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new user, stuck with the red circle


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I can't seem to get rid of the red circle. Speed check showed that my port was not forwarded properly, so i followed the portforwarding guide for my router (a 2Wire 1701HG). Even after this, the port check comes up negative. I am also running Norton Internet Security on my computer, so i disabled everything relevant (again to no effect). Any tips?

p.s. i read the FAQ and tried the tips (disabled Windows Firewall, etc.) to no avail.

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