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uTorrent Random Crashing?


annastrife

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Hello Im new here but I want to straight to the point...

 

it's been a long time since I used uTorrent, like... 5 years or so... it has never been an issue for me until lately... I recently updated the uTorrent to a new version... I cant remember when it was but now it is 3.4.1 (Build 30768) [32-bit]... It randomly crashes when I let it Download files, or Idles for sometime long, sometime short (like 2 hours or so)... I try to figure out myself if it is because of my antivirus, or firewallbut still can't find what causing it... so I gave up and went here...

 

Here's my system :
Acer Aspire 4750G Core i7-2630M

4 GB of RAM

Windows 7 Professional 64-Bit

 

My Antivirus is BitDefender Free Edition, and have no other Third Party Firewall... I'm still using Microsoft Windows Standard...

 

Is it because of my Windows is 64-bit and the Version is for 32-bit? Im not sure too...

 

Here I attached the crashes, it happened so randomly but it sometime annoying because usually I left my torrent up when downloading while I do something else but now it sometimes cannot...

uTorrent Crash.zip

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  • 3 weeks later...
I have the same problem but with Bitdefender Total Security 2014 on Windows 7 Ultimate x64 ...

 

 

Log Name:      Application

Source:        Application Error

Date:          4/22/2014 12:46:31

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:    

Description:

Faulting application name: uTorrent.exe, version: 3.4.1.30740, time stamp: 0x5333ba2c

Faulting module name: avcuf32.dll, version: 3.10.9020.5043, time stamp: 0x5335b3a2

Exception code: 0xc0000005

Fault offset: 0x00009c89

Faulting process id: 0xd30

Faulting application start time: 0x01cf5dd3081bdd93

Faulting application path: C:\Users\xxx\AppData\Roaming\uTorrent\uTorrent.exe

Faulting module path: C:\Program Files\Bitdefender\Bitdefender\Active Virus Control\Avc3_00232_003\avcuf32.dll

 

 

I put utorrent,exe in AV exclusions. Will see the result.

 

 

EDIT: Exclusion of utorrent.exe as file and as procces do the trick. Now is working fine.

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