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3weeks loss coins


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On 5/14/2021 at 9:19 PM, steeee.adi said:

hi, i having some problem

i transfer my btt on apps to btt on chain on 26 april 2021.

but until now coin not show in btt on chain.

can someone help me, here my address




Most likely the issue is related to the transaction status shown incorrectly. 

We investigated a few similar cases and found out that in all of them the BTT returned to the in-app balance and were immediately spent on torrenting. It's not visible to the users, we understand. But analyzing spendings on the ledger side gives a clear picture of that.

We are working on the UX improvement. 


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