Downloading metadat stuck at 0.0%

[AHMEDB112F]

Hello. i am having an issue with utorrent. the torrents are not downloading and are stuck at the downloaing meta data stage at 0.0%

i have tried to address the issue in the following ways

 

i tried deleting the .old files but doesnt solve the problem.

tried to add utorrent as exception on the norton internet security firewall. disabled it but no difference

port forwarded using UPNP and manually. when i tested it on the utorrent setup guide it shows that the netowrk is fully configured but there is no imcoming connections.(triangle with exclamation mark)

system restore.

reinstalliation of utorrent (version 3.4.2 build number 37594 32 bit)

 

 

it still does not work

using win7 home premium 64bit

I5 3570K

GTX 680 2GB VRAM

8GB RAM

antivirus Norton Internet security

ISP:TalkTalk

[SaNdMaN82]

Is the magnetic link healthy?

I've came across that issue, and solved it by using a different torrent

 

You can rule that out by using a healthy maglink...