• Announcements

    • Bommuraj Paramaraj

      Important Security Advisory   06/07/2016

      On June 6th, 2016, BitTorrent was made aware of a security issue involving the vendor which powers our forums.
      The vulnerability appears to have been through one of the vendor’s other clients, however it allowed attackers to access some information on other accounts. As a result, attackers were able to download a list of our forum users. We are investigating further to learn if any other information was accessed.Our vendor has made backend changes so that the hashes in the file do not appear to be a usable attack vector. As a precaution, we are advising our users to change their passwords. While the passwords may not be used as a vector on the forums, those hashed passwords should be considered compromised. Anyone using the same password for forums as well as other places is strongly advised to update their passwords and/or practice good personal security practices.

Synx

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About Synx

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  1. Please check this thread:
  2. Hi there, Are you running any kind of firewall or antivirus software at the moment? It's possible that antivirus or firewall software will interfere with the installation and prevent you from downloading the features specific features. Proxy programs, VPN connections, and programs like BTGuard and GTGuard will also interfere with activation. If you have a firewall, antivirus, proxy, VPN, or BTGuard-type program running, I would suggest adding an exception or temporarily disabling the software until you have completed your installation and upgrade. -Synx
  3. Hello everyone, Please note that we do NOT support Pro (Paid) Members on the Forums. For Pro support please open a ticket at http://help.utorrent.com/customer/portal/emails/new Make sure to include the email you used to purchase your subscription and also your purchase reference number to ensure a fast response. Keep in mind that only Pro users will get support. The Ad-Free upgrade does not include Premium Support, those still need to post their questions at the forums. NOTE: If you have not been responded by at least 48 hours of contacting us at the link above(Excluding Weekends) please PM me with your email and reference number so that I can reach the appropriate team to respond to your request as soon as possible. Regards,
  4. Hello, The issue with the contact form is fixed. You can go ahead and submit your ticket here. http://help.utorrent.com/ If you are still having issues, PM me with your purchase reference number and a description of your issue. Regards,
  5. Hello everyone, Please note that we do NOT support Pro (Paid) Members on the Forums. For Pro support please open a ticket at http://help.utorrent.com/customer/portal/emails/new Make sure to include the email you used to purchase your subscription and also your purchase reference number to ensure a fast response. Keep in mind that only Pro users will get support. The Ad-Free upgrade does not include Premium Support, those still need to post their questions at the forums. EDIT: If you have not been responded by at least 48 hours of contacting us at the link above, please PM me with your email and reference number so that I can reach the appropriate team to respond to your request as soon as possible. Regards,