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None of my ports are working when I test them.

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I am a student at a college university, and we have a client called ResNet for our internet. I wasn't sure if it was them who were blocking all the ports, or if it was a different cause. I've tried randomizing the ports, but every time I test them, it tells me that the port is not working properly; henceforth: I can't download anything! Please Help!

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