Beeble Posted March 7, 2014 Report Share Posted March 7, 2014 Is XP no longer supported? When I double click the installer, I get an instant crash. It's a PIII machine... does uTorrent now require SSE2 or above?Microsoft (R) DrWtsn32Copyright (C) 1985-2001 Microsoft Corp. All rights reserved. Application exception occurred: App: C:\test\Install\utorrent\uTorrent.exe (pid=976) When: 3/7/2014 @ 07:06:05.312 Exception number: c000001d (illegal instruction)*----> System Information <----* Computer Name: LAPTOP User Name: Administrator Terminal Session Id: 0 Number of Processors: 1 Processor Type: x86 Family 6 Model 11 Stepping 1 Windows Version: 5.1 Current Build: 2600 Service Pack: 3 Current Type: Uniprocessor Free Registered Organization: XXX Registered Owner: XXX*----> Task List <----* 0 System Process 4 System 768 smss.exe 848 csrss.exe 960 winlogon.exe1008 services.exe1020 lsass.exe1208 svchost.exe1304 svchost.exe1400 svchost.exe1436 svchost.exe1564 svchost.exe1668 svchost.exe1876 spoolsv.exe 232 DUMeterSvc.exe 264 FolderSizeSvc.exe1228 Explorer.EXE1636 PuXpMan.exe1976 tp4serv.exe1128 taskswitch.exe 412 Atomic.exe 828 DUMeter.exe 820 WMPNSCFG.exe 464 taskmgr.exe2396 iexplore.exe2780 iexplore.exe 548 iexplore.exe3024 Explorer.EXE 976 uTorrent.exe2620 drwtsn32.exe*----> Module List <----*(0000000000400000 - 00000000007bc000: C:\test\Install\utorrent\uTorrent.exe(0000000010000000 - 0000000010006000: C:\Program Files\Process Priority Saver 2.0.0.2960\prio.dll(000000004ec50000 - 000000004edfb000: C:\WINNT\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6002.23084_x-ww_f3f35550\gdiplus.dll(00000000629c0000 - 00000000629c9000: C:\WINNT\system32\LPK.DLL(0000000065100000 - 000000006519e000: C:\WINNT\system32\USP10.dll(0000000071aa0000 - 0000000071aa8000: C:\WINNT\system32\WS2HELP.dll(0000000071ab0000 - 0000000071ac7000: C:\WINNT\system32\WS2_32.dll(0000000076380000 - 0000000076385000: C:\WINNT\system32\MSIMG32.dll(0000000076390000 - 00000000763ad000: C:\WINNT\system32\IMM32.DLL(00000000763b0000 - 00000000763f9000: C:\WINNT\system32\COMDLG32.dll(0000000076bf0000 - 0000000076bfb000: C:\WINNT\system32\PSAPI.DLL(0000000076d60000 - 0000000076d79000: C:\WINNT\system32\IPHLPAPI.DLL(0000000076f20000 - 0000000076f47000: C:\WINNT\system32\DNSAPI.dll(0000000077120000 - 00000000771ab000: C:\WINNT\system32\OLEAUT32.dll(00000000773d0000 - 00000000774d3000: C:\WINNT\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\COMCTL32.dll(00000000774e0000 - 000000007761e000: C:\WINNT\system32\ole32.dll(0000000077920000 - 0000000077a13000: C:\WINNT\system32\SETUPAPI.dll(0000000077b40000 - 0000000077b62000: C:\WINNT\system32\Apphelp.dll(0000000077c00000 - 0000000077c08000: C:\WINNT\system32\VERSION.dll(0000000077c10000 - 0000000077c68000: C:\WINNT\system32\msvcrt.dll(0000000077dd0000 - 0000000077e6b000: C:\WINNT\system32\ADVAPI32.dll(0000000077e70000 - 0000000077f03000: C:\WINNT\system32\RPCRT4.dll(0000000077f10000 - 0000000077f59000: C:\WINNT\system32\GDI32.dll(0000000077f60000 - 0000000077fd6000: C:\WINNT\system32\SHLWAPI.dll(0000000077fe0000 - 0000000077ff1000: C:\WINNT\system32\Secur32.dll(000000007c800000 - 000000007c8f6000: C:\WINNT\system32\kernel32.dll(000000007c900000 - 000000007c9b2000: C:\WINNT\system32\ntdll.dll(000000007c9c0000 - 000000007d1d7000: C:\WINNT\system32\SHELL32.dll(000000007e410000 - 000000007e4a1000: C:\WINNT\system32\USER32.dll*----> State Dump for Thread Id 0xb40 <----*eax=00000000 ebx=00000000 ecx=006306d8 edx=0063f058 esi=006306d8 edi=0057b294eip=005013ee esp=0012ff40 ebp=0012ff80 iopl=0 nv up ei pl zr na po nccs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246*** ERROR: Module load completed but symbols could not be loaded for C:\test\Install\utorrent\uTorrent.exefunction: uTorrent 005013d2 89460c mov [esi+0xc],eax 005013d5 894614 mov [esi+0x14],eax 005013d8 894610 mov [esi+0x10],eax 005013db 894618 mov [esi+0x18],eax 005013de 894620 mov [esi+0x20],eax 005013e1 89461c mov [esi+0x1c],eax 005013e4 57 push edi 005013e5 894624 mov [esi+0x24],eax 005013e8 89462c mov [esi+0x2c],eax 005013eb 894628 mov [esi+0x28],eaxFAULT ->005013ee 660f13442414 movlpd qword ptr [esp+0x14],xmm0 ss:0023:0012ff54=fffffffe5de61a4d 005013f4 660f1344241c movlpd qword ptr [esp+0x1c],xmm0 005013fa c744241007000000 mov dword ptr [esp+0x10],0x7 00501402 8d442414 lea eax,[esp+0x14] 00501406 50 push eax 00501407 8bce mov ecx,esi 00501409 e89681f1ff call uTorrent+0x195a4 (004195a4) 0050140e 8d44241c lea eax,[esp+0x1c] 00501412 50 push eax 00501413 8d4e0c lea ecx,[esi+0xc] 00501416 e88981f1ff call uTorrent+0x195a4 (004195a4)*----> Stack Back Trace <----*WARNING: Stack unwind information not available. Following frames may be wrong.*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINNT\system32\kernel32.dll -ChildEBP RetAddr Args to Child 0012ff80 0055346b 00000001 5daa088d 00f6d908 uTorrent+0x1013ee0012ffc0 7c81776f 00f6d908 00000018 7ffd8000 uTorrent+0x15346b0012fff0 00000000 006e5e60 00000000 78746341 kernel32!RegisterWaitForInputIdle+0x49*----> Raw Stack Dump <----*000000000012ff40 94 b2 57 00 d8 06 63 00 - 80 ff 12 00 00 00 00 00 ..W...c.........000000000012ff50 40 96 55 00 4d 1a e6 5d - fe ff ff ff dc 0f 55 00 @.U.M..]......U.000000000012ff60 a7 10 55 00 e8 4b 46 00 - 94 b2 57 00 c8 ad 57 00 ..U..KF...W...W.000000000012ff70 95 62 57 00 22 87 55 00 - 08 d9 f6 00 01 00 00 00 .bW.".U.........000000000012ff80 c0 ff 12 00 6b 34 55 00 - 01 00 00 00 8d 08 aa 5d ....k4U........]000000000012ff90 08 d9 f6 00 18 00 00 00 - 00 80 fd 7f a8 ff 12 00 ................000000000012ffa0 1d 00 00 c0 00 00 00 00 - 8c ff 12 00 5c fb 12 00 ............\...000000000012ffb0 e0 ff 12 00 40 96 55 00 - cd 1a e6 5d 00 00 00 00 ....@.U....]....000000000012ffc0 f0 ff 12 00 6f 77 81 7c - 08 d9 f6 00 18 00 00 00 ....ow.|........000000000012ffd0 00 80 fd 7f 1d 00 00 c0 - c8 ff 12 00 6c fb 12 00 ............l...000000000012ffe0 ff ff ff ff b0 9a 83 7c - 78 77 81 7c 00 00 00 00 .......|xw.|....000000000012fff0 00 00 00 00 00 00 00 00 - 60 5e 6e 00 00 00 00 00 ........`^n.....0000000000130000 41 63 74 78 20 00 00 00 - 01 00 00 00 78 24 00 00 Actx .......x$..0000000000130010 c4 00 00 00 00 00 00 00 - 20 00 00 00 00 00 00 00 ........ .......0000000000130020 14 00 00 00 01 00 00 00 - 06 00 00 00 34 00 00 00 ............4...0000000000130030 14 01 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00 ................0000000000130040 00 00 00 00 00 00 00 00 - 00 00 00 00 02 00 00 00 ................0000000000130050 00 00 00 00 00 00 00 00 - 00 00 00 00 10 02 00 00 ................0000000000130060 9c 01 00 00 00 00 00 00 - 5b 49 59 2d ac 03 00 00 ........[IY-....0000000000130070 32 00 00 00 e0 03 00 00 - d4 02 00 00 00 00 00 00 2............... 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Beeble Posted March 7, 2014 Author Report Share Posted March 7, 2014 Where can I find 3.3.2? Link to comment Share on other sites More sharing options...
Beeble Posted March 7, 2014 Author Report Share Posted March 7, 2014 Found 3.3.2 on <DO NOT LINK OLD VERSIONS> This installed with no issues. Link to comment Share on other sites More sharing options...
Beeble Posted March 7, 2014 Author Report Share Posted March 7, 2014 Don't link old versions? I can't even install 3.4, it crashes instantly. 3.3.2 was my only option. There is another thread here where a XP user doesn't even get a crash dialog, it just exits out when they try to run it. So, you don't want users to use old versions? I would have no way to run uTorrent at all then, if it was up to you? That is very mean and not user friendly at all. Link to comment Share on other sites More sharing options...
rafi Posted March 7, 2014 Report Share Posted March 7, 2014 Sounds bad... Did you try testing with selecting one of the compatibility modes in the exe properties? Link to comment Share on other sites More sharing options...
Beeble Posted March 7, 2014 Author Report Share Posted March 7, 2014 I suspect that SSE2 CPU (minimum P4) is required starting with version 3.4. If that is the case, the requirements need to be updated, and the installer should inform the user that their CPU is unsupported instead of just crashing. Link to comment Share on other sites More sharing options...
rafi Posted March 11, 2014 Report Share Posted March 11, 2014 The new 3.4.1 beta build 30657 should resolve the issue... Can anyone report the result with it? Link to comment Share on other sites More sharing options...
bugmenot2 Posted May 9, 2014 Report Share Posted May 9, 2014 The new 3.4.1 beta build 30657 should resolve the issue... Can anyone report the result with it? Does not seem so. I tried the latest beta from your link and it crashes with the same error code. Seems that CPUs without the SSEx instruction set are no longer supported. That's quite OK (at least Intel likes it, and QT5 does just the same) but it indeed would be nice to test the CPU capabilities in the installer and print out a message if the CPU is not supported. That would avoid a lot of searching for the cause of those crashes. Kind regards. Link to comment Share on other sites More sharing options...
rafi Posted May 9, 2014 Report Share Posted May 9, 2014 So, the issue regressed back... Link to comment Share on other sites More sharing options...
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