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i get blue screen when utorrent is open


seb100

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Posted

i'm using uTorrent-1.5 version

my os is windows xp

i get message that say (edit) KERNEL_STACK_INPAGE_ERROR

i even format my hd and instell fresh copy of xp

everything work fine until i install utorrent i'm 100% sure that this software cause this problem

what i need to do to fix it? i don't want to use differnt software i love utorrent.

thank you and forgive me about my english.

Posted

µtorrent is technically not in the ability to produce a BSOD (blue screen of death) (afaik)

only kernel mode drivers like graficcardstuff for example or firewall drivers(!) can cause this.

check the "incompatible software" section in the FAQ, read the stickes and make sure on your machine in no software running that cause the BSOD. It is not µT that causes this behavour

Posted

Could be that your HD is dieing on you, at least, that was what happened to me when it started popping up. Can you read out your HD's SMART data? (though speedfan or something alike). Do the events logs note serious errors in relation to your HD?

Posted

hi klaus i scanned my hd with speedfan

and this is the results looks very good to me

Raw Read Error Rate 88 47015596........... Very good

Spin Up Time 97 0................................... Normal

Start/Stop Count 100 511......................... Very good

Reallocated Sector Count 99 44................. Very good

Seek Error Rate 84 1 4305 22093.............. Very good

Power On Hours Count 83 15192............... Good

Spin Retry Count 100 0............................. Very good

Power Cycle Count 98 2409....................... Good

Current Pending Sector 100 0.................... Very good

Offline Uncorrectable Sector Count 100 0.... Very good

Ultra DMA CRC Error Rate 200 0..................Very good

Posted
This issue can occur if a requested page of kernel data could not be read from the paging file into memory, or the master boot record is infected with a virus.

Are you sure your comptuer's clean?

Posted

The output looks to be OK, though I'm not sure about these:

Raw Read Error Rate 88 47015596........... Very good

Seek Error Rate 84 1 4305 22093.............. Very good

Speedfan still needs some work in understanding SMART-output. In my case, those value's are 200 and they are deemed only good, while in fact, those are perfect (200 = 0 Raw in my case). What brand and model HD do you have? If those latter values are RAW and start at 0 being perfect, I would say there is an issue pointing to head positioning (though perhaps not related to your problem).

Have you look in your event logs (Start --> Control Panel --> Administrative Tools --> Event Viewer) and seen any red crosses with Error besides them (mainly in the System section)?

Posted

thanks very much guys i appreciate your help

Ultima i already scanned my hd with panda online he don't find any virus

klaus my hd is 7 years old (-: very antique

i get a lot of this error in event viewer (system)

AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0xcfc), which lies in the 0xcf8 - 0xcff protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.
Posted

Hmm, sounds serious. Well, if your HD is 7 year old, those figures are understandable. Still pretty good actually. You might want to try checkdsk to see if it finds any more bad blocks.

One thing you can try is updating the BIOS (don't do it from Windows, but DOS), but, thats just a lucky shot. Can you post your complete hardware configuration and all installed software? An "easy" fix would be to disable ACPI all together and/or switch PnP settings in the BIOS.

Do you get the error only when using uTorrent? Or do you get them since you installed uTorrent?

Posted

As always, be carefull about updating the BIOS.

Second, installing the PC as standard PC may not be the best sollution (depends on how much you use ACPI). Could also be just a drivers/hardware issue or specific program.

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