connection status unavailable

[beni365]

I have been using utorrent for a number of years and now suddenly I am getting "connection status unavailable" under preferences > network > incoming TCP port. I have been unable to download anything for about a week. I left it thinking it would sort itself out but still no connectivity. I have the latest version of utorrent v1.7.6. I have checked firewall is off. I have ticked "randomise port during launch" and "automatically map port (using NAT-PMP or UPnP)". Outgoing encryption is set at "enable"

I have a MAC OS X version 10.6.8 - software is up to date

I haven't changed any settings or done anything different therefore cannot understand what the problem is. Prior to the loss of connectivity I was downloading an 8.8GB file which I deleted after 2 days as it was taking too long to download or so I thought but I think I had lost connectivity during the download and didn't realise. Maybe this had something to do with it. Please help

[brophy62]

I am having a nearly identical problem and have been for at least the past few days. I would also really appreciate some help.

[AnnSnark]

Thank you, please help us by sending log file to mac@bittorrent.com (it's anonymous). To get a log file, open Window -- Message log -- check "set all logging flags" in preferences (right bottom corner) -- then click "save" button.

Thanks again!

[iriaan]

Am having exactly the same problem. Have been using utorrent successfully for months - great program. A week ago it no longer connects to anything. "No incoming connections".

[lizetica]

Have had the same problem of "connection unavailable" for weeks.

What I did was download the "stable" version of uTorrent 1.6.5 here:

<munched by admin - please do not link old versions. We don't support them in ANY way>

Then in "preferences" "General" I unclicked "update to Beta versions",

then I selected all the files that were in the downloading box and right-clicked to select "force re-check"

then clicked on "start" in the toolbar.

Somehow, this made my connection "available".

Then I had to redownload all my torrents now that the connection was green. I did this by copying the magnet URL (right click on file) and copying each on into a text document. Then I removed all the downloading torrents. Then I pasted each URL individually into my browser (a pain) to redownload them. And that worked. I don't know if I'll have to do the same thing every time I restart the app.

Hope this helps!

[kudzu]

I, too, have this issue. It was temporarily fixed by port forwarding, but now it's not working again. I'm glad it's not just my computer, but it seems to be a fairly common problem. Because it doesn't upload either, I'm losing my ratio on some private torrent sites x:

I have the latest version of uT & my Mac is version 10.7.4 (Snow Leopard)

The above solution posted did not work for me.