file missing)

O3 - Toolbar: WhiteSmoke Bar Toolbar - {167d9323-f7cc-48f5-948a-6f012831a69f} - C:\Program Files (x86)\WhiteSmoke_Bar\prxtbWhit.dll

O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll

O4 - HKLM\..\Run: [suiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe"

O4 - HKLM\..\Run: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"

O4 - HKLM\..\Run: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d

O4 - HKLM\..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe

O4 - HKLM\..\Run: [backupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k

O4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe

O4 - HKLM\..\Run: [ArcadeMovieService] "C:\Program Files (x86)\Acer\clear.fi\Movie\clear.fiMovieService.exe"

O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s

O4 - HKLM\..\Run: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O4 - HKLM\..\Run: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin

O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

O4 - HKCU\..\Run: [Google Update] "C:\Users\Aidan\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [Remote Mouse] C:\Program Files (x86)\Remote Mouse\RemoteMouse.exe

O4 - HKCU\..\Run: [Xvid] C:\Program Files (x86)\Xvid\CheckUpdate.exe

O4 - HKCU\..\Run: [DownloadAccelerator] "C:\Program Files (x86)\DAP\DAP.EXE" /STARTUP

O4 - HKUS\S-1-5-18\..\RunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid} (User 'Default user')

O4 - Global Startup: INTELLINET Wireless Utility.lnk = C:\Program Files (x86)\INTELLINET\Common\INTELLINET_UI.exe

O8 - Extra context menu item: &Clean Traces - C:\Program Files (x86)\DAP\Privacy Package\dapcleanerie.htm

O8 - Extra context menu item: &Download with &DAP - C:\Program Files (x86)\DAP\dapextie.htm

O8 - Extra context menu item: Download &all with DAP - C:\Program Files (x86)\DAP\dapextie2.htm

O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service (AMPPALR3) - Intel Corporation - C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe

O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service (BTHSSecurityMgr) - Intel® Corporation - C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe

O23 - Service: @%systemroot%\system32\CISVC.EXE,-1 (CISVC) - Unknown owner - C:\Windows\system32\CISVC.EXE (file missing)

O23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files (x86)\Launch Manager\dsiwmis.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: EgisTec Ticket Service - Egis Technology Inc. - C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe

O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe

O23 - Service: GREGService - Acer Incorporated - C:\Program Files (x86)\Acer\Registration\GREGsvc.exe

O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30007 (IISADMIN) - Unknown owner - C:\Windows\system32\inetsrv\inetinfo.exe (file missing)

O23 - Service: InstallBrain Updater Service (InstallBrainService) - Unknown owner - C:\Program Files (x86)\InstallBrainService\InstallBrainService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Live Updater Service - Acer Incorporated - C:\Program Files\Acer\Acer Updater\UpdaterService.exe

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @mqutil.dll,-6102 (MSMQ) - Unknown owner - C:\Windows\system32\mqsvc.exe (file missing)

O23 - Service: @mqutil.dll,-6203 (MSMQTriggers) - Unknown owner - C:\Windows\system32\mqtgsvc.exe (file missing)

O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Norton Online Backup (NOBU) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe

O23 - Service: NTI IScheduleSvc - NTI Corporation - C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Ralink Technology, Corp. - C:\Program Files (x86)\INTELLINET\Common\RalinkRegistryWriter.exe

O23 - Service: Ralink Registry Writer 64 (RalinkRegistryWriter64) - Ralink Technology, Corp. - C:\Program Files (x86)\INTELLINET\Common\RalinkRegistryWriter64.exe

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-20001 (WMSVC) - Unknown owner - C:\Windows\system32\inetsrv\wmsvc.exe (file missing)

--

End of file - 13798 bytes

[DreadWingKnight]

Try deleting settings.dat and settings.dat.old from %appdata%\utorrent (with uTorrent closed completely, not minimized) and see if that helps. There may be a setting conflict.

[Aidity]

Alright.

Hijackthis also said something about my system denying write access to the Hosts file.

C:\Windows\System32\drivers\etc\hosts

Not sure if that has anything to do with this?

[Aidity]

Yes, that partially worked, but there's still a few trackers acting the same way they previously did:

"http://tracker.openbittorrent.com/announce" < Still giving the error message

and these three are timing out:

"udp://tracker.istole.it:80/announce"

"udp://tracker.openbittorent.com:80/announce"

"udp://tracker.publicbt.com:80/announce"

[Beasly]

I'm no expert but by the looks at your Hijackthis log you have many references to missing files...

Also i noticed you have GreedyTorrent installed. So maybe a port conflict.

Make sure utorrent and greedytorrent are not using the same ports.

Also I noticed Whitesmoketoolbar.....If you know you didn't install that you should remove it...Searching the web on info for it many claim that it redirects your searches and not adviseable to be on your system!

[Aidity]

I'm not too sure about those files. Windows has been running no different since the time I got this laptop.

Also, I made sure that uTorrent and GreedyTorrent are using different ports. To be honest, I don't even know what GreedyTorrent does, I just downloaded it because someone claimed that it improves speed, because my internet speeds are so slow, my max download speed is 160kB/s.

[Beasly]

Thunderbolts and Lightening....very, very frightening!!!

Snakeoil...

You should really do a FULL system virus/malware scan and a SFV file scan just to make sure!

Just because you're system feels right doesn't always mean nothing has crept in behind your back!

GreedyTorrent may be doing more harm than good...Have you tried disabling greedytorrent and see if socket issues persists?

[Aidity]

Yes, I'll get on that scan.

Yep, I've tried disabling GreedyTorrent, doesn't make a difference.

[Beasly]

Have you noticed any error messages in the event viewer that resembles your socket error...winsock, etc..

You can also check to make sure your firewall settings are correctly configured for Utorrent traffic..or just temporarily disable it and try.

[Aidity]

I've tried that, I even manually made firewall exceptions for the incoming and outgoing traffic.

By the way, I like your profile pic. I used to listen to the Gorillaz all the time.

[Beasly]

You can try this....http://forum.utorrent.com/viewtopic.php?id=20037

and check here for Utorrent specific port...

http://www.yougetsignal.com/tools/open-ports/

the results should be open port

[Aidity]

Grr... Thanks for the effort, but it doesn't seem to do anything.

[Aidity]

Wait, I think I've got something... On the site that you recommended, it says that port # 80 is closed for my external IP adress, also, it appears that all trackers that have the prefix "http://" give the error "An attempt was made to access a socket in a way forbidden by its access permissions". Whilst the other trackers with the prefix "udp://" are either working fine or have timed out.

[Aidity]

Hmm, the port that uTorrent is currently using is open, but port 80 (http port) is not.

[Beasly]

I don't suggest using port 80...try any port between 40000- 50000 but you need to forward the port in your router and you need to tell utorrent to use that specific port!

[Aidity]

I don't use port 80, I was just referring to the port that some trackers use, and I was wondering if it meant anything that those ports were closed.

And I just forwarded the port that my uTorrent uses, but it didn't do anything.