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utorrent restarts system


dchunghk

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Utorrent was running fine for a while until recently when it reboots the system anywhere from before the utorrent program is visible on screen to 5 minutes of use (closer to the former than the latter).

1. I've checked my event log but there is no entries related to the crash

2. deleted settings.dat and settings.dat.old

3. both beta and stable has the same problem

4. no conflicting programs (if anything, there is nothing but windows services) running in the background

Not sure what options I have as there is no BSOD or any error messages... any ideas?

Thank you,

Chungus

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I forgot to say that it doesn't really restart the system, in fact, it shuts the computer down completely.

1. No error messages after unchecking the autorestart box

2. No errors on memtest86+

3. There's a high temp on speedfan (temp 2 @ 56) but it doesn't crash under any other circumstances.

4. No unstability except or utorrent

I'm lost. Why would a new Power Supply Unit help?

Thanks Firon

Dennis

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  • 2 weeks later...

I have this problem too.

Is a 'cold' reboot. Instantly.

I try to debug the windows and is very dificult because reboot the computer, do not shutdown the windows.

It's relationed with memory and/or dma. (possible cache)

This happen me just install the version 1.5.437

Each 5-7 minutes the computer restart, but making scandisk, until at the 12 restart the resume.dat is damaged and then stop, because µTorrent don't have nothing to do.

If you put 2-3 torrents, usually don't happen.

It happen if you have >5.

I observe, that when the computer restart, µTorrent start to make Checking.

I observe, that the mouse hang sometimes. We are speaking of low level of operating system.

I try with this and it may work, but if i have more than 2 torrents to download/seed i use other client.

Rename µTorrent.exe to uTorrent.exe (Because µ can't be introduced in a .cmd)

Generate a .txt named uTorrent.txt and rename to uTorrent.cmd

Right Click, Edit, and write start /belownormal utorrent.exe

And try if it happen too.

This seems be the half of solution.

I can't know more, because it generates a cold reboot and can't analize.

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Yes, i think it's a low level problem, but... That's the half of the problem.

Because if there are not a program that use the low level don't happen.

I really think that it's realationed with the cache and the access disk.

May be too memory allocation.

And of course with 'some' hardware.

But for me is 'all' the times.

It's not that my hardware is bad, because it's tested with many programs, with intensive 3d programs, with 2 gigabytes of ram, and is an HP WorkStation for Design with Xeon.

http://h10010.www1.hp.com/wwpc/us/en/sm/WF06b/12454-296719-296721-307907-296721-1844968-1844969-1848788.html

If you have the solution, post in the service of hp, that i have 3 years of free onsite service.

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  • 4 weeks later...

I just had the same problem and found this thread after doing a Google search. I only had utorrent installed for a couple days and the problem didn't seem to arise until I had multiple torrents loaded. A couple of the torrents were pretty large as well (one was 60 gigs I believe), so I'm not sure if that played a part. The first time I downloaded it was just one torrent under 2gigs, and had no problem.

I don't think it's an overheating problem, I never had any issues before, even while playing 3d intensive games like FEAR. My cpu and case temps are usually around the high 30 when idle and 40 under load. I tested my RAM overnight and no errors were found. PS seems fine as well, and should have plenty of power. Like I said, I've been running for well over 6 months without issues. Also did all the ususally virus/spyware checks

Anyway, after the 3rd or 4th cold boot in 30 minutes I uninstalled utorrent and the system seems to be normal again. I also ran some stress tests w/o issues.

I will give it another try in a week or so (if the system continues to run stable). I'll report back if the problem shows up again. I love the program itself, definitely the best torrent program I've seen. Hopefully, someone can figure out the cause of this issues.

Thanks

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Probably a stupid question here, but I am running kaspersky's anti hacker firewall. Could any of the activities performed by utorrent (or any torrent program for that matter) be misinterpreted as an attack? Because, I was looking through some of the Attack Detector settings, and, for example, here's one of the listed actions. "an attack of an icmp exceeding 64kb (threshhold value) may result in emergency shutdown of some operating systems"?

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  • 11 months later...

Here is the report, after 1 year i decide try the utorrent, and this time do not reboot.

Only Crash with a report.

490-utorrent.54ee.dmp

*** µTorrent Crash Report ***

Build: 2C301EA (490) built on Thu Jan 11 16:31:43 2007

Exception C0000005 at 0040B28A

Registers:

EAX: 005C757E EBX: 00000000 ECX: 00000000 EDX: 00000000

ESI: 05D30D80 EDI: 00000000 EBP: 00D3FE80 ESP: 00D3FE54

EIP: 0040B28A EFLAGS: 00010246

Bytes at CS:EIP:

2B 41 24 8B 49 10 47 89 4D E8 3B FB EB 43 8B 5D E8 8B CF C1 E1 02 8B 14

Stack trace:

0044A194 00000000 00000000 00000000 00000000 05D0FC18 005C757E 00040000

00000001 00000010 00000000 00000000 0040B0EA 000000DF 01A1BDF0 00D3FEAC

00000000 0040359F 00004000 0037C000 01A3CE78 019DD128 00D3FEE4 00411EA2

019D0268 0295B040 00000320 00004000 01A3CE78 019F76FD 00000320 000000DF

0037C000 00004000 019F76FD 019D0268 00D3FF08 00412663 00000320 0037C000

0295B040 0000274C 01A3CE78 00000000 01A3CE78 01A3CE78 00413760 00000002

01A3CE78 000000DB 00000000 0040F983 0040FCFC 00000002 01A3CE78 00000000

00000000 000007AA 00000000 0FFFA81B 00000000 000000DB 004102CF 01A3CE78

00000000 00410A7D 005C0073 00640041 00D3FFEC 00000000 00000000 005C7196

0000000B 005C72DE 005C756F 0000006E 005C756F 00000001 00000000 00000000

8043120F 00000000 00000000 00000000 8043138F 00000000 00000000 00000000

00410CF4 793C987C 00000000 005C0073 00640041 00000000 7FFDB000 C0000005

00D3FFC0 00D3FAA0 FFFFFFFF 793DF0B4 793CD360 00000000 00000000 00000000

00410CEF 00000000 00000000 00000000 0013409F 01900010 01B00017 00FFFFFF

00FFFFFF 00000000 00000000 00FFFFFF 00FFFFFF 00000000 00000000 00000000

00000001 0101020D 00000000 00000000 00000000 00000000 00000002 00000001

00000001 00000000 00000000 00000000 0189001F 00000000 FFFFFFFF FFFFFFFF

00000000 00000000 00000000 00000000 00000001 00000000 00000000 018A0021

40000000 00000006 00000000 00000000 00000000 00000000 40000000 00000006

00000000 00000000 00000000 00000000 00000000 00000000 0000004B 40000000

FFFFFFFE 00000000 00000000 00000000 00000000 40000000 FFFFFFFE 00000000

00000000 00000000 00000000 00000000 00000000 00000053 40000000 00000002

00000000 00000000 00000000 00000000 40000000 00000002 00000000 00000000

00000000 00000000 00000000 00000000 00000063 40000000 00000006 40000000

00000006 00000000 00000000 00000000 00000000 00000001 00000000 00000000

00000000 00000000 00000001 00000001 00000000 00000000 00000001 00000001

00001802 00000000 00000000 00000000 00000000 00000000 00000000 00000000

00000000 00000000 00000002 00000000 00000000 00000040 00000050 00000000

0013009F 01900010 01B00017 00FFFFFF 00FFFFFF 00000000 00000000 00FFFFFF

00FFFFFF 00000000 00000000 00000000 00000001 0101020D 00000000 00000000

00000000 00000000 00000002 00000001 00000001 00000000 00000000 00000000

0189001F 00000000 FFFFFFFF FFFFFFFF 00000000 00000000 00000000 00000000

00000001 00000000 00000000 018A0021 40000000 00000006 00000000 00000000

00000000 00000000 40000000 00000006 00000000 00000000 00000000 00000000

00000000 00000000 0000004B 40000000 FFFFFFFE 00000000 00000000 00000000

00000000 40000000 FFFFFFFE 00000000 00000000 00000000 00000000 00000000

00000000 00000053 40000000 00000002 00000000 00000000 00000000 00000000

40000000 00000002 00000000 00000000 00000000 00000000 00000000 00000000

00000063 40000000 00000006 40000000 00000006 00000000 00000000 00000000

00000000 00000001 00000000 00000000 00000000 00000000 00000001 00000001

00000000 00000000 00000001 00000001 00001802 00000000 00000000 00000000

00000000 00000000 00000000 00000000 00000000 00000000 00000002 00000000

00000000 00000040 00000050 00000000 0013409F 01900010 01B00017 00FFFFFF

00FFFFFF 00000000 00000000 00FFFFFF 00FFFFFF 00000000 00000000 00000000

00000001 0101020D 00000000 00000000 00000000 00000000 00000002 00000001

00000001 00000000 00000000 00000000 0189001F 00000000 FFFFFFFF FFFFFFFF

00000000 00000000 00000000 00000000 00000001 00000000 00000000 018A0021

40000000 00000006 00000000 00000000 00000000 00000000 40000000 00000006

00000000 00000000 00000000 00000000 00000000 00000000 0000004B 40000000

FFFFFFFE 00000000 00000000 00000000 00000000 40000000 FFFFFFFE 00000000

00000000 00000000 00000000 00000000 00000000 00000053 40000000 00000002

00000000 00000000 00000000 00000000 40000000 00000002 00000000 00000000

00000000 00000000 00000000 00000000 00000063 40000000 00000006 40000000

00000006 00000000 00000000 00000000 00000000 00000001 00000000 00000000

00000000 00000000 00000001 00000001 00000000 00000000 00000001 00000001

00001802 00000000 00000000 00000000 00000000 00000000 00000000 00000000

00000000 00000000 00000002 00000000 00000000 00000080 00000120 00000000

0013009F 01900010 01B00017 00FFFFFF 00FFFFFF 00000000 00000000 00FFFFFF

00FFFFFF 00000000 00000000 00000000 00000001 0101020D 00000000 00000000

00000000 00000000 00000002 00000001 00000001 00000000 00000000 00000000

0189001F 00000000 FFFFFFFF FFFFFFFF 00000000 00000000 00000000 00000000

00000001 00000000 00000000 018A0021 40000000 00000006 00000000 00000000

00000000 00000000 40000000 00000006 00000000 00000000 00000000 00000000

00000000 00000000 0000004B 40000000 FFFFFFFE 00000000 00000000 00000000

System information:

Windows version 5.0 2195 Service Pack 4

I make 3 torrent from 1 computer to other computer in my local network.

The Seeder was this version of utorrent and no problem.

The problem comes when downloading.

I introduce that only download 1, and maximum of upload/download 1... In the seeder the 3 at the same time, seeding.

3 torrent's of 6 GB each.

Download 1, Queue to seed, Download 2, queue to seed, Download 3, and to the 48.4% crash.

Trying to help to debug this for use the utorrent.

Thanks, great job.

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Exact same issue here.

- Instant cold reboot when using uTorrent, reboot rate increase proportionnaly to the number of torrent currently downloading

- Hardware is fine, and reboot only happens in uTorrent.

The new information is that this is also happening when I try to use Azureus, or (I think) Blizzard p2p downloader. This problem seems (at least for me) to be related to p2p softwares. I might add that the reboot rate seems to be higher if I am not on my PC. As soon as I stop using other softwares and leave my pc, uTorrent reboots it (not instant, but takes only a few minutes).

I hope it helps. uTorrent is a great piece of software btw, nice work.

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