• Announcements

    • Bommuraj Paramaraj

      Important Security Advisory   06/07/2016

      On June 6th, 2016, BitTorrent was made aware of a security issue involving the vendor which powers our forums.
      The vulnerability appears to have been through one of the vendor’s other clients, however it allowed attackers to access some information on other accounts. As a result, attackers were able to download a list of our forum users. We are investigating further to learn if any other information was accessed.Our vendor has made backend changes so that the hashes in the file do not appear to be a usable attack vector. As a precaution, we are advising our users to change their passwords. While the passwords may not be used as a vector on the forums, those hashed passwords should be considered compromised. Anyone using the same password for forums as well as other places is strongly advised to update their passwords and/or practice good personal security practices.


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Pro upgrade issue (stuck on 1%)

2 posts in this topic

Just upgraded to Pro so I can convert to other media - but notice I need to disable my proxy to complete the upgrade/install. However, after re-enabling proxy, any time I restart the app tries upgrading again and is stuck on 1%.

Anyone else seeing this and is this a bug?

I tried creating a pro ticket but getting an error when I try to submit the form as well - so posting here's my only hope...

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The issue with the contact form is fixed. You can go ahead and submit your ticket here. http://help.utorrent.com/

If you are still having issues, PM me with your purchase reference number and a description of your issue.


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