joemac5367 Posted April 29, 2012 Report Posted April 29, 2012 I've tried uninstalling and reinstalling the program but no good.I start it up, the utorrent screen appears then a few seconds later it vanishes without trace. No time to even look at preferences or settings.OS is Windows 7Tried googling but no luck so I thought I'd see what the hivemind could do here!Below is a hijack this logMany thanksJoe---------------------------------------------------------------------------------Logfile of Trend Micro HijackThis v2.0.4Scan saved at 20:50:08, on 06/04/2012Platform: Windows 7 SP1 (WinNT 6.00.3505)MSIE: Internet Explorer v9.00 (9.00.8112.16421)Boot mode: NormalRunning processes:E:\Program Files (x86)\Skype\Phone\Skype.exeE:\Program Files (x86)\Common Files\Motive\McciContextHookShim.exeE:\Windows\SysWOW64\Ctxfihlp.exeE:\Program Files\AVAST Software\Avast\AvastUI.exeE:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exeE:\Program Files (x86)\Razer\Nostromo\RazerNostromoSysTray.exeE:\Program Files (x86)\iTunes\iTunesHelper.exeE:\Windows\SysWOW64\CTXFISPI.EXEE:\Program Files (x86)\Mozilla Firefox\firefox.exeE:\Program Files (x86)\Mozilla Firefox\plugin-container.exeE:\Program Files (x86)\BT Broadband Desktop Help\btbb\BTHelpBrowser.exeE:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exeE:\Windows\SysWOW64\NOTEPAD.EXEE:\Windows\SysWOW64\DllHost.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = E:\Windows\SysWOW64\blank.htmR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =F2 - REG:system.ini: UserInit=userinit.exeO1 - Hosts: 172.31.254.2 mykillernicO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - E:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - E:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLLO2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - E:\Program Files\AVAST Software\Avast\aswWebRepIE.dllO2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - E:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLLO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - E:\Program Files (x86)\Java\jre6\bin\jp2ssv.dllO3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - E:\Program Files\AVAST Software\Avast\aswWebRepIE.dllO4 - HKLM\..\Run: [updReg] E:\Windows\UpdReg.EXEO4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXEO4 - HKLM\..\Run: [avast] "E:\Program Files\AVAST Software\Avast\avastUI.exe" /noguiO4 - HKLM\..\Run: [Razer Naga Driver] E:\Program Files (x86)\Razer\Naga\RazerNagaSysTray.exeO4 - HKLM\..\Run: [bCSSync] "E:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServicesO4 - HKLM\..\Run: [Adobe ARM] "E:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"O4 - HKLM\..\Run: [Razer Nostromo Driver] E:\Program Files (x86)\Razer\Nostromo\RazerNostromoSysTray.exeO4 - HKLM\..\Run: [APSDaemon] "E:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"O4 - HKLM\..\Run: [iTunesHelper] "E:\Program Files (x86)\iTunes\iTunesHelper.exe"O4 - HKCU\..\Run: [skype] "E:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimizedO4 - HKCU\..\Run: [steam] "E:\Program Files (x86)\Steam\Steam.exe" -silentO4 - HKCU\..\Run: [uTorrent] "E:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZEDO4 - HKUS\S-1-5-18\..\Run: [CtxfiReg] CTXFIREG.exe /FAIL1 (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [CtxfiReg] CTXFIREG.exe /FAIL1 (User 'Default user')O4 - Global Startup: KillerTray.lnk = ?O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000O8 - Extra context menu item: Se&nd to OneNote - res://E:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - E:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - E:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO10 - Unknown file in Winsock LSP: e:\windows\system32\bfllr.dllO10 - Unknown file in Winsock LSP: e:\windows\system32\bfllr.dllO10 - Unknown file in Winsock LSP: e:\windows\system32\bfllr.dllO10 - Unknown file in Winsock LSP: e:\windows\system32\bfllr.dllO10 - Unknown file in Winsock LSP: e:\windows\system32\bfllr.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO16 - DPF: {D4B68B83-8710-488B-A692-D74B50BA558E} (Creative Software AutoUpdate Support Package 2) - http://ccfiles.creative.com/Web/softwar … PIDPDE.cabO16 - DPF: {E705A591-DA3C-4228-B0D5-A356DBA42FBF} (Creative Software AutoUpdate 2) - http://ccfiles.creative.com/Web/softwar … TSUEng.cabO16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwar … /CTPID.cabO18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - E:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLO23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - E:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - E:\Windows\System32\alg.exe (file missing)O23 - Service: Apple Mobile Device - Apple Inc. - E:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeO23 - Service: avast! Antivirus - AVAST Software - E:\Program Files\AVAST Software\Avast\AvastSvc.exeO23 - Service: Bonjour Service - Apple Inc. - E:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Creative ALchemy AL6 Licensing Service - Creative Labs - E:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exeO23 - Service: Creative Audio Engine Licensing Service - Creative Labs - E:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exeO23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - E:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exeO23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - E:\Windows\System32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - E:\Windows\system32\fxssvc.exe (file missing)O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - E:\Program Files (x86)\Citrix\GoToAssist\570\g2aservice.exeO23 - Service: iPod Service - Apple Inc. - E:\Program Files\iPod\bin\iPodService.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - E:\Windows\system32\lsass.exe (file missing)O23 - Service: Killer Port Manager - Unknown owner - E:\Program Files\Bigfoot Networks\Killer Driver\PortManager.exeO23 - Service: McciCMService - Alcatel-Lucent - E:\Program Files (x86)\Common Files\Motive\McciCMService.exeO23 - Service: McciCMService64 - Alcatel-Lucent - E:\Program Files\Common Files\Motive\McciCMService.exeO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - E:\Windows\System32\msdtc.exe (file missing)O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - E:\Windows\system32\lsass.exe (file missing)O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - E:\Windows\system32\nvvsvc.exe (file missing)O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - E:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exeO23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - E:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - E:\Windows\system32\locator.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - E:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - E:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - E:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - E:\Windows\system32\sppsvc.exe (file missing)O23 - Service: Steam Client Service - Valve Corporation - E:\Program Files (x86)\Common Files\Steam\SteamService.exeO23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - E:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - E:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - E:\Windows\System32\vds.exe (file missing)O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - E:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - E:\Windows\system32\Wat\WatAdminSvc.exe (file missing)O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - E:\Windows\system32\wbengine.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - E:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - E:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)--End of file - 10413 bytes
mcaspi Posted April 29, 2012 Report Posted April 29, 2012 Version and build number (Help/About) and size of settings file in %appdata%\utorrent
Beasly Posted April 29, 2012 Report Posted April 29, 2012 "E:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZEDuTorrent may be running in a minimized state in the notification tray but not showing...Check Task Manager(alt+ctrl+delete) and close all instances of the uTorrent process and try again.
joemac5367 Posted May 3, 2012 Author Report Posted May 3, 2012 Version and build number (Help/About) and size of settings file in %appdata%\utorrentIt's the most recent version, and the settings file was 12kb
joemac5367 Posted May 3, 2012 Author Report Posted May 3, 2012 "E:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZEDuTorrent may be running in a minimized state in the notification tray but not showing...Check Task Manager(alt+ctrl+delete) and close all instances of the uTorrent process and try again.So I tried it and it vanished as usual. When I looked in processes in task manager, there was nothing there.Oddly enough though i found an old version of utorrent on a different drive ( 2.2.1.25203 ) and that isn't crashing!
Firon Posted May 3, 2012 Report Posted May 3, 2012 Might be worth deleting all your settings and starting fresh.
joemac5367 Posted May 6, 2012 Author Report Posted May 6, 2012 Might be worth deleting all your settings and starting fresh.Which settings do you mean?
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