richieman Posted July 24, 2013 Report Share Posted July 24, 2013 please help me fix this every time I try to open utorrent this error comes up "uttorent has crashed. A dumo has been save as" and it tells me where it is so I oppened the file and I got all the fun stuff please can some one help me this is the file name if it helps 29944-utorrent.3ace.dmp I am not sure what to do. Link to comment Share on other sites More sharing options...
vchavan Posted July 24, 2013 Report Share Posted July 24, 2013 I have the same problem. Link to comment Share on other sites More sharing options...
ciaobaby Posted July 24, 2013 Report Share Posted July 24, 2013 Read the incompatible software section in the user manual. Link to comment Share on other sites More sharing options...
richieman Posted July 24, 2013 Author Report Share Posted July 24, 2013 Read the incompatible software section in the user manual.I am not sure where to find that. Link to comment Share on other sites More sharing options...
ciaobaby Posted July 24, 2013 Report Share Posted July 24, 2013 Click Help or press F1 Link to comment Share on other sites More sharing options...
richieman Posted July 24, 2013 Author Report Share Posted July 24, 2013 Click Help or press F1and what am I looking for in it Link to comment Share on other sites More sharing options...
richieman Posted July 24, 2013 Author Report Share Posted July 24, 2013 if anyone can help that would be great it keeps crashing ones the app opens. Link to comment Share on other sites More sharing options...
ciaobaby Posted July 24, 2013 Report Share Posted July 24, 2013 Click Help or press F1and what am I looking for in ituTorrent User Manual in large black BOLD letters!Then if you cast your mind back about SEVEN HOURS to post #3. ..... Link to comment Share on other sites More sharing options...
richieman Posted July 24, 2013 Author Report Share Posted July 24, 2013 there was nothing there about how to fix my problem I need some other suggestions please anyone.again everytime I open utorrent it crashes and says "utorrent has crashed" it gave me a .dmp file and that's all. Link to comment Share on other sites More sharing options...
ciaobaby Posted July 24, 2013 Report Share Posted July 24, 2013 The incompatible list will let you find out if you have some software that is causing a problem.Otherwise you need to open the memory dump and read that to locate the cause of the problem.Or of course actually make the file available for one of the developers to actually look at! Link to comment Share on other sites More sharing options...
vchavan Posted July 25, 2013 Report Share Posted July 25, 2013 I was able to solve this problem - using tech support. Here is the fix:Can you try clearing out your entire uTorrent folder and reinstalling from scratch? Try these steps and if they don't work for you, please let me know. Go to start > control panel > remove programs and uninstall uTorrent.Next, you will need to wipe uTorrent's settings. Go to start > run and paste this in: %appdata%\utorrentIf you want to back up your current settings and torrent list, then back up all these files to a different folder somewhere else.Then delete everything in the folder.Go to your confirmation email and redownload and install uTorrent Plus. If you need another copy of your confirmation email, please let me know. Finally, if you want to bring back your old torrent list you can replace resume.dat in your appsdata folder with the copy you previously backed up. Link to comment Share on other sites More sharing options...
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