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Lost and cant seem to figure anything out


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ok so i've had this for a while now and one day all of a sudden i can't get it to connect anymore to download....every download i have says its downloading but it stays at 0.0%....i remember their used to be an icon on the bottom left corner stating whether i was connected or not and now it is totally blank...reallllllly need help, i miss this program big time

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