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Speed issues after Vonage install


wrking

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I have tried all the troubleshooting tweaks, tips guides, port forwarding, etc and cannot get my spped back to where it was (600-900kbits). A green icon used to appear when I connected but no longer. Two things have happened that I'm aware of (kids sometimes are on this machine :-) ): 1. Started using Vonage for phone service; 2. Upgraded speed on Uverse to 6MB d/l speed. Issues arose right after and both events took place within 2 days of each other.

I'm running XP Pro. Windows firewall has exception for uTorrent, Bit Torrent, Azure, etc (none of these work either). Called At&t. They deny suppressing the speed. Any ideas?

Thanks!

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"cannot get my spped back to where it was (600-900kbits)."

Uh...don't you mean 600-900 KiloBYTES/seconds?

"Upgraded speed on Uverse to 6MB d/l speed."

Surely you cannot possibly mean 6 MEGABYTES/second?!

That's about 50 megabits/second!

What's the upload max with that?!

Are you using a Vonage-supplied router somewhere in your line now?

Have you tried the 1st and 2nd link in my signature?

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Yes to all the above. Called Vonage. They tried forwarding the port on the Vonage V-Portal. Didn't work. I think you have to set a static IP address, then forward. Tech support didn't want to go that route. Instead, they had me plug my computer and my V-Portal in to the AT&T momdem/router. No more issues. Don't know what I'm missing by having the Vonage device unhooked from my computer but my phone works and uTorrent is fast again. :-)

Wonder if this works for other Vonage portals? Thanks for the help.

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