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Resolution degrades


chinadog

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Posted

Running 1.6.1 build 490 and have all current updates for XP Home SP2.

When I fire up utorrent, screens goes black and refreshes at a low resolution.

I then need to go to control panel>display>settings and set it to "highest (32bit)" to get back to my normal screen. If I shut off utorrent, it goes back to "highest (32 bit) by itself, but otherwise, opening it always causes it to change to "lowest (8 bit)", which is readable, but a little crusty looking.

I'm running a Dell P780 monitor on ATI Express 200 Series at 1024 x 768.

Has anyone else run into this, or are there workarounds?

Thanks in advance,

Bill

Posted

O.o

I think I've seen this kind of problem a LONG time ago (or something similar), but with another application. It was some kind of conflict that was occurring while the Java virtual machine was running. Get Process Explorer from sysinternals.com, run it, File > Save, then post the contents of the saved process list in the .txt file here.

Edit: http://forum.utorrent.com/viewtopic.php?id=15580

... I said this exact same thing a long time ago to the exact same person, apparently... Judging by the fact that he never responded to to my posts in that thread (heh and I even responded to him less 3 minutes after his post in that thread), I'm not exactly expecting a reply to this thread either... *shrug*

Posted

Ultima,

You DID respond quickly a long time ago to a post when I first got the machine I'm running utorrent on, which I cleverly deleted. Sorry for my lack of response, and thanks for your help then and now. Here's the Process Explorer saved log:

Thanks again,

Bill

Process PID CPU Description Company Name

System Idle Process 0 67.19

Interrupts n/a 3.13 Hardware Interrupts

DPCs n/a 21.88 Deferred Procedure Calls

System 4 1.56

smss.exe 716 Windows NT Session Manager Microsoft Corporation

csrss.exe 772 Client Server Runtime Process Microsoft Corporation

winlogon.exe 800 Windows NT Logon Application Microsoft Corporation

services.exe 844 1.56 Services and Controller app Microsoft Corporation

ati2evxx.exe 1004 ATI External Event Utility EXE Module ATI Technologies Inc.

svchost.exe 1020 Generic Host Process for Win32 Services Microsoft Corporation

WINWORD.EXE 3008 Microsoft Office Word Microsoft Corporation

msmsgs.exe 1608 Windows Messenger Microsoft Corporation

svchost.exe 1088 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1152 1.56 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1216 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1276 Generic Host Process for Win32 Services Microsoft Corporation

ccSetMgr.exe 1432 Symantec Settings Manager Service Symantec Corporation

SPBBCSvc.exe 1444 SPBBC Service Symantec Corporation

ccEvtMgr.exe 1472 Symantec Event Manager Service Symantec Corporation

spoolsv.exe 1600 Spooler SubSystem App Microsoft Corporation

AluSchedulerSvc.exe 260 Automatic LiveUpdate Scheduler Service Symantec Corporation

mDNSResponder.exe 456 Bonjour Service Apple Computer, Inc.

dvpapi.exe 492 Command Software Systems, Inc.

GoogleUpdaterService.exe 544 gusvc Google

MDM.EXE 644 Machine Debug Manager Microsoft Corporation

navapsvc.exe 676 Norton AntiVirus Auto-Protect Service Symantec Corporation

svchost.exe 1240 Generic Host Process for Win32 Services Microsoft Corporation

wdfmgr.exe 1272 Windows User Mode Driver Manager Microsoft Corporation

NMIndexingService.exe 3524 Nero Home Nero AG

lxbxcoms.exe 3684 Lexmark Communication System Lexmark International, Inc.

alg.exe 2436 Application Layer Gateway Service Microsoft Corporation

lsass.exe 856 LSA Shell (Export Version) Microsoft Corporation

ati2evxx.exe 1732 ATI External Event Utility EXE Module ATI Technologies Inc.

explorer.exe 1832 Windows Explorer Microsoft Corporation

hpwuSchd2.exe 1964 Hewlett-Packard Product Assistant Hewlett-Packard Co.

jusched.exe 1976 Java Platform SE binary Sun Microsystems, Inc.

lxbxmon.exE 1996 Lexmark 7100 Series Device Monitor Lexmark International, Inc.

ezprint.exe 2036

realsched.exe 164 RealNetworks Scheduler RealNetworks, Inc.

ccApp.exe 220 Symantec User Session Symantec Corporation

gnotify.exe 292 Gmail Notifier Google Inc.

ctfmon.exe 360 CTF Loader Microsoft Corporation

NetMeter.exe 416

GoogleUpdater.exe 1196 Google Updater Google

SD Monitor.exe 1344 3.13 SD Monitor SanDisk

OUTLOOK.EXE 2580 Microsoft Office Outlook Microsoft Corporation

firefox.exe 3104 Firefox Mozilla Corporation

utorrent.exe 2240

procexp.exe 972 Sysinternals Process Explorer Sysinternals

ALCXMNTR.EXE 2940 Realtek Audio - Event Monitor Realtek Semiconductor Corp.

atiptaxx.exe 4092 ATI Desktop Control Panel ATI Technologies, Inc.

hpsysdrv.exe 2092 hpsysdrv Hewlett-Packard Company

procexp.exe 400 Sysinternals Process Explorer Sysinternals

Posted

Heh I see a Java application...

In any case, there doesn't seem to be an obvious reason why this is happening (at least not from your process list, it seems). Try messing with your graphics card settings (disabling anisotropic filtering and antialiasing settings?). Try uninstalling Java for the time being, since it seems to be the repeat culprit.

Posted

I'll give it a try.

Thanks for your help,

Bill

OK....I delted Java, and that Java app not around anymore.

Have played with all your display setting recommendations in different combinations.

Still no luck.......just kicks down to low resolution (then I can adjust in control panel>display if I want to), and reverts back to "Best" quality when I close utorrent.

Any new ideas?

Thanks,

Bill

Here's what's up now:

Process PID CPU Description Company Name

System Idle Process 0 51.56

Interrupts n/a 7.81 Hardware Interrupts

DPCs n/a 23.44 Deferred Procedure Calls

System 4 7.81

smss.exe 720 Windows NT Session Manager Microsoft Corporation

csrss.exe 776 Client Server Runtime Process Microsoft Corporation

winlogon.exe 804 Windows NT Logon Application Microsoft Corporation

services.exe 848 Services and Controller app Microsoft Corporation

ati2evxx.exe 1016 ATI External Event Utility EXE Module ATI Technologies Inc.

svchost.exe 1032 Generic Host Process for Win32 Services Microsoft Corporation

msmsgs.exe 2288 Windows Messenger Microsoft Corporation

svchost.exe 1096 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1160 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1208 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1276 Generic Host Process for Win32 Services Microsoft Corporation

ccSetMgr.exe 1436 Symantec Settings Manager Service Symantec Corporation

SPBBCSvc.exe 1448 SPBBC Service Symantec Corporation

ccEvtMgr.exe 1480 Symantec Event Manager Service Symantec Corporation

spoolsv.exe 1608 Spooler SubSystem App Microsoft Corporation

AluSchedulerSvc.exe 192 Automatic LiveUpdate Scheduler Service Symantec Corporation

mDNSResponder.exe 432 Bonjour Service Apple Computer, Inc.

dvpapi.exe 464 Command Software Systems, Inc.

GoogleUpdaterService.exe 500 gusvc Google

MDM.EXE 576 Machine Debug Manager Microsoft Corporation

navapsvc.exe 632 Norton AntiVirus Auto-Protect Service Symantec Corporation

svchost.exe 1196 Generic Host Process for Win32 Services Microsoft Corporation

wdfmgr.exe 1328 Windows User Mode Driver Manager Microsoft Corporation

lxbxcoms.exe 3628 Lexmark Communication System Lexmark International, Inc.

alg.exe 2972 Application Layer Gateway Service Microsoft Corporation

lsass.exe 860 LSA Shell (Export Version) Microsoft Corporation

ati2evxx.exe 1736 ATI External Event Utility EXE Module ATI Technologies Inc.

explorer.exe 1840 Windows Explorer Microsoft Corporation

HPBootOp.exe 1988 HP Boot Optimizer Hewlett-Packard Company

ALCXMNTR.EXE 2592 Realtek Audio - Event Monitor Realtek Semiconductor Corp.

atiptaxx.exe 684 ATI Desktop Control Panel ATI Technologies, Inc.

hpsysdrv.exe 3380 hpsysdrv Hewlett-Packard Company

Remind_XP.exe 236 Application Remind_XP SoftThinks

hpwuSchd2.exe 2000 Hewlett-Packard Product Assistant Hewlett-Packard Co.

lxbxmon.exE 2040 Lexmark 7100 Series Device Monitor Lexmark International, Inc.

ezprint.exe 128

realsched.exe 256 RealNetworks Scheduler RealNetworks, Inc.

ccApp.exe 260 Symantec User Session Symantec Corporation

gnotify.exe 308 Gmail Notifier Google Inc.

ctfmon.exe 352 CTF Loader Microsoft Corporation

NetMeter.exe 604

GoogleUpdater.exe 1152 Google Updater Google

SD Monitor.exe 1376 9.38 SD Monitor SanDisk

OUTLOOK.EXE 2652 Microsoft Office Outlook Microsoft Corporation

EXCEL.EXE 2088 Microsoft Office Excel Microsoft Corporation

procexp.exe 1296 Sysinternals Process Explorer Sysinternals

firefox.exe 2360 Firefox Mozilla Corporation

notepad.exe 484 Notepad Microsoft Corporation

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